Customer Ratings & Reviews

Arlo has seemingly been an under the radar home security solution for a while now with its line of cameras and doorbells. Now they are making a big move with an actual security system and so far, I am impressed! UNBOXING & INSTALL: - As seen in the picture, this unboxing is straight forward which I like. the keypad is nice and low profile and I love the look of the sensors. - Overall the install was very easy. You plug in the sensor hub first, and once that is setup via your Arlo Home app, it’s very easy to connect the remaining sensors. - The sensors go on with a sticky pad which makes it easy to go on any surface and also makes them removable if you ever move or want to place the sensors somewhere else. - Let me also add, you are not required to have a subscription to use this alarm system. Yes there are added benefits to a paid subscription like professional monitoring where agents will call the local authorities for you. But you can manage that all on your own if you do not want to. PROS: - All in all, the hardware here is rock solid! I have had no issues with the hardware at all and they have been great to use! - The all in one sensors are clearly the star of this package! They can do monitor open/close, motion, temperature changes, light changes, water leaks, detect smoke alarms going off, and tilt change aka if you want to attach it to a garage door. Really versatile value!! - The hub itself is great too as you can easily arm it, or turn on the siren, or contact the authorities! It also detects motion so it really acts as a 6th sensor in this kit. - Something I love is that the hub will play a “ding” noise anytime someone opens a door. Very useful feature so you can place the hub in a common area so everyone can hear when access doors are being opened! - Overall I do really like the Arlo Secure App as well! They made some improvements to the app and its works really well with the security system. Within the app you can make your system very minimalist or very hands on with a lot of notifications. So whatever works best! You can also customize each of the 3 modes so that the sensors behave differently in each security mode. - Expanding on that, so the app lets you set schedules for when you want different security modes or how you want your cameras & sensors to behave during different modes. I think people are really going to like this increased level of customization! CONS: - My only “cons” about this product are strictly around their app and software related features. So let me start by saying, I think this product is still new and they can easily implement fixes for some of my concerns! - That being said; the “feed” feature in the Arlo app is great but I think it needs fixing. Essentially the only things in the feed are notifications, but I think users will like seeing activity in the feed when you are not away from home without getting a notification about it every single time. For example, seeing when a door was opened or closed, seeing when there was motion at a certain sensor, or seeing when lights were turned on. I just think that needs to be fleshed out more and not driven by push notifications. - I’ll also add, the new App will default to NOT showing recordings when you are in “standby” mode. So I had to create new rules for my cameras to still give me video recordings even when I am home. I think that Arlo should change this so that cameras still default record in all security modes. - Lastly, there is no integration with Google Home or Apple HomeKit at this time. It would be nice to have so I could arm the system using Google or that it could tie into some of my other home rules. BOTTOM LINE: - Overall what I love is that this system gives me piece of mind when I am at home sleeping or gone from the house! It simply does exactly what I need it to as in monitor the entrances, turn alarms on when I am gone, and notify the authorities in an emergency situation. I would like to see Arlo make some software related updates but that is easily attainable!! I think a lot of people will really enjoy having a system like this in their home, office, or wherever they need it!

The Arlo Home Security System is definitely a top-tier product. Easy to set up with plenty of great features that other home security systems don't offer. I build kits and systems for customers and they make an excellent upgrade when paired with Arlo Pro security cameras, especially the Arlo Ultra 2's. Here's a few of our bundles we have put together that are paired with Arlo's pro 4 and Ultra 2 security cameras.

I own an Arlo Security Camera and an Arlo Wireless Doorbell and am extremely happy with those items. I purchased this Arlo home security system thinking it would be a slam dunk and be as easy to set up as the other items but boy was I wrong. To start, everything about the system looks great. But, I had trouble right off the bat during step 1 of getting the base station to connect to my wifi (I run a dual band 5ghz - 2.4ghz system). I took three tries (my camera and doorbell had no issue in this department) and it has since disconnected twice and I had to unplug the system to get it to reconnect. Secondly, each sensor equally had issues connecting to the base station. All but one of them took several tries and those four had to factory reset themselves to finally connect. After around 4 hours, all the sensors were still at 100% battery except for the one I put on my garage door. That sensor is sitting at 14%. The ultimate crux is the app. I had to update it to use the security system with it but I'm now currently unable to change any settings for the system because the app is constantly in a state of saying "Please Wait" and then it will say "your request has been timed out" if it does anything at all. I may think I'm exaggerating, but I wanted to see how long it would say "Please Wait" when I tried to change the audio alert volume and after an hour of not using my phone at all, the "Please Wait" spinning circle was still going so I gave up. It's maddening that the app completely doesn't respond/let you do any setting changes. So, I went to the actual website and logged into my account but I was unable to make changes there as well through my dashboard. Everything is fully update to date in terms of firmware/software updates (my phone, the Arlo system itself and the app). Maybe Arlo is having server issues and it will work out at some point, but now I'm past the BB return window (my own fault for not getting around to installing it sooner) but I'm afraid I made a big mistake in purchasing this system.

