Q: Does the plan cover Apple Pencil?

A: This plan includes coverage for your iPad and Apple Pencil, as well as technical support.

Q: Is there a service fee for accidental damage claims?

A: Yes, each accidental damage incident is subject to a service fee, plus applicable tax.

Q: What kind of technical support is included?

A: AppleCare+ extends your technical support and repair coverage for your iPad and Apple Pencil. You'll have access to 24/7 priority support from Apple experts via chat or phone. This plan also includes coverage for up to two incidents of accidental damage every 12 months, subject to a service fee.

Q: How often can you claim accidental damage coverage?

A: You can claim accidental damage coverage up to two times every 12 months.

Q: Can I access Apple experts 24/7?

A: Yes, the plan includes 24/7 priority access to Apple experts through chat or phone.