Customer Ratings & Reviews

I only need this for basic tasks and I am very pleased Some mentioned the 10 key was too small and it is smaller, but definitely functional for casual use

Excellent little laptop. Works efficiently and quickly. Just what I needed.

Fast Chromebook, really unimpressed with the cheap plastic build, but it is super durable!

I have a up to date laptop & now I can use the internet with ease thank you Best buys & Acer Chrome book plus

Works amazing i love it very good for the price. .

I am not a finance professional, but I bought this Acer Chromebook Plus for my bookkeeping. I just realized that the numeric keypad is not a standard layout; the plus and minus signs are so small that I can't use them efficiently for calculations. Furthermore, I have another brand of Chromebook that has much faster processing speeds, even though it has the same specifications as this one. I regret buying from Best Buy because they only have a 14-day return period, whereas most other retailers offer 30 days. I didn't pay close attention to that policy. To make matters worse, I tried calling customer service, but I was stuck with an AI that hung up on me three or four times. This has been a very bad experience with both the product and the store.

ACER Chromebook plus opened just today. Screen is big and keyboard is comfy. Best Buy wrongly marketing 12 months Google AI pro offer as when i went to site google.com/intl/en_us/chromebook/perks/. it gave me product not eligible. Geek Squad this is not good experience.

This is my first Chromebook purchase experience and I am very satisfied. After years of hassle with my father and windows machines, I turned to Chromebook! My father somehow manages to destroy every windows machine he touches. He always clicks on 'something' and invites malware or installs annoying extensions to edge. I always have to maintain his machine and it is very annoying. I fixed on a Chromebook Plus for the speed and power compared to a regular chromebook. This Acer meets my standards. The Intel i3 processor is fast enough and 8GB memory is snappy. I'm fine with the plastic; I don't like it but that's why I'm paying so much less for the chromebook. The setup was easy for my father. He basically browses the web, goes on Youtube and checks his financials. Now I don't have to worry so much about malware because this Chromebook is basically locked down. The 16" display is crisp and large, but I have connected via HDMI to a larger 24" monitor. This ACER Chromebook Plus is an excellent value. The performance is still quick and my father hasn't crashed it yet. Two thumbs up!

The best laptop I've own so far. Processor is quick and key functions are simple. No guessing needed. Long battery life, able to work without interrupting my projects to frantically look for a charger, this laptop lasts days without charging! The size of the screen is also a plus! I often don't work with my reading glasses, visibility is on point and lastly the speaker potential/volume is great as well.

I have owned Chromebooks for many years but this is the best one so far. I love how large the screen is and how fast it processes. I use it for banking, general household books, online shopping and playing some games. I am 73 and Chromebook is by far the easiest operating system I have ever used. This is my second Acer and I have had no trouble with it. I would recommend this laptop to anyone that needs a good, reliable laptop that doesn't cost a small fortune.

Just got my Chromebook Plus and honestly, I’m impressed. Super light, fast, and the battery lasts all day. The screen looks really good for videos and work, and I love how quick it boots up. Perfect for browsing, streaming, and everyday stuff. Only downside is you can’t run heavy programs like Windows apps, but for school, work, or chilling online, it does the job really well. Definitely worth it.

Love the big screen and every aspect of this Chromebook is astounding! However the battery only seems to last about 3-4 hours which is enough to last a school day but not without charging it every night to 100%. Great product, I would recommend but be cautious of the battery life on this Chromebook.

My old chromebook has not been supported for over a year. I read that this makes it susceptable. So I bought this Acer for myself for Christmas, I do a lot of databasing with Google Sheets, On the Acer, the menu does not appear. The keyboard shortcut does not make it show either. I have to keep restarting the Acer, and eventually it shows up. It is unusable without the menu. It does seem to be doing a bit better the more I use it, but I was ready to return it at first. Both Chrome and Sheets are Google products. So come on, Google, get your act together! It gave me some message about Sheets not working well on this modeI: no kidding! I also miss having a touch screen. And the keys are not backlit. But it does have a nice big screen. Will I keep it? I’m not sure. The pre-Christmas sales are over. Sigh…….

Great so far. Very fast loading pages. Much better than a standard Chromebook. If you already like Chromebooks you will Love this one. Good display. Has more new tricks than I will ever use. Loads up new android apps very fast. The battery life is OK unless you are heavily gaming. If I blaze thru a lot of levels on Candy Crush I will have to recharge in about 90 minutes. For regular web surfing the battery will go a couple days. Plays videos nicely. If you have fast internet you will rarely see the loading circle. Sound is typical for a laptop. Has a little fan that runs sometimes. Can barely hear it. So far it does everything I need in a laptop. NO buyers regret. If you can get one on sale, Go for it!

Processing speed was exactly what we were looking for in a lower priced Chromebook. The screen size is great and picture quality is first rate.

This Chromebook is awesome and super easy to use. The 16" screen looks great, everything loads fast, and it’s perfect for browsing, streaming, and work. I really like the clean Steel Gray look, and it feels solid without being too heavy. Battery life has been good so far, and Wi‑Fi 6E keeps things quick and stable. Overall, it’s exactly what I wanted and I’m very happy with this purchase. ​

I have been using laptops for years, and really don't want to go back to anything else. This one is working beautifully, no glitches, no confusion on my part with its use, the 16" display is perfect, it's simply quite easy to use, fast, so far, I've had no problems, I'm happy with it. It's hard to review something that does what I want, works well, has no problems at all. It's a very nice laptop.

We wanted these Chromebooks for a while and when the price dropped below 300 we bought a handful for our staff. Best Buy delivered them quicker than expected and they arrived in perfect shape. This model is one of Acer's better configurations. A Chromebook "Plus" is usually only available in the 500 dollar price range. The large screen, HDMI output and Core-i3 processor are fantastic features.

Chromebook is quick, good picture quality, sound is reasonable, no complaints on performance. But I'm still learning its features (such as why font sizes keep changing unexpectedly) and on-line help has been limited help. But Acer has a phone lime where it seems practical to actually talk to alive customer service agent

Good screen quality. Good brightness. Feels well built. Very good batter life so far. I have a more powerful laptop docked to a monitor and I wanted something to bring around the house that wouldn't be slow but wouldn't break the bank. This felt like a good value to hit an i3 with 8GB RAM and I'm happy I paid a little extra over entry level.