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Customer Ratings & Reviews

Model:
WDBCTL0020HWT-NESN
SKU:
1766059
Your price for this item is $139.99

Customer reviews

Rating 4.3 out of 5 stars with 1113 reviews

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Rating by feature

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, ample storage, and reliable performance of the My Cloud 2TB External Hard Drive (NAS). Many also appreciate the straightforward setup and find it to be a good value for the price. However, some users experienced issues with network connectivity and found the software less intuitive than expected. A few also noted that the instructions could be improved for clarity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,113 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and relatively easy to use. I haven't read the instructions yet so I'm sure there are features I'm not using yet, but having the peace-of-mind is wonderful!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use... Just wish it came with a USB cable. Would make it 5 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use,the whole family uses it to download pictures and video from our phones. Great for clearing up space in your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    A cloud of your own !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still hot and cold on this item after some weeks of experimenting. I purchased this mostly for remote access to my photo and music collection. The family's collection of mobile devices includes both IOS and Android devices. Android set up went well, the software works as advertised , and most importantly, it is reliable. On the other hand getting this thing to work reliably with IOS devices has been almost a hair pulling experience. Getting it to work was hard for all our IOS devices AND its reliability is poor with our IOS devices. Perhaps the release of IOS 7 is the culprit. The directions are poor... you may need to study the PDF and browse the WD forums for needed insights to get this thing working.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very easy to set up and use!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and use! The Bluetooth transfer method is extremely easy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    great device for little money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works well. No problems using it from any of my devices on my network and from anywhere. It is worth spending the money because hosted cloud service charges you monthly which can get expensive over time with little storage. It's been great having a device I can access from anywhere and knowing I have a good backup. Not to mention the storage space I recovered from my phone and computers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple Steup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage was easy to setup out of the box, and if you keep it ON connected to network, then it stays accessible all the time, you can log in and access all data easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always looking for an easy way to back up my files, this accomplished it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nicely Built Prodcut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very user-friendly App and really fit my need.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 4 out of 5 stars

    Good hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatically backs up to time machine. Works great with a MacBook Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 4 out of 5 stars

    User friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept of the wireless cloud storage that can be accessed from anywhere, except that it can't always. There is also no way, that I have figured out yet, to organize photos once you upload. It has tons of storage space and is easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Lots of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage. Have tons of pictures with 12 grandchildren, more room than I expected to help clear off computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Such A Great Piece of Hardware To Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off this is super easy to use and very very easy to setup. It has served its purpose with really fast upload and download speeds. I can edit a video on my laptop and then upload it and store it on this NAS Drive and then download it to my desktop to continue working on it. It is very safe and secure in terms of security and I can see myself buying a higher storage one very soon.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great for Personal Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for home storage. Easily connects directly to other storage devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great external drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple setup. A good replacement at an affordable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    The best way to keep organized.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it ...everything is place in its folders and its easy to manage

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great ext hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hard drive is great, I use it to back up all of my pictures documents and videos. It regularly backs everything up for me, I dont have to do a thing!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 4 out of 5 stars

    Great wifi HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HD with big capacity and the best option to get your own cloud

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Great idea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have my own cloud storage without worrying about running out of space or having to pay a subscription fee.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good cloud for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    you will be very surprise and glad how easy setup on the unit is

    I would recommend this to a friend