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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 416 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the 4.5 Cu. Ft. 11-Cycle Front-Loading Washer for its excellent cleaning performance, quiet operation, and ease of use. Many appreciate its capacity and the effectiveness of the spin cycle, while also noting the favorable price point and attractive design. However, some concerns were raised regarding the long-term reliability of the machine and the door mechanism. A few users experienced issues with the washer's functionality after a relatively short period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 416 reviews
  • Cons mentioned:
    Reliability

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husband and I’s first front load washing machine. Still trying to get use to not having a top loader but we wanted to do a counter top in our laundry room. It seems to be washing our clothes good so far!! Only have had it for 3 weeks so time will tell. Hoping it lasts longer than our one year old Samsung!

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 3 out of 5 stars

    So far so good :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had no problems with our new washer but only had it for a few weeks. It's a little loud, like other reviews have said, but no big deal because you can tell it's really washing. If we close door to laundry room you can't hear anything. A little worried about the door, similar to last one we had and it was reason we needed a new one. It was hard to close and eventually wouldn't close. We had it fixed once and it broke again. Also a little hard to turn on. You have to hit the button a few times. Cleans fine so no complaints. Only reason I wouldn't recommend is because of the door and the difficulty in starting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Front-Loading Washer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was an open-item and I could not be more impressed. It is quiet, very energy efficient, handles large loads well and has many options to choose from for various washes. The color is beautiful and I couldn't be more happier with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version for the same higher end Whirlpool washing machine seems to be functioning better then the one it replaced recently that only lasted five years. Now, when you call for 25 minutes of wash time, it actually runs 25 minutes instead of "sensing" for itself what it thinks is better then what you selected! That alone is a big improvement. Also, the viewing door (it's a front loader) has drain holes now that keep it rubber gasket/seal from getting moldy if you don't leave the door open. Good idea to leave it open to dry out any way.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Does it's job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first front load washer, very happy I made this investment, compared to previous washers this one is so quiet and I wonder if it's even working, only time I hear anything is at the beginning of the spin cycle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FrontLoader

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this set as a stackable for the limitation of room. No complaints on the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about getting a front load machine but this machine gets my clothes so lean with no stain treatment and it’s vwry gentle as well. This is the best washing machine I’ve ever used and would recommend it the Greyson looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    A definite perfect score

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer was a brand new purchase for me. So far, it has worked wonderfully. It is quiet, fast, and washes the clothes efficiently. I would buy another one of these any day, if I needed one, as well as recommend to family friends if they needed one as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Front loading washer is the way to go!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping for a new wash machine, we decided on a returned item, because it didn't fit, and was $250 off the regular price. Because of the savings, we went with the front loader rather than the top loader. The workers at Best Buy were very, very helpful in explaining the differences. We've reduced our water usage by over half, cut electric by one third and only have to dry clothing 20 minutes, rather than the previous 40-60!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had our washer just a little over a month. We are very impressed. It's very quiet and we have never had laundry that has been this clean or fresh smelling. Love this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Everything as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer does everything as advertised. It does make a sound like an airplane taking off during 1 stage but it is not annoying. Our clothes have come out clean. We've only had it about 6 weeks, but so far it has been perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    gets clothes clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    washing cycles are longer then I am use to, but the results are good and that is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was good and on time. Professional installation. Good buy

    I would recommend this to a friend
  • Pros mentioned:
    Spin cycle

    Rated 5 out of 5 stars

    Great Washer Dryer Pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new set of Whirlpool appliances. It has made doing laundry less of a chore. I love all the various settings that allow me to optimize energy as well as wash and dry at the best settings for my clothes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A real energy saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insisted on a machine which conserves water & electricity and this one easily meets those requirements. Machine is 1 month old. Clothes come out clean & fresh using cold water & He detergent. So far, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent! will refer to friends to purchase. nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little loud but better than Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first purchased a Samsung set because the sales person recommended it. We ended up making them take them back because all the washer did was walk across our floor and unplug every 2 minutes. We plugged this one in and it is perfect. No walking but it does sound a little like an airplane like another reviewer claimed. Over all I wish it was a little quieter but I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Newer washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed. The larger capacity after my 17 year old neptune washer died. i can get more wash done per load saving water, soap, and electricity. Sometimes a scratch and dent is a good way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool Again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second Whirlpool front loader washing machine and so far so good. It cleans the clothes great, has lots of features and looks good. I especially like the Tumble Fresh and Steam Clean options.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this washer and dryer set as an upgrade to our tiny old one. It holds so much and really gets everything clean. Just remember to run it on a cleaning cycle once in a while or it gets mildew smelly.

    I would recommend this to a friend
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