Customer Ratings & Reviews
See more imagesASUS - ROG Gladius III Core Lightweight Optical Ergonomic Gaming Mouse - Wired - Black
- Model:
- P523 ROG GLADIUS III CORE
- SKU:
- 13070027
Customer reviews
Rating 2.5 out of 5 stars with 2 reviews
would recommend to a friend
- Rated 4 out of 5 stars
Nice little mouse.
ChristopherZ Posted
It lights up, which is nice. Only reason why I'm not giving a full 5 is cuz it could light up more than it does, but it's mostly a black mouse with a minor lighting feature. It still looks nice though. My wife likes it.
I would recommend this to a friendThis review is from ASUS - ROG Gladius III Core Lightweight Optical Ergonomic Gaming Mouse - Wired - Black
- Rated 1 out of 5 stars
disconnects randomly
Mike Posted
the mouse freezes randomly during longer gaming sessions. it stops scrolling, clicking and moving. the rgb stays lit up but in order to get it functional again i have to disconnect it from usb and reconnect it. my old gladius 2 did not have this problem
No, I would not recommend this to a friendThis review is from ASUS - ROG Gladius III Core Lightweight Optical Ergonomic Gaming Mouse - Wired - Black
Brand response from ASUS Answers
Posted
Dear Mike,
Thank you for sharing your experience with the ASUS ROG Gladius III Core Gaming Mouse. We sincerely apologize for the inconvenience you have experienced with the mouse freezing during longer gaming sessions and regret the disruption this has caused.
To assist with troubleshooting, we recommend updating Armoury Crate to ensure the latest firmware and drivers are installed and testing the mouse on another USB port to rule out port-related issues. If the issue persists after completing these steps, we kindly advise contacting our support team directly at https://www.asus.com/us/support/CallUs to further investigate the problem.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2609018462-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support