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Customer Ratings & Reviews

Your price for this item is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 6268 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers enjoy the My Passport Ultra 1TB external hard drive's ease of use, ample storage, and reliable performance. Many appreciate its compact size and find it to be a good value for the price. The USB connectivity is also frequently praised. While some users found the included software less than intuitive, the positive feedback on other features outweighs this concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 6,268 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    easy to use, lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    though challenging if you first plug it in with macbook, but reading the instruction how to deal with reformatting it for mac OS is quite simple. lightweight and the price- perfect. i was considering personal cloud/my cloud for backup and storage, but i have realized, i dont need to spend more money just for storage. i can always carry this one everywhere i go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Small and Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using this to back up my WD MyCloud. Easy to set up, and the WD MyCloud software does the backup automatically. Small and uses little desk space. Seems like a good product for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 4 out of 5 stars

    Convenient hard drive to backup a PC or laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find that Western Digital makes quality products that tend to last. I have purchased these portable hard drives in the past. They are small and run off USB power, requiring no external power supply. That makes them convenient for PC or laptop use. That is one less cord to struggle to fend an outlet for when climbing behind the desk or while using a laptop on battery. It supports the higher speed USB 3.0, search for them on your device (labeled or colored blue sometimes). Most devices have a mix of USB 2.0 and 3.0 these days. I would give this 5 stars if it came with a case. Inexpensive cases can be found on Best Buy as well. I have not used the included software. I mainly use these to create recovery backups for all of the family PC's and to do backups of photo, video and music libraries. I try not to keep them plugged in to extend their life and prevent unwanted access. I understand that Windows 10 has some nice backup features to automatically sync files to the external drive on a scheduled bases.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome for those who save EVERYTHING like I do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have more flash drives than a body needs. The get lost or misplaced or just quit working. My Old Passport EHD was bulky and didn't always function properly (from being out on the road with me for two years) I was able to copy EVERYTHING from the old bulky passport, all of my flash drives and my old laptop onto my My Passport Ultra 1TB External WITHOUT any problems and it's easy to use and to keep my files organized. I also bought one for my daughter.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    1 TB at this price? Can't beat it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, had it working on my Mac Mini in ten minutes. Works great! 1 TB at this price? Can't beat it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Easy to set up and very portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fast and easy. Great for on-the-go backup needs when you need something more memory than a USB.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Reliability

    Rated 5 out of 5 stars

    Ext hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This had been the perfect solution to all my storage concerns. Light, portable and quality.

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Small and powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple plug and play for the xbox1. Small enough to transport to other xbox locations and plenty of room.

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Storage

    Rated 5 out of 5 stars

    Great hard drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to upgrade storage capacity on my xbox one, and it has worked great so far. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Small, compact drive for Photo back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Passport for my own use about 2 yrs ago and bought this Passport for a gift. Both units are working fine. The Passport is small and light and easily fits into the laptop case.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Compact and light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this for files and photos. It's small lightweight and holds a great number of videos and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    It's really useful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to figure out, useful, small light weight. Great price thanks

    I would recommend this to a friend
  • Pros mentioned:
    Reliability, Size

    Rated 5 out of 5 stars

    Compact and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Passport Ultra 1TB External USB 3.0/2.0 Portable Hard Drive - Classic Black is compact and reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Good Drive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drive is small, fast and easy to set up. The backup software was a snap to setup, and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    Worth The Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small enough to carry along yet large enough to store documents, music and a ton of movies to boot!

    I would recommend this to a friend
  • Pros mentioned:
    Storage

    Rated 5 out of 5 stars

    Best Bang for your buck HDD for Xbox One!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had terrible drives like Seagate and Toshiba's with drive failure and precious data loss. Western Digital is legendary for QC and making amazing drives! I will buy no HDD's BUT Western Digital for precious data. This was purchased for Xbox One usage as it's USB 3.0 compliant! Works like a charm! It's afforable and perfect for plugging into the back of the Xbox one and portable if you need to take it to another person's house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Loved it very easy to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very much bit only is it easy to use but did exactly what we needed and for a good price!!

    I would recommend this to a friend
  • Pros mentioned:
    Reliability

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This external Hard drive is the best one I have ever purchased. The automatic backup is simple to use after I called the tech center. Their Tech center staff are very helpful and explain what I was doing wrong and in fact gave me a better program than what can with the hard drive. I would highly suggest anyone who wants a reliable external drive to buy this one. Great company that stands behind their product with great tech service

    I would recommend this to a friend
  • Pros mentioned:
    Size, Storage

    Rated 5 out of 5 stars

    External memory small and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ext. memory is exactly what i was looking for: sufficiently small, good capacity, good speed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Storage

    Rated 5 out of 5 stars

    Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value considering the significant amount of data we had to transfer. Easy to use. No issues.

    I would recommend this to a friend
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