Customer Ratings & Reviews

I recently purchased the iPhone 17 Pro Max from Best Buy, and the overall experience has been excellent—from both the device itself and the in-store service. The performance is outstanding. Everything feels incredibly smooth and fast, whether I’m multitasking, streaming, gaming, or using the camera. The large display is bright, sharp, and immersive, making videos and photos look amazing. Battery life easily lasts all day with heavy use, which is a big plus for daily productivity and entertainment. The build quality feels premium, and the phone is comfortable to use despite the larger size. Camera performance is impressive, especially in low-light conditions, producing clear and detailed photos and videos. My Best Buy in-store experience was smooth and efficient. The staff was helpful, knowledgeable, and made the activation process easy. I appreciated being able to see and compare devices in person before purchasing. Overall, the iPhone 17 Pro Max delivers top-tier performance and reliability, and Best Buy made the purchase process simple and convenient. I would confidently recommend both the phone and Best Buy to anyone looking for a premium smartphone upgrade.

This phone is an absolute marvel! It boasts exceptional build quality, just like everything else Apple produces. The phone feels incredibly solid and sturdy. The design is sleek and modern, and the color is simply stunning. I highly recommend this phone to anyone looking for a reliable and stylish device.

Camera – The camera is one of the first things I noticed. The difference in sharpness, color, and low-light shots compared to my older iPhone is huge. The triple 48-megapixel setup captures incredibly detailed photos with realistic tones, and videos look crisp and smooth. Whether I’m taking quick everyday pictures or trying to be a bit more creative, the results have been consistently impressive. Battery and Performance – The battery life has honestly surprised me. It easily lasts me a full day, and sometimes well into the next without needing a charge. The new A19 Pro chip makes everything feel faster and smoother — from multitasking to gaming — with no lag or overheating. It just runs effortlessly, no matter what I’m doing.

Coming from the iPhone 15 Pro Max, I wasn’t expecting much of an upgrade. This phone surprised me. Not only is it more stable (essentially no stuttering), but the battery life is better than advertised. No matter how much I use my phone it lasts the entire day. The color is controversial but I love the orange. The screen is bigger (noticeably) than my 15 Pro Max and the camera control is actually more useful than I expected. Overall this is a phenomenal package by apple that doesn’t add too many new features, but polished the experience in ways that were much needed

I love the new iPhone 17 Pro Max and how it feels and operates. The way it is build it feels solid. Apple really made a good phone this year and I hope to keep this phone for a while. Some thought went into this phone at apple lab. I tried Android S25 but could truly could not enjoy it and do all the things I wanted to do that I could not with iPhone 17 Pro max. I have so much money invested in apple.

Easiest transaction ever! Completed the payment transaction online, got in line at the store, back to my car in under 10 minutes! This was an upgrade from a 14-ProMax, and I have no complaints!

iPhones are great and I have had an iPhone for about 10 years or so. What I was looking for was a good camera on the phone and iPhone 17 delivered it. The zoom on this camera is very good compared to my iPhone 14. My shot of the Super moon was very good. No need to lug my big camera anymore on my travels. iPhone 17 is all I need now.

I’ve really enjoyed using the iPhone 17 Pro Max. The display is bright and smooth, the battery easily lasts all day, and the camera takes amazing, detailed photos—even in low light. I use the camera a lot at sport events and it takes great photos and videos! It’s also super fast and runs everything without any lag. Overall, it’s a powerful and reliable phone that I’d definitely recommend.

Not just my favorite phone, but as a total tech I get free Apple care for a year or two, which makes the total tech membership more than worth it. More importantly, I am a senior and the staff always sets up my new phone from start to finish. Priceless service.

I have had it for 3 months. Camera quality is great. Overall it is a great phone.

Absolutely love my new phone! It’s doing amazing compared to my 13 pro!

Best iPhone yet the look feel and size wish they made a black but the orange is really nice

Great Apple quality phone battery last really long

Great phone, great quality camera. Only complaint I have is the side camera button, it’s always getting pressed on by accident.

Love it highly recommend the best iPhone yet to hit the internet

Great phone, I do miss the titanium as this does leave dents and scratches a lot easier, but other than that it’s a great phone.

I love it new technology of Iphone is awesome. Thank you my husband gift for this Christmas

I don’t like it. It has features asking you to do Face ID and some of the ways of finding things but overall, I like it.

Best iPhone yet and Best Buy made it super easy to pick up

I just picked up the new iPhone 17 Pro Max, and honestly, I’m loving it so far. The redesigned aluminum unibody feels solid and premium, and that huge 6.9‑inch Super Retina XDR display is brighter and clearer than any iPhone I’ve used before. The new full‑width camera bar houses upgraded 48MP lenses that deliver noticeably sharper zoom and better low‑light photos, this phone is exactly what I wanted. Performance is crazy fast thanks to the A19 Pro chip and improved vapor‑chamber cooling, so the phone stays cooler during heavy gaming or video recording sessions. And the battery? Easily one of the biggest reasons to upgrade, multiple reviewers call it the longest‑lasting iPhone ever, and I can already tell it’s a beast. It’s definitely a big and slightly heavy phone, but for me it’s worth it. Gorgeous design, amazing cameras, buttery‑smooth performance, and unreal battery life — exactly what I hoped for in an upgrade.