Customer Ratings & Reviews

If you were to ask me ten or even five years ago, "Would you buy a $400 scale?" I would have laughed hysterically. But after a few minutes, I'd wonder, "Well, what does a $400 scale do that a $20 doesn't?" And that is where we stand with the Withings Body Scan Connected Health Station. It's not just a scale that measures your weight. By the end of using it, your weight will be the least exciting aspect of it all. Most of us struggled with staying active during the COVID years of 2020-2022. That is when I purchased the last generation of the Withing Body Scan. It helped me track my weight loss and management and helped me with how much I was losing my BMI, bone density, and heart rate. It was great. Each Monday morning, I'd get on the scale and see the weight coming off week to week, and I knew it was a healthy weight loss because it'd be 1.0-1.5lbs per week I'd be shredding. Health isn't only connected to our weight. There are so many other aspects to consider when "getting healthy." And that is where the new gen shines! This will monitor weight, BMI, and full body composition (body fat, muscle mass, water percentage, bone mass), but do it accurately. Your doctor will ask you for the information! The scan monitor 2.0 is "an ECG hardware and software incorporated in Body Scan that allows recording a 6-Lead Electrocardiogram and detecting A-fib." The attached handle can enhance your statistics to very accurate numbers. You can trust that you're getting accurate readings with this thing. An interesting new metric popular in today's fitness apps and devices is the EDA (Electrodermal Activity Score). This US-only wellness metric indicates your nervous system's control of sweat gland activity in your feet. Electrodermal Activity Score measures and assesses the activity of the sweat glands in the soles of your feet and helps manage your overall health as part of a healthy lifestyle). I've heard this be referenced as a "Stress test" a few times. The sensors on this Body Scan will also measure that metric to help you manage if your body is overstressed, even if you don't feel it necessary. We're all living faster lives than ever. And we get stressed more than in years past - at least, it feels that way. It's a good idea to stay on top of that. And you can with this scale. Having everything packed into this "health station" is excellent. Withings is a respected company regarding quality. So far, in our home, we have the Thermo Smart Non-Contact Thermometer, the Sleep Tracking Mat, and the Body Cardio Smart Scale. I've been impressed with all of these devices. They've all sustained a lot of use throughout the last 3 years. The app that connects to all these devices is very thought through and gives users an effortless experience navigating the different statistics and devices. Many companies' apps are not built with the same care as their products, but with Withings, I can safely say they are. You'll soon look forward to measuring your progress. This makes it so easy. However, there is an added cost to this consistent measuring. There is a subscription associated with all the data you get from it. If $400 isn't enough, you'll be paying monthly to keep getting the full benefits of the scale. That's too bad, but everything has a subscription to it these days, and Withings is no different. It's a shame because staying on top of your health is very important - we shouldn't need a subscription. With that said, Withings does give you 2-months free to help you figure out if you want to keep it going after that. All in all, I'd encourage anyone who's looking and who can afford it to get this to help them with their health journey. It sure does help with staying on top of what you need to focus on, even with the subscription.

Amazing easy, whole family measurements. Detailed insight into body comp, Electrocardiogram, and great recordkeeping for health or for medical purposes. With app, shares date with other apps, like Samsung Health as an android user. Great trending, which really motivates us to work out, eat less, and all those right things. Have managed to fight off nearly 10 pounds, and mostly FAT since getting this device, because it keeps track of your progress and motivates us. Bought 2, one for house and one for traveling (in RV). Added Blood Pressure cuff as well,.. Get one, the high price seems high, but this is a world class medical instrument, not just a "scale."

