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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,113 reviews
  • Rated 4 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent once you get familiar with it. Not that easy to set it up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price but has security issues.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product but apprear to have password login security issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very exited about making my own cloud. However, the device performance and transfer speed is not as expected. Since I used dropbox I expect other to follow them on how easy and intuitive their product is. But this drive application is not intuitive at all. it is a headache to transfer pictures and files.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been a great product I got the mobile version before not very reliable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would seamlessly connect and it didn't

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really does keep your mind off of backing things up as it does it automatically and honestly when I need something I just go to the cloud. It was great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice to be able to get files when im not at home with the computer

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Hard to get set up on all devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can only transfer small bits of data at time between device and hard drive.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this I can access it with my phone or computer you can even plug other hard drives into it and access them through the cloud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for backup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very simple design, it has a USB 3.0 port in the back, works just like cloud storage without monthly fee. I used for to back up my imac and macbook.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this one. The web site of this hard is very cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent but not fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a NAS but did not want to spend a lot of money, this does exactly that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up amazingly fast. I use Time-Machine and I'm using a directory as a D:\ drive for a windows VM. and OneDrive replication. I'm very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very useful just a little bit difficult to use it ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great and useful tool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very usefull but shame you cannot restrict guests edit/add/delete in public share otherwise useful sharing tool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to set it up. After, it is a good product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome external hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes photo-shopping on my laptop really easy, don't need to haul the drive with me everywhere (wireless)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mega storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from older WD external storage hard drive. Plugged into network, no lagging and files transfer quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value and lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my needs and remote storage with all my devices

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product.I can access my files from anywhere.Play movies on My smart tv.Good value for money.

    I would recommend this to a friend