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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,113 reviews
  • Rated 5 out of 5 stars

    Excellent for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and the 3.0 USB allows for multiple USB drives to be added. No issues with install or after.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Challenging to get started but love it now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a challenge to understand the set up. But, I have it working properly now!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped my organize my life. No more looking on which computer or device for where something is saved!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised This is our 2nd WD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second purchase of a WD ext. HD. This one is wifi, which is even more convenient than our first.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for back-up of Photos and Documents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good backup for photos and documents that are available to multiple computers. Freeing up memory on computers and tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great document

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's at great product.work with tablets PC Mac iPhone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and would recommend it. I think it is a great solution if you travel and need to get to your home information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this too store all of my media files and such be able to access them so far I am very pleased

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better then having a bunch of flash drives

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure once I figure the whole thing out it will be great. I expected it to be as simple and user friendly as the iCloud for my iPhone and Mac...but it's not. It beats having a million flash drives to store all of my photos though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is my first time to use my cloud, but i feel great on how to work it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Personal cloud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great having a personal cloud but it does not offer a search capability. Looking for your files is sometimes quite difficult. Other than that it's good to have something I can search for my files from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has solved many problems and I am able to work much more efficiently!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    so fast and awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces my old WD netcenter. This is a perfect device for home media

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect personal storage - Access from anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a storage solution that I could access from any internet connected PC. I use it to share photos mostly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great NAS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the NAS is working great, no hitches or anything. Store all my media on it to be easily accessed anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This served as a great device for backing up pictures and documents from my computer and phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gets the job done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult time setting it up. But after speaking to WD Tech support, things have been great ever since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After you get it setup, it works like it is described. Getting it setup is a little difficult.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something like this for my small business. And not to mention person business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had it for a month. Ask me again in 5 years

    I would recommend this to a friend