Customer Ratings & Reviews
See more imagesAnker - Soundsync Portable Bluetooth Transmitter with 10H Battery - Black
- Model:
- A8327H11-1
- SKU:
- 6413588
Highly rated by customers for:
Customer reviews
Rating 3.2 out of 5 stars with 38 reviews
Top Mentions
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- Rated 1 out of 5 stars
NOT AS ADVERTIZED
Bluesfish55 Posted
This may work fine as designed but it does NOT work as described. I purchased this to connect to my phone via Bluetooth so I could plug the output into my car stereo. Trying to pair it with my iPhone 10 was futile. According to the included directions this device only works to connect to Bluetooth speakers or headphones. It is designed to take the analog signal from your phone, or other audio device and it will transmit it to your Bluetooth speaker, headphone, earbuds. It is a TRANSMITTER ONLY. To connect to a phone it must be a receiver as well. This will be going back for a refund.
No, I would not recommend this to a friendBrand response from Anker Team
Posted
Thank you so much for sharing your experience and letting us know about this issue. We are very sorry for the inconvenience caused and we'd love to make things right for you!
This item is designed as a Bluetooth transmitter, therefore, this needs to be plugged into an AUX output of a device so that your headphones or speakers (with BT capability) can pair with your device without Bluetooth function.
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Rated 5 out of 5 stars
Nice!!
Klasko Posted
Worked great, didn't even need to read the instructions twice. Very user friendly. Kinda cool watching the same move on the airplane with your best-friend not having to use old school 1/8" y splitters
I would recommend this to a friendBrand response from Anker Team
Posted
Thank you for telling the world about how this product works for you! Your sharing your story helps others know what to expect from this device, which is more valuable than the few pictures and words we ourselves can say about it. Knowing how it performs in real-life situations is what really matters, so thanks again. We promise to keep producing products you can depend on!
Remember your device comes with an 18-month warranty. Anytime you need help, please feel free to contact us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
- Rated 5 out of 5 stars
Great for Using Bluetooth Headphones on a Plane
DarthBradicus Posted
Got this to use Bluetooth headphones on the airplane, works great. Initial setup at home was a bit tricky as there is no interface and it will connect to the first discoverable Bluetooth device, but no problems once I got that straightened out. Small size is a plus too. Keep in mind that this is a Bluetooth TRANSMITTER ONLY: You plug it into an Audio Out and connect Bluetooth headphones to it. There are receivers only or both transmitter/receivers if you need to do something else, but I knew this going in, and this is exactly what I wanted.
I would recommend this to a friend - Rated 4 out of 5 stars
Bluetooth hookup
sirtundra Posted
Works quite nicely. Was easy to connect to many different devices. Lip sync was good. Do wish it had more range but sound quality was good with B&W PX7 headphones
I would recommend this to a friend - Rated 5 out of 5 stars
Hoorod
09Dodgeram Posted
Works great. It’s small so it fits on my tv easily. It came with all the cords and adapter it needed this was not pointed out very well in the product description.
I would recommend this to a friend - Rated 1 out of 5 stars
Don't even consider wasting your money
Rdbd Posted
One of the most expensive bluetooth audio-only transmitters out there. Anker is a good brand name and that must be all you're paying for here. There's a hundred equivalents from competitors that cost significantly less and usually offer more features such as a newer version of Bluetooth and/or the ability to receive as well as transmit. But this price literally is more expensive than all the direct competition from even Best Buy alone, it's audacious for them to be charging it still on such an old out-dated product. The only explanation here is that Anker is treating their brand name such as Apple and can feel like they can charge significantly more for a product that's IDENTICAL to at least a dozen or two competitors.
No, I would not recommend this to a friendBrand response from Anker Team
Posted
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Rated 3 out of 5 stars
Just “Ok” solution
lewisharrisak Posted
“Ultra low” latency is only low latency, with some broadcasts it syncs pretty well, but with other broadcasts audio lags 1/4 sec or more behind video
I would recommend this to a friendBrand response from Anker Team
Posted
Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1.Llisten to downloaded music or videos on the connected device (not live streaming) to see whether the issue still persists.
2.Try deleting the pairing history on your device, resetting your device, then try to pair with the adapter again.
3.Try pairing the this item with another Bluetooth headphones or speaker.
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Rated 5 out of 5 stars
Good
DeanB Posted
Good Product and very easy to use, got it home and hooked it right up.
