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Customer reviews
Rating 2 out of 5 stars with 1 review
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- Rated 2 out of 5 stars
Difficult setup
SoundBad Posted
You have to turn off the 5g WiFi and change it to 240. It took an hour to be able to do that and make it work. Also have to be make sure you don’t try to open the door while it’s unlocking it remotely so it doesn’t jam.
No, I would not recommend this to a friendBrand response from Aqara Official
Posted
Thank you for your honest feedback. We understand your frustration, and we sincerely apologize for any inconvenience caused by the connection issue. To quickly solve your issue, we would recommend you to contact us at support@aqara.com
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