Customer Ratings & Reviews

Coming from the P1S with AMS 2 Combo and the P2S with AMS 2 Combo, the X2D AMS Combo has been a nightmare experience. The biggest one has been the AMS 2 Pro which absolutely has an issue feeding filament in multiple slots. Straight out of the box my AMS 2 Pro had issues feeding in slots 1 and 3. You can manually feed the filament by pressing on the hub but it will fail again whenever a filament change happens. This makes this AMS 2 Pro basically unusable. I immediately reached out to Bambu Lab support and the process was incredibly slow. They will get back to you ONCE per 24 hour period and their solution is basically to send you parts to replace yourself. If you search around for reviews and community forums, you will find PLENTY of other people with AMS 2 Pro issues. This is most likely a bad batch and Bambu Lab refused to replacemy AMS 2 Pro but instead can only send me the part so I can disassemble a NEW AMS. I mentioned that I was uncomfortable doing this but Bambu Lab does not care. This does not sit right with me. DIY warranty repairs should be an OPTION but having that as the only option is pitiful service. My second issue is with the X2D itself. When it works, it honestly is fantastic but I kept running into issues with particularly matte PLA filament. This is full on Bambu Lab Matte PLA that I've printed dozens of spools on on my P2S but for whatever reason, it cannot feed into the left (main) nozzle. Given my experience with the AMS 2 Pro, I'm not going to bother with support as I'm nearing my return date. I may purchase this again in the future once they work out the issues but right now, it is a hard pass. To comment on the actual print quality though, it's actually great. I primarily wanted this for support material and it handles it incredibly fast with way less filament waste.

Purchased this near the launch date and had several issues that affected print quality eventually had a return it. The two main issues I had were the belts causing Perfections in the z-axis bed making terrible noises. I've since returned to this in order another of the same model in hopes I just happen to get a bad one unluckily. If my new one doesn't have any issues I'll update my review, if it does have issues I'll lower my review even more

The first prints were great, but the plastic part behind the nozzle, which I think is for cutting the filament, was hanging down and messed up after just five prints. I called customer service, but they never got back to me, so I decided to return it and get a new one.

My first 3d printer since owning an ender 3 and not having much success printing anything with it. This is the difference between night and day. First print was amazing! Love the AMS 2 pro. Only had 1 jam due to brittle filament, but was very easy to clear. Love this printer! Worth every penny.

This printer is absolutely incredible. One of the best printers I’ve ever had easy to use easy to fix if there’s ever an issue highly recommend.

Many issues of the start. AMS won’t feed properly. Bambu is willing to send replacement parts but it shouldn’t require them out of the box. Also requires extra parts that aren’t included ie switching actuator.

Nice Edition to my Bambu Lab P1S. The X2D is well crafted. So far no issues printing. Plug and play machine. I can’t wait to push this printer to the limit with the dual nozzle!

I have this one and the P2S and both are fantastic machines. The dual nozzle on this one means I use this for multi color prints and the P2S for single color.

I have many Bambu Lab printers and the X2D is the latest edition. This is a fantastic printer for the price. If you are trying to decide between the X2D and the P2S, get the X2D. I have both and the X2D is superior and quieter.

Grate product even for people who no idea where to start. With in a hr from unpacking to first print its just that easy. I had to get another

It’s ehh, initially worked ok, then became very sloppy

Coming from a P2S I did noticed a slight improvement on the prints. I haven't had any issues with the printer or the AMS pro 2 like others have had. The printer is a bit slower on the initial calibrations before prints, taking up to 10 minutes, however it does also print faster than the p2s and gives better quality at a faster pace because of the upgraded belts. The second nozzle isn't really that useful if you are printing PETG or anything other than PLA and the quality of the PLA print is noticeable, so it really is just meant for supports. I wouldn't use it for anything else. With how much space the components for the second nozzle (secondary) take, they should just have gone for a fully functional second nozzle resembling the H2D

