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KRISTOPHERD Posted
Received the laptop almost exactly as expected. Seems to be functioning well. Overall appearance is great except for a scratch on the screen. It's not huge but certainly visible. I contacted support to see if it was something they could repair or offer an exchange for but I was told no because the device qualifies as a "small appliance." I realize it's a Geek Squad certified used product but I was disappointed there is a scratch right in the middle of the screen.