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EmmanuelE Posted
I had a great experience shopping from best buy . The website is easy to navigate, product descriptions are clear, and there’s a wide selection to choose from. Ordering was simple, prices were competitive, and delivery was fast and well-packaged. Customer service was responsive and helpful when I had questions. Overall, a reliable and convenient place to shop for electronics online. Highly recommended!
DanielG Posted
A nice gaming laptop and great price point. So far has been great fps without any hiccups
AlexT Posted
Great so far best gaming experience I ever had on a laptop
StephanjH Posted
Purchased NEW ASUS computer Sep 2025. I had Geeksquad set up the computer and try to repair issues with the keyboard. Even drove 150 miles round trip to Traverse City. Keyboard malfunctions where it will not work. I have to use the on screen keyboard to open the computer. Sometimes when I try to log on early in the morning it appears that someone is on my computer even though I completly shut it down at night. I want a new computer.
Posted
Dear StephanjH,
Thank you for contacting us regarding your ASUS G814PM gaming laptop. We sincerely apologize for the inconvenience you've experienced with the keyboard functionality and the concerns you've raised about system behavior. We understand how disruptive these issues can be, especially after taking steps to resolve them through third-party support.
To ensure a thorough investigation and explore available repair options, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at [email protected] and include the case number "N2511003221-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
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GabrielA Posted
Beautiful and fast, great speed with peripherals, runs games smoothly and quiet and cool
This review is from ASUS - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - AMD Ryzen 9 8940HX - 32GB RAM - NVIDIA GeForce RTX 5060 - 1TB SSD - Eclipse Gray
ReneeU Posted
This is my second ROG laptop. I rarely had a problem with my first one so definitely had to buy the same brand again. So far, so good. Graphics are good and no lag playing games. Also love the number pad. The only thing I had to get used to were the QWER ASDF keys as they are backlit (?). Instead of a black key they are lit from behind. So depending on the light, sometimes its hard to read those keys. Not a big deal as I know what they are, I just wasn't expecting them to look that way. Overall, very happy with this purchase.
This review is from ASUS - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - AMD Ryzen 9 8940HX - 32GB RAM - NVIDIA GeForce RTX 5060 - 1TB SSD - Eclipse Gray
CharlesH Posted
I really enjoy the laptop, but some of the keys are placed where I've never seen them on any other keyboard. DELETE is the most annoying; AIRPLANE MODE is where the DELETE key is on most other keyboards. One review I read talked about "awkward" key placement, and I think this may be why. Also, the batter charge is very short, even with all the keyboard and accent lighting turned off.
This review is from ASUS - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - AMD Ryzen 9 8940HX - 32GB RAM - NVIDIA GeForce RTX 5060 - 1TB SSD - Eclipse Gray
Manju Posted
Yes, it's huge. Both in size and also in performance. If you are looking for a laptop with brilliant performance and huge screen, this is it. I have used it for few days and it never gets tired.
YaNightmares Posted
Modern Slick design with an outstanding performance. It has many features that i really thought were going to be useless but they actually aren't. For instance it adapts to what your doing and changes performance based on that
NickG Posted
It's a little bigger than msi stealth models, yes it's asus strix. Being that it's bigger helps tremendously with heat displacement.
This review is from ASUS - ROG Strix G18 18" 2.5K 240Hz Gaming Laptop - AMD Ryzen 9 8940HX - 32GB RAM - NVIDIA GeForce RTX 5060 - 1TB SSD - Eclipse Gray
ChrisH Posted
Computer was exactly what i needed and delivery was on time. Great experience with best buy. Thanks
JohannaM Posted
Perects in everything, its highly recommended for your teens. My daughter is so happy.
DarbyB Posted
Excellent computer. Works great. Looks awesome. Very affordable.
YASIRM Posted
Laptop is awesome no doubt but has some lagging issues in game , and boot problems , i will contact support soon.
HiHello Posted
Works great, best performance ever of all my laptops!
StanP Posted
I've only had my new laptop for less than a month, but it's working great so far
Frank Posted
I like the unit except IK am having some minor warranty issues.
JacobJ Posted
Works exactly how I would have hoped. Great laptop.