Very straight forward install I have installed this on my house doors and on a shed door very far away from the hub and it’s working great at least 50 feet away or more it lets me know when it opens and closes also other features as well.I have tested the alarm system and they called me within 1 minute when they thought I had an intruder so I think that was great so far I have cameras and this system and so far I am liking them yes the monitoring is kinda up there but I do feel safe with this system and everything is push notification to my iPhone and connected to my Alexa I say do your research but I really don’t think you can go wrong with arlo!!!!

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I'm very happy with the security system. It's simple yet powerful. I'm in awe with the sensors. I had no clue that they can perform 8 functions and all at the same time, which could also be managed and activated/deactivated from the app itself. This is the best.

Good quality, and very easy set up. The multi function sensors are great to use in multiple areas . The only downside is setting them up since you do have to dig into the app to set them up to do different functions. Also you have to buy a hire monthly package to access all the safety features.

I’m satisfied to get this system. It’s easy to install and user friendly. I can get more sensors if I need them and add them to the alarm. The alarm is noisy as I like.

Very easy to set up and get operational with several sensors. The ability to have one sensor for multiple functions makes this system unique and value added. The keypad should be redesigned for vertical mounting. It needs to lay flat on surface because of an embedded sensor on the side.

This is my additional key hub for my Arlo security system. This package is good, I have it work perfectly till now. Only need to replace battery for the sensors, probably every year

Easy installation, clear instructions, and automated functions worked as expected during install.

Door chimes and alarm worked as it should. However subscription fees and the tech limiting how we used to use our cameras means we don't use it anymore

Great system. Easy to install. Many different camera options. Customer service is not the easiest to get a hold off on the phone but reply pretty good online.

I would give it 4.5 stars if I could. Bought it a couple of weeks ago and after an initial hiccup with the installation that required me to add and remove the sensors multiple times, it has been working fine. The app has plenty of cool features but it could be overwhelming and hence could use a better or simpler interface.

Have only had this for a week but it does what it says. I do wish the connection with Google Home was more useful but it does allow me to arm my device with my Google devices when I leave. The ability to disarm would be helpful too but I’m understanding of some of the limitations. It helps us feel safe and secure while home and away.

The system was easy to set up at the sensors have many useful application

I still don't know how to feel about this item, the sensors work pretty well, there’s very few false positives, but without the ability to buy window sensors (for those of us with vertical hung windows) it’s in a weird value proposition. Also, why is the keypad sensor on the bottom? What about us who would like to mount this on a wall? The device subscription works pretty well, any time we’ve had an alarm go off (so far always from our own hand, accidentally) the call center is courteous and prompt. For those who aren’t already invested in the Arlo ecosystem I would look elsewhere but for those who already have Arlo cameras this is worth picking up as the subscription for the call center monitoring also includes an unlimited number of cameras, so instead of paying $14.99 a month as I already was, I’m paying $24.99 for the whole suite.

I am beyond impressed by this earlier system to the fact that when I started with the wired security panel everything else that was in the box was listed and ready to be quickly synced and everything was easy to set up. The sensors take less than two minutes to set up program and have in place and the operation of the system could not be any easier

[Employee of bestbuy] Home Security is always important and Arlo does it right. When it comes to the sensors, the multi use of each one is great. From windows, to doors, to light, to alarms... Each one is great. A must have for everyone who wants security in their home. Right alongside with my Arlo cameras and subscriptions, I'm all in.

Very good security. I installed this and the sensors in minutes. It was easy to add to my Arlo cameras and use in the APP. The instructions for use are so easy it became one of our simplest routines.