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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,113 reviews
  • Rated 3 out of 5 stars

    Good stuff after you learn how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I start use that product first time I almost returned that back. I wish the software is more clear to use. When you use Apple only is not that easy with the WD Now I am not complaining anymore

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good backup for the average person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did the basic setup and it seems to be doing what it should. Transferring photo and video files seems to take quite a long time over a decent Wi-Fi connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get for a laptop and small enough to keep in a pocket. No plug in required just your USB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent way to access media

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought to allow me to access my media from where ever i would like to have access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed NAS for my home, and this was the right size and price. working fine so far.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this hard drive to make life easier, but it's totally useless!!! I spent money and cannot use it. It's horrible. It doesn't act like a traditional file folder, like a plugged-in hard drive.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to set up with my network to stream my media efficiently, it wasn't very user friendly, lots of confusing software and apps, maybe for someone who understands networking at least a little

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    good overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has worked fine after I figured out how to remotely connect to it with my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient in data transfer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the product's sleek look and speed of data transfer and internet capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product installed easy Expensive Accessed remote Backed files with amazing speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love having my own cloud!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great being able to walk in the house knowing everything is automatically backed up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive makes everything easy when it comes to file sharing over your network

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Was able to map a network drive to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the part I love is it goes to sleep when not in use..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works OK but with a glitch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A firmware update is required. I followed instructions but it gets hung up in the process. It seems that am not the only one having this problem.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install and works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is easy to set up and works well with all devices (MAC, PC, iPhone).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked around for a cloud backup that I could use at home and I found one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and just as easy accessing remotely through phone or other computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. Allows me to access my files on the network and via the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Are you backed up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. It automatically backs me up and to worked perfectly.

    I would recommend this to a friend