## What does it measure? The Withings Body Scan measures a lot more than a standard body fat scale: - Weight: This is a measurement we're all familiar with and probably most afraid of. - Body fat percentage: Theoretically, the body fat percentage on the Withings Body Scan should be more accurate than scales that measure through your feet only, as the Withings Body Scan includes a handle that you hold, so it gathers measurements from both your upper and lower body. I found that the readings seemed to be very accurate (at least, it was inline with my previous scale). I also like the app summarizes trends, such as "gaining muscle" to help take the emphasis off your weight reading alone. - Segmental body composition: I found this feature to be very cool! This shows a 3D model of a human body and shows your fat and muscle mass percentages in 3 different areas of the body: the arms, legs, and torso - ECG AFib detection: Interestingly, my first reading had to be reviewed before the results were revealed to me (I believe this depends on your state of residence). Much like the ECG feature on the Apple Watch, this features measures your heart for 30 seconds to check for AFib (but it does not detect a heart attack). - Vascular age: I haven't been able to get this feature to work yet. The scale has been showing an error, but neither the scale nor the app tells me what is wrong or how to fix it. - Electrodermal activity assessment: This measurement supposedly measures sweat gland activity in your feet. It's interesting, but not really a measurement I know much about. Oh great, something else to worry about. :) ## What else does it do? - Color display: I like the little animations that show up on the display. It helps make the results easy to understand, and you can even configure it to show the weather and air quality for the day. A nice touch as most people will check their weight in the morning. - Wi-Fi: My old scale was Bluetooth-only, meaning I would have to unlock my phone, open up its app, wait for it to connect, then finally step on the scale. Some mornings it was a struggle to get it to connect to my phone and I would have to wait until the next day to see if it would catch up on the missed readings. The Withings Body Scan connects directly to my home's Wi-Fi and uploads my stats without needing to open anything on my phone. You can open the Withings app later to review your results and sync with Apple Health. And if you wanted to, you still have the option of Bluetooth. - Apple Health support: I like that most of the stats sync over to Apple Health with the rest of my information. Some things, like the ECG and Electrodermal assessment, do not sync at this time as I don't believe Apple Health offers an API to developers for them. ## Any gripes? - A little slow: Sometimes, it can take 5-8 seconds to settle on a weight. As it teeters between .4 and .5 and .6, I find myself thinking, "just pick a number already!" And after that, you have to wait for the other readings one by one. I wish it could do some of the readings simultaneously, like start the 30-second ECG while it (slowly) measures my weight. - Vascular age: As I mentioned earlier, the scale will simply show "Error: Vascular Age" on the screen. I don't know what I'm doing wrong, and I wish the scale or the app would state what the issue is or some recommendations for next time. UPDATE: On day 4, it finally took a "vascular age" reading, but the app informed me it would need 5 total reading to generate a result. ## Summary Overall, this is a very cool scale that goes beyond simple weight and body fat readings. It helps visualize where your body stores fat (and muscle), performs an ECG, and checks electrodermal activity. I like that this scale provides guidance on your body fat trends, as some would argue that this is more important than tracking your weight alone. It can even export everything into a summary PDF that you can share with your doctor.

After using the Withings Body Scan daily for several weeks, I can confidently say it’s more than just a smart scale — it’s a connected health station. It delivers accurate segmental body composition, vascular and nerve health assessments, and ECG scans, all synced seamlessly with the Health Mate app. The rechargeable battery and premium design elevate the experience. While the ECG readings can occasionally require a second attempt, the overall functionality and data tracking make this an excellent investment for anyone serious about long-term health monitoring.

This scale provides a lot more information than a basic weight reading and makes it easy to follow changes over time. The display is clear, the app sync has been convenient, and the design feels sturdy and premium. It is a very useful health-tracking tool.

I love the scale but this particular one I exchange because it kept reading inconclusive heart rate and no reading for vascular age. I tried every trouble shooting thing. It was an hit or miss. Then husband tells me it was happening to him. We had this scale for almost 2 yrs. So we exchanged it for the supposedly better one. Which I don’t understand when she told me that because this white one was the best one you could buy $499 but when exchanging it she said mine was no longer available and this now black one body scan was the best one newer model. I had to pay a $24 dollar plus tax different. I’ve looked everywhere and I don’t see anything to why my new black one is upgrade. I’m thinkng because there was a price discrepancy she probably just told me it was an upgraded one so she didn’t have to figure out the even exchange. Another thing she said this black one doesn’t come in white. So of course with Withings you can ever speak to a real person so I’m going to have to assume this one again for $499 is a better upgraded one. Even though they’re the same price. So all in all I love the scale and hope this one stays consistent on all my readings and pray they get better customer service especially the cost of this scale.

I have had a body+ for several years and used an Inbody scan when I could get it. The withings was good for day to day, but I could not usually afford to keep getting an Inbody scan. This all changes with this new body scan. It does everything a lower end Inbody can do and probably some of the higher end scans. One of the hard things to see when you workout is how fat is distributed and muscle. This new scale showed me where my torso fat is, and showed my leg muscles are off balance. Only A few pounds but it’s good to know. To be honest there are a lot of things I didn’t understand. But i understand the fat, water, muscle, and bone. So there is a learning curve from my last scale. A couple of things. When you change a scale even with the same company there will be different notices. I had the 2 scales side by side. I has a few pounds lighter and less fat with the new scale versus the older scale. This may also be due to the age difference. If you are using an Inbody and a home scale, use this instead. My only complaint is the cord for the handle is not long enough.

TLDR: This scale is a "luxury" item. It works very consistently, quickly, and segmental bodyfat readings are similar to DEXA scans (not exact). There's a lot to like here, the major draw back is that it is very expensive. You could have like... 13 Dexa Scans for this price. BUT! The consistent tracking, in home results, and app integration make this seem less outrageous and just regular expensive. Is it worth it to everyone? Absolutely not, but if you are looking for these features, this is a really solid option.

Good overall evaluation of body composition. We believe that this is the best of the body scan type scales on the market today. Overall a good value for the money spent.

