Customer Ratings & Reviews

iPhone 16 Pro Max is a powerhouse. The huge display is stunning, performance is flawless, and the battery easily lasts over a day. The new camera system especially the 5x zoom and Capture Button are major upgrades. Apple’s new AI features are promising, even if still rolling out. It’s big, pricey, and not for everyone, but if you want the best iPhone experience, this is it.

Love this phone. I switched from an android and it has so many features. Love the camera

I was a bit hesitant at first about buying a pre-owned device, but Best Buy’s “Excellent” condition rating definitely lived up to its promise. The iPhone 16 Pro Max arrived in flawless shape—no scratches, dents, or signs of wear. It honestly looks and feels like a brand new phone.

Beyond happy with this product. They only thing that made me know this wasn’t brand new was that I came In this clear plastic box. But overall so happy with the purchase! The phone had not one single imperfection. Also that staff at the Levitown Best Buy was so helpful.

Product pretty much was brand new, could hardly tall its refurbished. Further proving my trust in refurbished items by best buy

I love it!! Best decision I’ve done. It has worked so well so far and I have no issues with it. It’s in perfect condition

Excellent purchase, recommended good quality It was very helpful

Very good quality I recommend it, it came as in the photo and everything works correctly.

Great phone, excellent condition, very good customer service, I recommend Best Buy 100%.

Very good iPhone 16 love the color love camera s set up and the quality of the pictures:)

Personally I’m so proud and happy about my passage and experience in St Petersburg Best Buy store that I find myself in the obligation to write these few words to express first my thanks and gratitude to Chris for his help ,kindness and professionalism. Professionalism in its global and human signification hopping getting the possibility to have this kind of person everywhere we go.We love a place and come back to it not obligatory fo the products but for the persons we there and we’re treated.

It’s the best—I absolutely loved it. The store is excellent and provides outstanding customer service.

The phone is great no problems or anything with it. It works and I like my purchase

This was a really good purchase. everything on the phone works fine and it was at the convenience of picking the phone up same day after ordering.

Great phone with easy compatibility. Was an easy transfer from my iPhone 12 Max to this one. Everything's came through and the process was as easy as having bkth phones together and clicking yes.

Very Happy,wonderful,Good,exellent,the best the iPhone es king

Very good phone like new works amazing. I will recommend it with friends.

Seems like working new. It could be ultimate if you provide with original Apple box

It is a great phone haven’t had any issues with it yet.

Amazing quality and sleek design. Very functional and effective.