Customer Ratings & Reviews
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would recommend to a friend
- Rated 5 out of 5 stars
Bluetooth Adaptor
HECTORR Posted
Worked perfectly. Plug and play. Needed bluetooth capability for my PC.
I would recommend this to a friend - Rated 5 out of 5 stars
Unreliable Bluetooth Dongle
JAMESS Posted
Device drops the connection often. I am uncertain if that is because of multiple Bluetooth networks surrounding it. The connection dropping is not related to multiple devices connecting to this Bluetooth version 6 device capable of connecting to multiple devices. This is happening with single connection to one device. Great price not a great performance however. I put it in a box with other dongles and devices that don't work that well. Sorry Sis.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Well worth it
Dabxgoon Posted
Increased Bluetooth range from in the same room to across the house and into backyard
I would recommend this to a friend - Rated 5 out of 5 stars
Easy to setup
BruvaJC Posted
Works like a charm. I have my Bose speaker tied to it so that my desktop sound sounds great
I would recommend this to a friend - Rated 4 out of 5 stars
did the job
ANDREYD Posted
was scared of unreliableness with these cheap models but it has no disconnects or random unreliability.
I would recommend this to a friend - Rated 2 out of 5 stars
Probably good for a laptop, or a nearby desktop
JUSTINR Posted
In theory and on paper I'm sure the range of this is 30+ feet. But I have 2.4Ghz wifi in my house and other interference that normal people have to deal with. Like other reviews, I get about 15 feet of stable range out of this. Outside of that, you're rolling the dice. My second problem is the USB plug. It seems slightly oversized making for an extremely tight fit. I had to use pliers to remove the adapter from my PC and even then, the plastic back ripped right off and unsoldered the antenna from the board, completely ruining signal quality. Thanks to this, I can confirm there is no glue or anything to maintain structural integrity, the little plastic back is the only thing holding the device internals in place.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted
Dear JUSTINR,
Thank you for sharing your experience with the ASUS USB-BT600 Bluetooth Adapter. We sincerely apologize for the inconvenience you’ve encountered with both the limited Bluetooth range and the physical fit of the USB connector. We understand how frustrating it must have been to face interference issues and then experience damage to the adapter during removal.
To further investigate the issue and ensure you receive the most effective resolution, we kindly advise contacting our support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review the case in detail, provide tailored troubleshooting, and assist with warranty service or replacement if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2607006608-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support