Customer Ratings & Reviews

I have used this website in the past, and I must say this is top-notch service. I have recommended others, and they are just as satisfied. The product arrives on time via tracking information and no shipments have ever been delayed. Best Buy products are the best, hands down!

Best Buy Protection (up to 24 mo.) Best Buy Protection (up to 24 mo.)

PC works fine and much quicker! My 80 year old Mom can access the web easily now!

So far so good. No problems at all after having this computer for over a year.

Awesome xtra add on y0 my already purchased device

I have bought Warranty protection on everything We own in our home. Best Buy is always there either coming to the Home to fixing something or bringing something into the store. Over these past 30 years I think we only actually had to use the protection a couple times. But just knowing it’s there and not having to rely on a third-party warranty company or anything makes your whole world a difference. Not to mention, Geek Squad are definitely the best

The HP 21.5” All-in-One impresses with its sleek cashmere white design and space-saving form factor, making it a great addition to any home office or study area. Its 21.5-inch Full HD display delivers crisp visuals, suitable for tasks like browsing, streaming, and document editing. Pros: • Affordable and User-Friendly: Priced at $329.99, it offers good value for basic computing needs. Users appreciate its straightforward setup process. • Compact Design: The all-in-one structure reduces clutter, ideal for limited spaces. • Fast Boot Times: The 128GB SSD ensures quick startups and responsive performance for everyday tasks. Cons: • Limited Performance: Equipped with an Intel Celeron processor and 4GB RAM, it’s not suited for heavy multitasking or demanding applications.  • Storage Constraints: The 128GB SSD may fill up quickly, especially if storing large files or applications. Ideal For: • Students and Casual Users: Perfect for web browsing, streaming, and office applications. • Minimalist Setups: Those looking for a clean, uncluttered workspace will appreciate its design. Not Recommended For: • Power Users: If you require high-performance computing for tasks like gaming, video editing, or software development, this model may not meet your needs.

Being a total tech member isn't cheap but honestly for the price it's definitely not overpriced or expensive anytime I've ever had an issue they have taken care of all my products weather is to replace them fix them or just refund me I would never not keep my total tech account

Use my protection on every product I purchase at some point, very much worth it.

I like having the satisfaction that if something happens I can get help to fix it or help with any questions that may arise.

I brought them my old computer and the transferred old my old information onto my new computer. Very knowledgeable technicians.

Geek squad explained how to sign in apps and pull everything from Galaxy A54. The set up was not completed From Specturm.

This membership protection is very good, because it helps to handle any problem.

If you make a major purchase, you will get the value of the Protection on your first visit. It was awesome having the Geek Squad transfer my data to my new computer. And they were so kind to me.

Because of this protection I can be sure that if I need help it’s there

A protection program from Best Buy comes with the knowledge and assistance of the Geek Squad members. They can address any equipment issues, as well as provide the user with information on how to use the device, or available support equipment.

Do not know what to write. Just paid few weeks ago hooping to be taken care of

Not sure if I'll ever use it, but it does give me peace of mind in case something doesn't go well.

Added this to my new purchase as part of the security plan. I had this plan before and was happy with the protection

I've had Best Buy protection for years on all of my computers. Any problems and services Geek Squad has solved over the phone or taking control of the PC remotely. Every agent assisting was very professional,courteous, helpful and patient.