Was packaged well and was in great condition. It has its own app that you download. Connecting to the scale was easy with the directions. Using the scale takes some time to get used to. I first used bluetooth to connect to the scale which caused some frustration, the first day or two it worked getting all readings, but then the app didnt want to auto-connect to the scale so it would only read weight. I figured this would be a re-occurring issue so i connected the second time through our wifi. It works without issue now. Despite the bluetooth issue i would highly suggest this app. Its fairly accurate and has great insight.

Overall great scale with a relatively simple app. Jury is still out on whether the body composition scan is accurate. I get mostly the same values every time however

I had a Withings scale for quite some time. It started acting up some time ago (i.e., randomly switching units) and finally the Body Scan caught my eye as a replacement. The feature set is impressive, but requires a bit of trust that all the information can in fact be derived from the measurement method. So for a moment, let's assume it works like that. The setup is a bit inconsistent and user guidance is generally good. Encounter an unexpected deviation (problem) and it gets difficult. In fact, the scale produced a "failed setup" error at first, but the app saw no problem (never acknowledged a supposed failure). The scale is attractive and the screen is well integrated. The latter is a big step up from the first Withings scale. But this isn't an art exhibit and functionality is more important (for a scale). The handle has a clever feature as it lock into the fixture only in one way to properly orient the left/right side and subsequent hand. Ironically, the scale came with the handle in the wrong orientation and it was just strange that the handle refused to fit in the respective geometry. This is not prominently highlighted in the instructions. After a few attempts to repeat the setup, the Wifi wasn't initially well configured and didn't communicate with the Withings server, the setup completed. There was no status that changed to know the difference, but simply the fact that measurements started appearing in my iPhone app. Now, with setup complete and generally working, it's working mostly okay. By that I mean that it generally recognizes the user and most measurements are performed. Weight is very sensitive to the correct foot position. Even within the right placement, I am seeing 2-3 lbs variability (repeating within 5 minutes). A larger issue is that the scale recently requested a guided setup. That's not an easy option to find in the app, but it also requires very specific conditions with respect to a maximum time of having been bare foot etc.. (You have to be at least 1 hour "on your feet"--in shoes--before attempting this.) Some of the advanced measurements have real difficulties to complete every time. Strangely, heart rate measurement is one of them and just this morning first reported 44 bpm (!!!) followed by 75 bpm immediately after followed by a failure to complete the measurement. This could all be due to user error, but I am wearing a t-shirt and pants to prevent the short cuts from skin contact in the wrong places. For now, I am not so sure I spent $400 wisely. I do want to like this and find it useful enough to rely on its measurements. I am just not there yet!

This an amazing scale and is great to see the full body scan in the app

Im a big fan of GOOD and HIGH QUALITY technology. This body scan does too many things and create so many reports. IMO $500 is too over priced. Why? Here are some reasons I returned it: 1- It was never able to give me the result of my ECG and it came back inconclusive every time despite so many attempts ( like 100 times) 2- Too much of information that it just makes it fraustratin for a regular person who only wants to make sure he’s on track healthwise 3- Unnecessary information like the temperature outside, air quality inside. I’m sure if you can afford this scale, you defently have air purifier and AC at your home 4- very low quality handle and a funny wire connected to it. I was so worried everytimd pulling it not to do it too fast that can potentially cut and detach it from the scale. Final word: if you have too much money that you don’t know how to use it, buy this scale. But if you have credit card debt and are on a budget, definitely forget about it. Not worth the price

Setup was fast and painless. It synced right away, and I was tracking within minutes. The design is sleek, fits well in a modern bathroom, and doesn’t feel like a bulky “gadget.” Day to day use is simple: step on, and it does the rest. Great blend of style and function.

So far so good, my only thing is you can’t get a hold of customer service for the specific company. It seems like when you want to ask questions you’ve gotta go to the customer form and blogs & that part is frustrating especially for the money spent. It’s a very detailed scale and they do offer a yearly or monthly subscription for other things to go beyond for your health journey. My overall rating is for the scale.

I bought this after using otther Withings products. Everything they make works in concert to provide a clear, easy to understand breakdown of your whole body health. In addition to weight, this scale offers body composition, body fat breakdown, BMI, ECG, vascular age, air quality & weather, body water levels, and so much more. And when used with a watch, thermometer, and BP cuff, you never have to guess if your health is on-track

Works the spec sheet. Very accurate , highly responsive to weight and body composition changes. Sometimes it takes a while for your weight to "settle" flipping (+/- 0.1) after stepping on the device, but other than that it's great.

Bit pricy to upgrade prior quality. It took 3-5 days for my "activation" of the ECG, but it seems pretty accurate. As for the other enhancements, it does give you body fat and lean muscle for each "quadrant" meaning your upper left arms, right and bottom right leg and left so that's cool, but the price just for this is not warranted in my opinion.

It's a bit heavy but it makes the device sturdy and firm sitting on the floor. Measurements are amazing, especially the body fat composition.