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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,113 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud was easy to install. I would use their products again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 4 out of 5 stars

    Not a bad little back-up device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little NAS. Set up was fairly quick and easy, and I was able to access it from most of my devices. The PS3 "saw" it but, wasn't able to display any media. I may not have configured it properly, but that was not the purpose for my purchase. Needed something for photo back-up and this does the job!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Home "My Cloud"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why a MY Cloud. It is in my house, with my data, my backups, my info and not out in "the Cloud" for others to hack at. The 2T cloud holds a lot of info. I have 3 computers on my wired and 2 on wifi. I have not tried remote access (this will be important) I have just started "playing" with this and have not put it through any stress test. I did hook up my 1t WD Passport to it and it was seen by the system. I keep my movies on the passport.. I have a WD wifi streaming box on my TV. This gives me instant access to over 500 movies from the passport. DLNA works fine. My Rocu sees the device through it's DLNA but is unable to play a lots of the formats of the videos. I have access to all data from all computers. The big test will be remote access (besides teaching the wife how to get access) So far it seems like a nice product.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great alternative for storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what we needed. Allowed me and my wife to move pics, and anything else we needed to free up space on our mobile devises and can still get to it through the mycloud app! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 3 out of 5 stars

    Good but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm thrilled to have 2TB of personal cloud space. But, it was not sorted by firm build standards. The USB and the ethernet cord are way too near and Difficult to connect. The wireless function is not even available on my Model(Id have to shell out more money for that). The iPhone app is also having limited features and extension support is barely for a few.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for personnel cloud use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for having a personnel cloud use without having it loaded in some unknown location.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Handy Storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great compact storage. You need a wifi in order to connect to this device. Use it on the go. Easily accessed from anywhere. Store pictures, movies, music, home videos. Upload them on your phone or stream them on your television. Watch or share them with your family and friends. Easy setup. Download software from the Internet. Once you download the software. A step by step installation will guide you through the process. Setup a password. Very simple easy to do. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great External Hard Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my wife. Was a bit hard to navigate in the beginning when trying to transfer from a hand held device but she managed to figure it out. It has been easy to use and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great cloud storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The My Cloud is performing nicely. I have set up my videos and they are playing well. One thing is my Amazon Kindle Fire can not access the My Cloud, but that is an Amazon issue not a WD issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set-up on the network. Very much a plug and play option for a network hard drive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for the most part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do love this Hard drive as I go on deployments and I can access movies and pictures while overseas. The only problem I have with it is trying to link it to my smart TV. I got it working for a while but now my tv doesn't doesn't detect any media on the drive. I know it's not the tv because it links up with all my other devices and computers just fine. Other than that great for accessing your media when you're gone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product the price and the capacity is great

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Easy to install on the computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD - My Cloud 2TB External Hard Drive does what I want. stores my computer information.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Setup

    Rated 5 out of 5 stars

    Easy to use. Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WD My Cloud is one of few computing devices that are easy to set up, especially considering this is a network storage device. It also performed very well. With its gigabit connection data write speed is very comparable to internal disks. It has been very stable for me. I never have situation that it would disappear from the network as some people reported. Sleep and wake functions also work well. It only takes a few seconds to wake up. Overall very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what personal cloud computing should be.plug it in and within minutes, I have a cloud my iOS devices can reach from all over the world. No special Internet or configuration required.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    cool product, accessible from anywhere

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product. files accessible on any device. easy to use for iphone, android, tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The WD My Cloud is easy to setup and the software is easy to use. I highly recommend it !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    Awesome product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from using iCloud yo the my cloud and I absolutely love it! It does everything as advertise plus and easy setup. Still trying to figure out how to set passwords though for the public folder. Other than that I'm pleased. I even bought another as a Christmas gift.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capability for someone like me that doesn't use "the cloud." This device lets me access pictures stored at home from anywhere in the world. I can also upload my pics from my idevices from anywhere to this hard drive. That frees up space on my idevices so I can take more pics while still out-of-town

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of memory is exactly what my wife and I were looking for to store our photos, and it's so easy to use. Great product!

    I would recommend this to a friend