2-Year Standard Geek Squad Protection
About this product
You're excited to buy a video accessory for your home — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the warranty ends. Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't (like failure due to a power surge). If something goes wrong after the manufacturer warranty ends, rest easy; you won't be stuck with a huge repair bill. Geek Squad Protection has your back and will take care of any covered repairs.
No out-of-pocket costs for parts or labor
We take care of 100% of the costs of parts and labor for covered repairs and failures, with no hidden fees.
If there's a hardware failure, we'll repair or replace your product
This could be a problem with an internal part, how the video source was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity. Accidental damage is not included.
If the remote that came with your video source stops working due to a covered failure, we'll replace it
Get a one-time replacement for the remote control that was included in your original video source box.
If your video source won’t turn on because of a power surge, count on us to make it right
You’re covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.
You can transfer your Geek Squad Protection
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.-9 p.m. CT) to transfer.
When something goes wrong, we're always here to help
Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.-9 p.m. CT) to ask questions about your plan.
- BrandGeek Squad®Product Name2-Year Standard Geek Squad ProtectionPlan TypeGSPUPC400066280888BSINJCQ6HKHVP6SKU6628088
Reviews
Rating 4.8 out of 5 stars with 1392 reviews
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
my firestick remote has stopped working. I put new battles in it already. The on and off works and the volume but nothing else. Can you help me? I bought the 2 yr warranty.
Answered by GeekSquadSupportHi there. Thank you for reaching out about this! I'm sorry you're running into issues with the remote. That's definitely no fun. It looks like you've done the initial troubleshooting, which is great. I'd recommend contacting your local Best Buy store and seeing if we can get you a new remote under your Geek Squad Protection plan. You can find information about your local store at www.bestbuy.com/storelocator.
What type of protection does this plan offer?
This plan offers standard protection.
This question and answer was generated by AI based on customer and product data.Are there any limitations or exclusions to this plan?
This plan provides accidental damage protection, and there is also an optional theft and loss plan available.
This question and answer was generated by AI based on customer and product data.I bought a Samsung dryer from bestbuy and today it was delivered to my tenants.im going to get the serial and model number from the tenant . What is the website that I can register my dryer for 1yr warranty. I didn't buy protection plan
Answered by darrenyou will submit your registration and warrant to samsung
If certain aspects of my Roku don't work correctly now and I have the 4 year warranty, do I have to leave the Roku at Best Buy to be repaired rather than it being replaced?
Answered by AnonymousMy Roku tv isn’t showing the right coloring; and picture is distorted