Customer Ratings & Reviews

I’m really enjoying this phone so far. August I’ll officially have it for a year and I haven’t had an issues with it. The camera quality is really nice. It gives me the opportunity of really nice quality photos when I don’t have my canan camera on me it at the time. I’ve attached an example of a photo I took with the phone that is unedited.

Very good product works very well buttons, camera, speakers, battery life is excellent only a lit scratch on screen but nothing to worry

Best Buy made purchase of a “good” condition 16 promax phone (& charger cable) seriously easy! Iris, Store Manager, Pineville Outlet store, treated me as if I was the only customer; explaining all details of phone’s features, transferring data from old to new phone, making sure everything worked 100% before I left store. Also, special thanks to her and Best Buy for the generous trade-in on my iPhone 12 (rivaled Apple’s trade-in offer). Whole experience, from the on-line ordering to store pick-up, was unrushed, personalized. Thank you for a wonderful customer experience!

excellent phone and came in good condition and works great and love it so far!

It said it was in good condition, but i would have said excellent. the only “damage” was one tiny scratch on the screen. other than that, the phone was mint. worked well out of the box.

We are satisfied with the product. All perfect the best buy is the best store

Excellent product love it like all the features and its easy to use

Came in great condition, no scratches or scuffs. I really was surprised

quick turnaround Phone arrived on time and was exactly like described