Customer Ratings & Reviews

I purchased the Geek Squad Certified Refurbished 12.9-Inch iPad Pro (512GB, Space Gray) and I couldn’t be happier. The device looks and works like brand new. The 12.9” Liquid Retina XDR display is stunning, with excellent brightness, contrast, and colors. The M1 chip delivers incredible performance — apps open instantly and run flawlessly, whether for productivity, photo/video editing, or entertainment. With 512GB, I have plenty of storage, and the battery easily lasts all day. Being a refurbished unit, I was a bit cautious at first, but this iPad arrived in perfect condition and performs exactly as expected from Apple. Excellent purchase and a great value — highly recommended!

Pretty good condition, some light scratches on screen and a gash on the bezel but during usage it is unnoticeable. The “housing” condition was pretty much 9/10 so that was nice. Tablet seems to perform just fine and the price is pretty good for the storage. I love having a tablet though it’s mostly for convenience and can’t justify full price for the pro line, so this is a great alternative, still quite the splurge for what I use it for though, but it is great!

I read the reviews for refurbished items and saw nothing but good reviews from now on I will only buy referbished it was in almost new condition could not tell that it had been owned before.Plus for a fraction off the price you get a better deal.

I'm glad i took a chance on the refurbished item... besides the original box everything came in excelent condition and i got a good use for it!

Problem: Earlier version screen too dim to be useful outdoors. Solved: Higher NITS allows the viewing of various content in bright sunlight. Bonus: Fast Cons: Battery life could be better. Cause? Higher resolution screen

My wife needed a bigger iPad and having had decent experiences with Best Buy Open Box purchases which was not available then, I ordered Geeks Squad Refurbished unit instead. Besides no original packaging, the only difference I can tell from being factory new is saving several hundreds. It came without a scratch and even a new charging cable.

Small smudge under the screen (not noticeable when in use) but can't complain for the refurbished price I got it for! Works very well

Quality control needs to step their game up a bit. Ended up having to return the first one I got due to charging port randomly working. Second is in good shape aside from some scratches on the screen. All in all I’m satisfied with my iPad.

The refurbished ipad pro (5th generation) 12.9 522gb is a great deal. My ipad artived niceky oavked? Clean with no scratches and works well.

I'm in love with this iPad Pro! My last iPad couldn't keep up with my drawing motions anymore. This one is so fast and the storage is wonderful! And the screen size is incredible!

iPad was in exceptional condition. Works great and easy to setup.

iPad came as described. Looks brand new. The battery drains quicker than expected, but not sure if thats normal for this ipad or not. Otherwise is great!

Just the perfect size, with only the "bells and whistles" that I need. Although, I was perfectly ready to buy the 256GB when the 512GB became available for less than the 256GB. This will work perfectly for me whenever I go traveling and want to bring my Piano Scores with me.

Purchased a 12.9 iPad Pro with scratches on both the front and back. Packaging kept the item safe but very generic, the charging brick was not one that should have come with this product at all and was dirty with spilled liquid of some kind on it without even trying to be cleaned. Not only this but a black generic cord. I will never try a refurbished product through Best Buy again if this is what they call "refurbished". To me that is called lying, just call it what it is BB, ..... Used!

The device is like new, comes in a generic box , bubble wrap, with generic charger and cord,the only thing is the battery drains faster than my new iPad. Maybe because it’s refurbished? Overall, a great product and worth the expense.

Amazing Ipad with long battery life and a sleek look. I haven't bought a book to write on ever since I got this. It is perfect for college.

Great tablet for any kind of situation. Extra storage makes it much easier to keep everything with you.

Tablet was in almost perfect condition besides a tiny little crack on the display

Excellent quality. Excellent display. excellent sound.

Great quality for refurbished decibel better than expected