Customer Ratings & Reviews

First time buying a refurbished phone. I purchased this iPhone to use when I go back home to the Philippines for vacation. Since it’s unlocked, I’ll be able to buy a prepaid SIM card there and use it while I’m visiting. After I leave, I plan to give it to my sister-in-law. I completely understand that it’s a refurbished phone and may have a few scratches, which honestly doesn’t bother me at all. I haven’t used it yet with a SIM card installed, but I did connect it to Wi-Fi the other day and everything worked really well. So far, I’m very happy with the purchase. ⭐️⭐️⭐️⭐️⭐️

Bought a couple of them, batery lige averages between 70% and 78%, none of them were on 80% or higher. One of them came with power button damaged so it was completely inoperable. Although price is good and most of them came in good physical condition.

Great phone will definitely purchase another one in the near future

Phone was exactly as described in better condition then what it was titled as. Deff a good purchase !! Highly recommend

It’s been less than a year since I have purchased this product and in july it’s now in need of service.

Great product and I would recommend to buy this phone for a kid

The Apple iPhone 11 meet my expectations for a pre-owned inexpensive phone that I could talk, text, and face time my grandchildren I am a senior citizen on a fixed income and could not afford an expensive Apple iPhone. My pre-owned Apple iPhone 11 works as well as a new iPhone and it is very attractive.

Excellent phone no problems, no scratches, no dents Delivery was spectacular right on time, and very simple and easy to track progress

it works and looks perfectly, there’s no issues at all, i would definitely recommend!!

Minimal scratches, latest update was available, face id was functional, looked fairly used.

I got a refurbished IPhone 11 for my sisters and works like a charm.

Very good purchase. No issues up until now.Very happy

For the price, this phone is a keeper. It was easy to program my old phone, and it works great.

Love this phone! you can always count on Best Buy’s refurbished products to work and as good as new if not better.

Excellent used I phone 11. New screen. Easy to connect to my phone service. Looks new.

I ordered this for my son, and it works great. Happy with our purchase.

Great bought this for a friend and he loves it hes been enjoying it thanking me alot he says this phone has so many more features than his old phone great phone recommending this for any one looking for a phone.

I bought this for my handicapped brother. It serves the communication purposes he needs.

[Employee of bestbuy] Great value, purchased for my Grandchild. Would definitely recommend.

Decent phone. Holds charge decently, no complaints