Customer Ratings & Reviews
See more imagesCustomer reviews
Rating 3 out of 5 stars with 1 review
would recommend to a friend
- Rated 3 out of 5 stars
It does the job
It works but you have to play around with it. Sometimes have to reset it also. It is ok for the price point
I would recommend this to a friendThis review is from ASUS - RT-AX50 Go AX1500 Dual-Band Wi-Fi 6 Travel Router - White
Brand response from ASUS Answers
Posted
Dear SHAWNC,
Thank you for sharing your experience with the ASUS RT-AX50 Go Travel Router. We sincerely apologize for the difficulties you have experienced, particularly the need to reset the router and make repeated adjustments to maintain operation. We understand how frustrating this can be and regret the inconvenience it has caused.
To further investigate the issue and provide assistance, we recommend contacting our support team at https://www.asus.com/us/support/callus/. Our specialists will be able to review the behavior of the router in detail and assist you with the most effective solution.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2610009301-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support