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2-Year Mobile Geek Squad Protection Basic

SKU: 6631972
Sold byBest Buy

About this product

You're excited to buy a new cell phone — now, make sure to protect Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Features
  • If you accidentally damage your phone while handling it, we'll take care of it

    Enjoy peace of mind knowing that you're covered if the unexpected happens.

  • Your original in-box accessories are covered as well

    We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.

  • If your battery won't hold a charge, we'll take care of it

    Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.

  • If your screen has bad pixels or a shadow image, consider it handled

    If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.

  • If there's a hardware failure, we'll repair or replace your product

    This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.

  • If your phone won't turn on because of a power surge, count on us to make it right

    You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

  • We'll help ensure that your phone can be traded in

    You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

  • You can transfer your Geek Squad Protection

    When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.

  • When something goes wrong, we're always here to help

    Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    2-Year Mobile Geek Squad Protection Basic
    Plan Type
    GSP
    UPC
    400066319724
    BSIN
    JCQ6HKKS6V
    SKU
    6631972
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Reviews

Rating 5 out of 5 stars with 4 reviews

5 star rating. 4 reviews
100% would recommend to a friend

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    Great warranty

    Great product. Very dependable and battery last along time

    Posted by LionelP

  • Rated 5 out of 5 stars

    Thumbs up Wants and Mary

    Works great my husband drives a very loud truck a diesel for work and you can’t hear anything. It sounds perfect. When you talk to him on the phone over it no background noise thumbs up.

    Posted by VktoriaG

  • Rated 5 out of 5 stars

    G64 BLu

    Good service to have purchase geek squad warranty service

    Posted by JohnathanS

  • Rated 5 out of 5 stars

    Amazing help

    I had an excellent experience with the Geek Squad team at Geek Squad. They were professional, knowledgeable, and extremely helpful from start to finish. They explained everything clearly, fixed my issue quickly, and made the whole process stress-free. Customer service was outstanding, and you can tell they genuinely care about helping people. I left feeling confident that everything was taken care of properly. Highly recommend their service to anyone needing tech support or repairs.

    Posted by AlexS

Questions & Answers
  • What should I do if something goes wrong with my phone?

    You can visit your local Best Buy store or call 1-800-433-5778 for help.

    This question and answer was generated by AI based on customer and product data.
  • Can I transfer this Geek Squad Protection to someone else?

    Yes, you can transfer your Geek Squad Protection to another person.

    This question and answer was generated by AI based on customer and product data.
  • Does this plan cover accidental damage from handling the phone?

    Yes, this plan covers accidental damage while handling the phone.

    This question and answer was generated by AI based on customer and product data.
  • What happens if my phone's battery fails to hold a charge?

    If your battery won't hold a charge, Geek Squad will take care of it.

    This question and answer was generated by AI based on customer and product data.
  • Does this protection plan cover accessories in the original box?

    Yes, this protection plan covers accessories that came in the phone's original box.

    This question and answer was generated by AI based on customer and product data.
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