Customer Ratings & Reviews

Great guys who know their stuff! They explained the features of the products that I purchased, asked me about how I wanted to use these products, and if the product that I purchased wasn’t a good fit for my wants then suggested something that was a better match. My experience with the geek squad has sold more products to my family than any Best Buy commercial or sale ever has. it’s because I feel far more informed and secure about the purchase of the making rather than wandering up and down the isles of the store and hoping that someone helps me. Geek squad employees are your best selling tool!

I have the geek squad guys install my TV and hide the cables behind the wall. It’s awesome except that there is a box at the bottom of the wall where the HDMI cable and power cable have to come out from. It looks better than just a hole in the wall, but it still not hidden. The power cable has to come out of the box and then into the outlet. It’s probably the best alternative to having a hidden outlet, plus that doesn’t solve the problem of an HDMI cable. We basically had the box and outlet behind a Nice curio cabinet. But if your plan is to have all of the cables hidden without a TV stand, this may not be the best solution. That being said, it was our best solution. And, with the membership it only cost us $120. So, if you’re thinking this is only going to cost $50, that is for the basic set up. $150 is the price for hiding the cables behind the wall plus a 15% discount equals $120.

The Geek Squad's work was excellent. No wires show. They mounted 3 sets in less than an hour and cleaned up after themselves. A friend was so impressed she intends to use Best Buy and the Geek Squad to mount her set.

Juan and his team we're the absolute best. The team did a great job mounting my TV and provided me with insight to my next upgrade. The team was professional, friendly and left no trace of the work done, it was a perfect install!

The team that came in to set everything up were fantastic!!! I love how everything turned out! No wires! Sooo clean! So grateful for their device!

The Geek Squad skillfully installed two TVs and mounted them to the wall and took extra care to ensure no wires were visible

The only thing that did not like was the way my Tv was connected on the bottom I can see about 6’ of the Tv Cable kit which I didn't like.

If you are not familiar with IWPE bundle-TV single stud bay as I was, this package for TV wall mount installation that hide the cables and power cord in the wall. The Geek Squad Tech suggested the package and it out to be an excellent option that looks and works extremely well. If you are going to mount, you are new TV on the wall get the IWPE bundle-TV single stud bay package and installation.

This product give the TV (75' SONY) a nice 'floating' look. If you're going to spend the money to wall mount your TV, this will definitely improve it's look - No hanging wires. I had the Geek Squad install it. I would recommend professional installation unless you're good at carpentry (I am not) and know what's behind the wall.

The professionals at Geek Squad installed our TV, and made sure EVERYTHING was working properly before leaving. Very professional!

Needed this to put TV cables in wall and was installed with little or no problems and very little mess. Looks great, although it is behind the wall mounted TV.

This was easy to install and worked out perfect for our new TV - in time for football season!!! Geek Squad helped.

Excellent product that fit perfectly on my 70 inch TV with no issues.

Great product to have and great price. It is easy to use.

Enjoying the product, good quality. Ease of operation would recommend.

Great reduction easy to use and install. Clean. Easy

This product is great it slowed the wires from tv and sound bar thrcwere wall mounted to be placed behind wall. Looks nice a clean

The crew did a great job, on time, professional, set everything up, answered all my questions,made great suggestions! Cleaned up after work was done!

The agents mounted the TV onto the wall and ensured all cables and lines were integrated into the wall so they were hidden. The look is professional and clean.

The geek squad team came and installed a new power outlet so that it could be right below the TV and right behind my entertainment center. They also did a nice job putting the TV right where I wanted it on the wall. They installed the sound bar right under the TV using the sound bar bracket. It is a sweet set up. The only problem was that my Roku was attached to the back of the TV using velcro and when the TV warmed up from use the sticky side of the velcro detached. Also, I needed the serial number off of the sound bar in order to register it with Sony for the manufacturer's warrantee. The power strip that powered the TV and the Roku was also attached with velcro and it also came loose once the TV was warmed up. So I informed Best Buy about these minor problems and the Geek Squad came back out, reattached the Roku with a different velcro strip and in, apparently, a better spot (it hasn't fallen down since) and used zip ties to attach the power strip to the TV bracket. Agent Harrison also unhooked the sound bar so I could see the serial number and write it down to use for registering the product (then hooked it back up again). Now my Sony TV and sound bar fill my living room with awesome sights and sounds! Thanks Geek Squad!