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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

Rating Filter

Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,113 reviews
  • Rated 5 out of 5 stars

    Perfect storage for mac and pc users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a solution for both my office Mac and PC simutaneously that would still allow time machine. This was a flawless solution and very fast too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always have access to my important files as long as I have an internet connection. I no longer need to carry around a thumb(flash) drive. drive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, but doesn't work for iPhoto.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Wish there was a way to store iPhoto.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i store all my important files in there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i would always loose files when ever i had to get a new computer, now i think i wont have that problem anymore thanks to Mycloud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WD - My Cloud 2TB External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice external Hard Drive, and wireless too! Now I can access my design work from anywhere at all while on the road. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product if the user remembers how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if i could remember how to use it. i personally have to review the online resources on how to use it often. but over all it is a great product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Im still getting used to this...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review may improve after some additional time using this storage device some more. I have had some difficulty setting this up and making it sink with my laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for some one who wants a cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, does what i am looking to do. BestBuy matched the price at the counter. quick walk in and out of the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ease of use for the product is great. love that i can now have my own cloud and something at home and readily accessible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to add memory storage to network

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend it to users in need of backup space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Way to Backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great to have your own "cloud". Documents always available when you need them as well as if your computer crashes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good way to backup data

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this product is great & good customer svc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what they said it does. It's a fine product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish it had automatic photo sync like dropbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit does exactly what it says it'll do and works flawlessly. (so far so good)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for personal information security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm wanting to get off of the cloud for all storage and have always used WD drives which work great and easy to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok if you have everything labeled well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I use this primarily for storing pictures it is a pain because I cannot see a thumbnail of the files which means I have to name each file very carefully so that I can easily identify it later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a fantastic piece of equipment! I love that it is wireless so that i can access it from anywhere! Love love love!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very good backup drive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a drive to backup my files. I read about the WD cloud and it seemed like a good way to go. I can take pictures from my mobile phone and send them to my personnel cloud. Also I can access my files anyplace that I go with my tablet and mobile phone.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 2 out of 5 stars

    clunky interface and not documented very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is extremely easy to set up for basic usage. Most of the advanced features do not have documentation in the box. You have to scour the internet and WD community forum for information.

    No, I would not recommend this to a friend