Customer Ratings & Reviews

I ordered these strings from this Marketplace seller (same name as on the strings). The ad says Silver multiple times. The picture shows silver. I received gold. I assumed "human error" and contacted the seller. The response from the seller was an apology for the error and a promise to send the correct strings. Sounded good, until the next day when I received another message from the seller claiming that I had received exactly what I had ordered, literally stating "Due to a temporary listing discrepancy, the images and description may have shown silver...". Huh? So let me get this straight, if the ad says silver and if the image shows silver, I should assume it all means gold? Nonsense. Even after multiple claims that they were going to correct the ad, still, here it is showing silver to the next unsuspecting customer. Three of the attached pictures are exactly what I received, and one is a current screenshot of the ad that is still live days after their claim that they would correct it. I don't know if that is intentional misleading or what, but the phrase "caveat emptor" seems to apply.

I can’t review this product because it’s been a month and I still haven’t received it.