Customer Ratings & Reviews
See more imagesDanby - 2 lb Countertop Ice Maker - Stainless Steel
- Model:
- DIM2500SSDB
- SKU:
- 12548099
Highly rated by customers for:
Customer reviews
Rating 4.2 out of 5 stars with 13 reviews
Top Mentions
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would recommend to a friend
- Rated 5 out of 5 stars
Danby is a darling cool countertop ice maker
ChristinaK Posted
Danby is a Cool Countertop ice maker. I love that it is stainless steel. We don't have an icemaker on our older model Fridge. We don't like the ice trays to take up space in our freezer and decided to purchase this and we are VERY happy with it. There isn't an after taste. The ice is fresh everytime. Great for our large family and when we have guests which is often.
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
Hello ChristinaK,
Thank you for sharing your positive experience with our Danby Convertible Square Model Chest Freezer. We are glad to hear that you are satisfied with the stainless steel design and the fresh, taste-free ice it provides for your family and guests. Your feedback encourages us to continue delivering quality products. We appreciate your support and look forward to serving you in the future.
Welcome to the Danby family of products!
Regards,
Earl
- Rated 4 out of 5 stars
It works
Arthur Posted
The stainless steel is nice and blends in well with other appliances. The buttons are simple and the self cleaning feature was easy. The ice tray does get a little warm so you'll need to make sure that you move ice to a freezer if you are not using it right away.
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
Hi Arthur,
Thank you so much for taking the time to leave us a review. Your feedback means a lot to us and we look forward to your next positive review of the product you purchased from us. We hope you will continue to support our products. Welcome to the Danby family of products!
Best regards,
Earl
- Rated 5 out of 5 stars
Great Icemaker
RSPENCE Posted
Quick delivery, really like the drainage port. It makes ice quickly and is easy to setup and get started.
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
Hello RSPENCE,
Welcome to the Danby family of products and thank you for letting us know how pleased you are with your new Countertop Icemaker.
Kind regards, Blaire
- Rated 3 out of 5 stars
Not bad for what it is
J777 Posted
It does what it says, it is quick and easy to figure out. It is not quiet though, I wouldn’t say it’s overly loud but there is a constant noise from it. Also the cubes are wet/dripping so if you are filling a container to put in your freezer for use later, the ice will all be stuck together and you’ll have to break it all up.
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
Hi,
We apologize for this experience and thank you that you took the time out to leave us a review. Please give your unit a hard reboot. Unplug it and plug it back in after 15-20 minutes. This allows the unit to go back to factory settings. If you still encounter the same issue after performing the hard reboot, don't hesitate to contact our consumer support team at consumerservice@danby.com or fill out your information at https://www.danby.com/support/ - Earl
- Rated 4 out of 5 stars
Yep
Chris Posted
Good machine, does what it claims. It is a little noisy, but it's a ice machine, can't make ice quietly, just can't.
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
Hi Chis,
Thank you for taking the time to leave us a rating and your feedback. We appreciate you being a valued customer. Concerning the noise, please ensure that the ice maker is safely placed on a sturdy and flat surface. For assistance that might need our action, you may message us through email at consumerservice@danby.com or fill out your information at https://www.danby.com/support/. Regards, Earl
- Rated 2 out of 5 stars
TooManyDefectiveMachines
HappyConsumer Posted
This was bought for the work office. We had to go through 3 machines and with the 4th, it was the one that functioned correctly. Although Danby was great with the replacements, it was a hassle to have to go through so many of their Ice Makers to finally receive one that worked properly.
No, I would not recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
- Rated 5 out of 5 stars
Great ice maker
JkennethL Posted
This makes excellent “bullet” and works better than expected!
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
Hi JkennethL,
Thank you for your positive review of our Danby ice maker. We are delighted to hear that it meets your expectations and produces excellent ice. Your satisfaction is important to us, and we appreciate your support.
Welcome to the Danby family of products.
Regards,
Earl
- Rated 5 out of 5 stars
Good buy
Rance Posted
Very happy with the purchase. Looks nice with other stainless steel appliances. Works well and very convenient.
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
Hi Rance,
I am glad to know that you are happy with your Danby - 2 lb Countertop Ice Maker. Thank you for being a part of the Danby Family and for the 5-star rating.
Regards,
Earl
- Rated 5 out of 5 stars
Great ice maker
JanP Posted
Works great and fast. Had a cheap one before that took forever to produce 12 tiny ice cubes.
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
Hi JanP,
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Regards,
Earl
- Rated 5 out of 5 stars
My ice maker
fayecatwoman58 Posted
My ice maker. Is great for a single ice maker. Its really great.
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
Hi,
Thank you for taking the time to leave a review. We're glad to hear that you're happy with your ice maker and that it's been a great addition for you. Welcome to the Danby family of products! Regards, Earl
- Rated 5 out of 5 stars
Ks
Chillin Posted
This a great ice maker. It will keep up in the heat.
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
Hi Chillin,
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated!
Regards,
Earl
- Rated 5 out of 5 stars
Ice maker
BarbaraR Posted
The ice maker is working out well -i am happy with my purchase.
I would recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
- Rated 1 out of 5 stars
Don't make ice anymore
Mermail Posted
It was great when it worked. After 10 months, it stopped working. Thank God for the Best Buy. Total tech membership Or I had been screwed.
No, I would not recommend this to a friendThis review is from Danby - 2 lb Countertop Ice Maker - Stainless Steel
Brand response from DanbyAuthorizedRep
Posted
HI Mermail,
We're genuinely sorry to hear about the issues you've encountered with your Danby Ice Maker. This isn't the experience we want our customers to have.
Appliances can sometimes experience issues, and we understand your frustration. We'd like to assist you in resolving this matter promptly. Please don't hesitate to reach out to our consumer service team via email at consumerservice@danby.com. They will provide you with the necessary guidance and support to get your ice maker back in working order.
Your satisfaction is important to us, and we're committed to ensuring you have a positive experience with our products.
Best regards,
Earl
