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2-Year Geek Squad Product Replacement

SKU: 6383831
Sold byBest Buy
$12.99
Availability
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Best Buy
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About This Item

Make sure to protect your new networking product. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly. If your networking product fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.
  • General
    • Brand: Geek Squad®
    • Product Name: 2-Year Geek Squad Product Replacement
  • Other
    • Plan Type: GSP
    • UPC: 400063838310

Make sure to protect your new networking product. A Geek Squad® Product Replacement Plan enhances and extends your manufacturer warranty and gives you peace of mind if your product isn't working properly.

If your networking product fails for an issue that we cover but your manufacturer doesn't, we'll replace your product (if one is available) or reimburse you.

  • It's easy to get help when your product isn't working properly.: To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.
  • Your networking product is well protected from many issues.: Your product is covered for failures from normal wear and tear, damage from a power surge, and more. Accidental damage is not covered.
  • You can transfer your plan.: When you sell or give someone your covered product, Geek Squad Product Replacement is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
  • If you have questions, we're always here to help.: Call us at 1-800-433-5778 with any questions about your plan.

Q: What happens if my smart home product fails due to an issue covered by the plan but not by the manufacturer?

A: Geek Squad will replace your product if it is available or reimburse you.

Q: What is the coverage period for this plan?

A: This Geek Squad Product Replacement Plan has a term length of 24 months.

Q: Are there any limitations or exclusions in this plan?

A: This plan covers you if your smart home product fails for an issue covered by Geek Squad but not by the manufacturer.

Q: Does best buy test modems

A: undefined

Q: How does this plan work? I am debating about turning in my cable modem because it dropping connection via coax cable. Will this plan offset the cost with another modem being bought?

A: no

Q: Why is your policy expired on my account for my Hue Color bulbs. When your policy says clearly, that it covers 2 -years AFTER the manufacturer warranty? None of your employees are capable of handling this fraudulent situation.

A: undefined

Q: I had purchase a DVR system w/4 cameras. One of them started showing the image in red, then stopped working. Now I have another one starting showing red, and I expect it to stop working too. Night Owl - C20X Series 8-Channel, 4-Camera. What I have to do?

A: undefined

Q: I have geek squad protection for my Arlo doorbell and it is not working well. What should I do? I think that one of the connectors to the electric cable is damaged. Maybe someone try to pull it out from my door. Many thanks. Best, Juan

A: You can take it to geek squad and they can either fix it or replace it for you. Free of charge since you already have the Geeksquad protection on it. Just make sure you take all the components with you.

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Reviews

Rating 4.8 out of 5 stars with 5685 reviews

5 star rating. 4,947 reviews4 star rating. 442 reviews3 star rating. 159 reviews2 star rating. 35 reviews1 star rating. 102 reviews
97% would recommend to a friend
Customers are sayingCustomers have good things to say about the 2-Year Geek Squad Product Replacement, particularly regarding its overall performance. Users find it easy to use, and appreciate the protection and peace of mind it provides.
This summary was generated by AI based on customer reviews.
  • Overall Performance (51)
  • Ease of Use (9)
  • Protection (4)
  • Peace of Mind (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Geek Squad Protection Offers Tremendous Value!

    After gambling on several "sure fire" electronic items that left me disappointed, I now add Geek Squad Protection to all eligible items at Best Buy & Magnolia in Best Buy. LIKES: 1- Peace of Mind. 2- Eliminate unexpected repair or replacement cost. 3- Backed by Best Buy - the BEST Electronics / Appliance Retailer there is! 4- On many smaller items, Geek Squad Protection replaces the electronics, rather than repairs it. That is an added bonus! 5- Best Buy refunded my money on a $329 digital camera after a small button broke from normal wear and tear, 2 years later. It was a replacement warranty & the model was obsolete. I was thrilled & will never forget how Best Buy treated my wife & her broken camera! Made me a Best Buy shopper for Life! 6- Increases resale value of a product if you sell it and the Geek Squad Protection is in effect. Which would you rather buy? Used Electronics As-Is or Electronics protected by Geek Squad Protection? Check out the photo I posted showing Geek Squad Protection Plans. 7- Best Buy helps you find the Geek Squad Protection Number because it is automatically added to the purchased product at the register! No Paper Work! 8- You can file a claim online or at Best Buy. 9- You can check on a claim status online or at Best Buy. 10- Best Buy posts Warranties & Manufacturer Contact Information right on their Website, so you can make an educated decision before buying any brand they sell, as to whether or not to add Geek Squad Protection. See the picture of this I posted. DISLIKES: 1- Initial Cost of the Geek Squad Protection. CONCLUSION: In my experience, the Geek Squad Protection benefits far outweigh the initial cost. Piece of Mind is always a Plus, as well. I am sold on it & buy many products from Best Buy because I can add protection that is not available anywhere else!

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by gadgetguy11

  • Rated 5 out of 5 stars

    No idea how it works.

    I bought this NetGear knowing I would purchase 2 new HP’s which I recently did, Bestbuy confirmed this product is excellent with my cable company. Just got everything set up, called cable company for hook up details. It won’t work! If your phone comes from your cable company you must purchase in a product from them that works for both. $200 lesson 5 stars are for the geek squad!!

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by Juni

  • Rated 5 out of 5 stars

    great product

    great product that protect your money, you can return and exchange your insured product anytime

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by sami

  • Rated 5 out of 5 stars

    WiFi linsys box

    This divise improve internet signal over my house , as we placed the signal was capture all over the house.

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by Perico

  • Rated 5 out of 5 stars

    Geek Squad Product Replacement

    A must purchase with all major purchases. Always a great value.

    This review is from 2-Year Accidental Geek Squad Protection

    Posted by Schmed

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