I would recommend this to a friend - Rated 1 out of 5 stars
Just get something else
Dappster Posted
Never got recognized by any of my devices even my laptop. I was very disappointed knowing Anker is an amazing brand
No, I would not recommend this to a friendBrand response from Anker Team
Posted
Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
This item is designed as a Bluetooth transmitter, therefore, this needs to be plugged into an AUX output of a device, such as an older tape deck, CD player system (without BT functionality) so that your headphones or speakers (with BT capability) can pair with this transmitter. To find the root cause, please provide the model name of the two devices that you are trying to connect.
Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Rated 5 out of 5 stars
Works perfectly
Matt Posted
I tried a cheap Chinese knockoff Bluetooth transmitter through Amazon first, which did not work and was returned. This worked perfectly, as expected and exactly as described in the product overview.
I would recommend this to a friendBrand response from Anker Team
Posted
Thank you for telling the world about how this product works for you! Your sharing your story helps others know what to expect from this device, which is more valuable than the few pictures and words we ourselves can say about it. Knowing how it performs in real-life situations is what really matters, so thanks again. We promise to keep producing products you can depend on!
Remember your device comes with an 18-month warranty. Anytime you need help, please feel free to contact us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
- Rated 1 out of 5 stars
No Way
roadkill3x Posted
Horrible… never could get it to work tossed in the trash
No, I would not recommend this to a friend - Rated 3 out of 5 stars
Not a receiver
Rockstar Posted
This is not a Bluetooth receiver. I’m sure it is a great transmitter but I returned item as I was looking for a receiver.
I would recommend this to a friend - Rated 3 out of 5 stars
Good, but would prefer not having to charge it
GooddrivebutnoThunderbolt Posted
Good, but would prefer not having to charge it to use it every day
I would recommend this to a friendBrand response from Anker Team
Posted
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We really appreciate your feedback to make this item better.
We are dedicated to ensuring your 100% satisfaction. Please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Rated 3 out of 5 stars
Not a reciever
Notareciever Posted
The employee thought it was a reciever it is not at all
I would recommend this to a friend - Rated 5 out of 5 stars
Very cool product does exactly what it said it doe
TaeB Posted
Very cool product does exactly what it said it does and they must have when it comes to listening to music in your car or truck
I would recommend this to a friend - Rated 2 out of 5 stars
Not that great
mdfalien Posted
It works, just not very good. The audio had static in it and would cut in and out. I was only 5 feet away and tried 2 different headphones with the same result.
No, I would not recommend this to a friendBrand response from Anker Team
Posted
Thank you so much for sharing your experience. It's unusual for this product to be acting like this, and we'd love to get you what you need!
If possible, please try the following steps to see if the issue persists:
1.Fully charge the transmitter.
2. Forget all pairing records and retry.
3. Make sure there is no interference between the speaker and your device, such as walls, pillars, home appiances, a Wi-Fi modem, etc. (put the speaker and device in the same room).
If it doesn’t help, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours, and we look forward to hearing from you!
- Rated 1 out of 5 stars
No dice
Mischiefd Posted
Poor product. It could not sync to my basic cat stereo. After reading numerous reviews on the web, I knew there wasn’t hope. I returned the item the next day.
No, I would not recommend this to a friendBrand response from Anker Team
Posted
Thank you so much for sharing your experience. We are very sorry for the inconvenience caused, and we'd love to get you what you need!
This item is designed as a Bluetooth transmitter, therefore, this needs to be plugged into an AUX output of a device, such as an older tape deck, CD player system (without BT functionality) so that your headphones or speakers (with BT capability) can pair with this transmitter. In case you want to pair your phone with a car (without Bluetooth function), you will need a Bluetooth receiver other than this transmitter.
We offer an 18-month warranty for this product, plus lifetime technical support. Our standard for responding to email quests is less than 24 hours. We do hope you can reach out to us before you returned the item so we can address the issue for you. In case you need assistance from us in the future, please reach out to us via support@anker.com or call us at +1 (800) 988 7973. We are always ready to help.
- Rated 5 out of 5 stars
Nice
Abcd1 Posted
It works just as I needed, I would buy it again. Very good purchase!
I would recommend this to a friend - Rated 5 out of 5 stars
Bluetooth
Johnny24 Posted
Works great...very easy to use. Now everything is Bluetooth
I would recommend this to a friend - Rated 1 out of 5 stars
Overpriced
ThisGuyAtBestbuy Posted
It worked on the airplane and I was able to use my AirPods, but for the price it wasn’t really worth it.
No, I would not recommend this to a friendBrand response from Anker Team
Posted
Thank you so much for sharing your experience. We are sorry to hear you are not satisfied with this item. We will forward your feedback to our product team and we will keep striving to improve our products.
Remember your device comes with an 18-month warranty. Anytime you need help, please feel free to contact us via support@anker.com or call us at +1 (800) 988 7973. We are more than happy to assist you further.