The Bambu X2D is my first printer. Approaching 300 hours after a month of use. Overall, pleased with the X2D. Bambu Studio, the Bambu Handy iOS app, the AMS2 Pro and X2D make up a very powerful, cloud-based Bambu eco-system---very user friendly. Seeing things created in Fusion 360 come to life inside the X2D chamber is simply amazing. Like a lot of folks it was choice between the proven, single nozzle P2S or the newer, unproven dual nozzle X2D for $100 more. Tons of very in-depth youtube reviews on both printers to help folks make an informed choice. Ultimately I took a chance on the X2D even though it's not a true two nozzle system. The auxiliary nozzle (with the Bowden extruder) produces slightly lower quality and is also a good bit slower than the main nozzle (using Bambu defaults). On the plus side, there's a sizeable reduction in print times when printing two colors (vs. a single nozzle). Noticed a few reviews about malfunctioning AMS2 Pros. So far our AMS2 Pro has worked flawlessly---supporting every multi-color print just fine. It also dries/heats while printing (this feature requires the optional 24vdc 4a power supply). Unfortunately, did experience one problem. During one of the calibrations (performed automatically before every print), the main nozzle gouged the print bed in 5 or 6 places (thankfully the other side of the bed is still usable; using the latest firmware). Created a "ticket" with Bambu support using the Bambu Handy iOS app. Turn around for each reply takes 24-48 hours. They requested the printer log and a video of the homing and bed leveling process. After reviewing everything, they agreed to send a new nozzle and bed under warranty---plus a free roll of PLA for my troubles. The X2D was just released a few weeks ago. Always risky purchasing a 1st gen product. Doubt I would have taken a chance on the X2D without the 60 day return window that comes with the My Best Buy Plus membership. If no other problems occur, it'll be a keeper. Last, but not least, given the complexity (and cost) of the X2D, we're giving the 4 year Geek Squad protection plan some serious consideration.

I am 25 prints and 250 hours into using this unit, my very first 3-D printer. Before this I had never even seen one in person. It is a fantastic unit that works great and I’ve had absolutely zero problems of any type. I think a lot of people have issues because they don’t learn about it first take it out of the box and expect it to work perfectly without any basic knowledge. Before I ever bought, this, I went through bamboo Academy, every course, joined several user groups to find out what to do and more importantly what not to do, and watched as many videos as I could about, not only successfully printing, but dealing with problems and preventing them. It’s actually more important to know what not to do than to know what to do with any piece of high-tech equipment like this. I believe this is the basis for many of the negative reviews because people either love this or hate this and it seems to be that 99% of the “problems“ that people are running into are with the AMS unit not the X2D itself. I am very pleased with mine and have two other people that have bought them after seeing my assignment for the unit and they’ve done the same thing and done their research first and learned first and have had zero problems whatsoever. Generally speaking if someone likes something, they don’t tell anyone, but if they hate it, they tell the world so when you see negative reviews, take them with a grain of salt. Get this, set it up correctly exactly following the steps in the video from the company, learn what not to do, and enjoy trouble, free printing like I have.

When it works, it produces great prints. Unfortunately, the AMS Pro 2 feed system does not always work properly and thus makes multicolor prints nearly impossible. Until this is fixed I can not give it a higher rating.

This is my first 3-D printer so I don’t really have anything to compare it against but I am an engineer and a technology enthusiast and this thing is pretty amazing! The only issues I have had are those which I just needed to learn on my own about the software or how components work. I’ve had mine running almost nonstop since the day I bought it and only had a few issues where the print needed support and I hadn’t included them in the print… So that was my fault. I’ve used bamboo filament as well as others and this thing hasn’t had any issue with them. If you’re on the fence, I recommend this model.

This is a fantastic printer -but- I started receiving cooling chamber errors so I returned it within the window. I would give it 5 stars if it were not for that. Waiting for it to become available again to re-purchase.

So far so good. I haven't experienced any of the issues some others have. I been printing PETG / PLA no issues on main or aux nozzle. Id say like any other product, there will be some issues and the ones with issues will be reviewed with low stars. However in the groups this is a small minority of issues so dont be scared to try it out. Not to mention as a total tech member you have 2 years coverage so really no risk. Keep in mind, some of the "hate" comes from P2S owners who are salty because the X2D came out right after they bought their P2S which is also a solid machine.

This is a major upgrade from my previous 3-D printer, and it amazes me how precise my printer turning out to be. I had a little issue with the jamming, but was able to resolve that. There’s a lot of of SUPPORT for problem-solving how to use setting up the bamboo X2D. I’m fairly new at multicolor printing and getting used to using the two heads. I have found out that the second head does not print quite as good as the first head I would recommend having the most important part of the print done with the first head and using smaller parts if possible for the second head

Prints great with absolutely no issues. Quality of prints is on par with my H2D.