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1-Year Accidental Geek Squad Protection

SKU: 6627851
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About This Item

You're excited to buy a new Gaming Handheld — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.
  • General
    • Brand: Geek Squad®
    • Product Name: 1-Year Accidental Geek Squad Protection
  • Other
    • Plan Type: GSP
    • UPC: 400066278519

You're excited to buy a new Gaming Handheld — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

  • If you accidentally damage your portable gaming console while handling it, no need to worry, it’s on us: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • No out-of-pocket costs for parts or labor: We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
  • If the controller that came with your console stops working due to a covered failure, we'll replace it: Get a one-time replacement for the controller that was included in your original portable gaming console box.
  • If your battery won't hold a charge, we'll take care of it: Get a one-time replacement for your original, non-disposable battery (or product if it’s an integrated battery) if it fails to hold at least 80% of its original charge specifications.
  • If there's a hardware failure, we'll repair or replace your product: This could be a problem with an internal part, how the portable gaming console was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.
  • If your portable gaming console won’t turn on because of a power surge, count on us to make it right: You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
  • If your screen has bad pixels or a shadow image, consider it handled: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
  • You can transfer your Geek Squad Protection: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
  • When something goes wrong, we're always here to help: Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
Disclaimers
  • These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
  • Federal Warranty Service Corporation is the Obligor and Administrator of this Plan in all states except in Florida, where the Obligor and Administrator is United Service Protection, Inc., and in Oklahoma, where the Obligor and Administrator is Assurant Service Protection, Inc.
  • TERMS AND CONDITIONS URL: ( https://www.bestbuy.com/services/plans/termsconditions) terms and conditions

Q: What kind of accidental damage is covered?

A: This protection plan covers you for accidental damage.

Q: Why should I consider getting this protection plan?

A: This protection plan enhances your manufacturer warranty and covers you for accidental damage.

Q: What happens if the device is damaged beyond repair?

A: AppleCare+ includes accidental damage protection.

Q: Does this protection plan replace the manufacturer's warranty?

A: This Geek Squad Protection plan enhances your manufacturer warranty, it does not replace it.

Q: What type of damage does this protection cover?

A: This protection covers accidental damage.

Q: What kind of damage does the Geek Squad Protection cover?

A: Geek Squad Protection covers accidental damage.

Q: What happens if my handheld device is damaged accidentally?

A: Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Q: Is this plan an enhancement to the manufacturer's warranty?

A: This plan enhances your manufacturer warranty and covers you for accidental damage.

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Reviews

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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Good performance and great versatility in a portab

    I bought the ROG Xbox Ally looking for a powerful portable console, and it delivers very well technically. The device features an AMD Ryzen Z-series processor, accompanied by 16 GB of RAM, which allows it to run current PC games stably, especially at 900p or 1080p resolutions with medium settings. In well-optimized titles, the performance is solid and consistent. The 7” Full HD 120 Hz screen with FreeSync is one of its strongest points: it offers excellent fluidity, good touch response, and very good color reproduction. The refresh rate is quite noticeable in competitive or fast-paced games. Running Windows 11, the console allows you to install multiple launchers (Xbox App, Steam, Epic, etc.), which gives it a clear advantage over closed systems. The Xbox-style interface makes navigation with controllers easy, although for some tasks it's still necessary to use desktop mode. In terms of connectivity, the USB-C port with video output, the microSD card reader, and the ability to connect peripherals significantly expand its use, even as a mini PC. The SSD is fast, and the system responds well overall. The battery life is adequate for the hardware it integrates: in demanding games, it lasts between 1.5 and 2 hours, and it extends further in less demanding titles or by adjusting the power profile. In conclusion, the ROG Xbox Ally is a technically solid device, designed for users who seek portability, power, and PC flexibility in a single device. Recommended for gamers who understand graphics settings and want to get the most out of an advanced portable console.

    Posted by KarenGuz

  • Rated 5 out of 5 stars

    Fair price

    I haven’t used the coverage yet but I did purchase it for two years because I felt it was a fair price for what it covers an for someone who doesn’t know a whole lot about computers I think it was definitely worth it

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by Billy610

  • Rated 5 out of 5 stars

    Skeptical At First But Turned Out Great

    I was skeptical at first aftear hearing how many issues this device had but it turned out to be great! It was definitely worth the upgrade from a steam deck. The screen is far better with the 120 hz refresh rate and the colors are much more vibrant as well. I never ran into any ground breaking issues thankfully after having it for months now. Also, the fact that I am no longer limited to what games I can play is also a huge bonus as opposed to being very limited with the steam deck. But I do wish the ROG ALLY could've provided a console like experience with it's own UI similiar to that of SteamOS. That's an experience I truly miss from the steam deck but overall this was a worthy purchase!

    This review is from 1-Year Accidental Geek Squad Protection

    Posted by Nioh

  • Rated 5 out of 5 stars

    Warranty in use

    Taking care of my Rog ally x and trying to be prompt repair or replace since the windows 11 update for 10/27/25 corrupted the os no out of pocket expense for anything and worse case i can get full store credit

    This review is from 1-Year Accidental Geek Squad Protection

    Posted by JenniferM

  • Rated 5 out of 5 stars

    I recomend Geek Squad Protection Plan

    The practical assistance that the GeekSquad offers is what makes the plan worth considering' the accidental break coverage is what i saw that i decided was the best thing to have. Espe ially with a new shape,size,and something that is intended to be.carried and used portably it has oppurtu ities that it is dropped or falls. The GSBTP offers a gauruntee that ill either have the money i spent on the Lenovo Legion Go or ill have the lenovo legion Go and that i wont have to pay any additional monies to have it fixed. I recomend it!

    This review is from 1-Year Accidental Geek Squad Protection

    Posted by JosiahB

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