Customer Ratings & Reviews

Good computer for basic use! The touchscreen is helpful for highlighting papers/pdfs. You can connect your iPhone to the computer, but it isn't compatible with group texts. The quality is really nice and it's similar in style to a Mac.

This laptop sets-up pretty easily and quickly, it’s really just plug and go. It looks really nice and solid and doesn’t look or feel cheap at all. This is exactly what I was looking for when I realized that I would need to get a new one. I like Dell anyway because I think the quality is good. It’s 14 inches, weighs under 4 pounds so it’s very lightweight and it’s nice and thin. I needed another laptop that was easy to travel with and yet still give me access to all the programs I use on my primary laptop. Plus the fact that it is touchscreen makes it convenient to navigate without having to bring a mouse. It comes with 1 regular USB on both sides of the laptop, an audio jack on one side. The other side has an HDMI slot, 2 C-slots and the 2nd regular USB slot. There are no slots on the back side. These work well for my needs when I'm on the road. The only thing that would make it better is if it also had a sd card reader. I wouldn’t want this to be my primary laptop but works great for my on the go needs. It was so quick and easy to transfer info from the older traveling laptop to this one. And this one has lots of space as I was running out of space on my current traveling one and had to keep moving items to an sd-card. So it took me time to find that perfect one with good speed, where there wasn’t a big delay, especially when working on videos and presentations. The sound, microphone, picture, camera use with virtual meetings and videos all work great and as expected! A wonderful plus is the battery life! I was able to use it two full days while traveling without it needing a charge and it works just as well the whole time. I think it’s a great quality laptop and would recommend it. Also, the screen tilts way back, that’s not really of help to me but might be for others. At first, I wasn’t a fan of signing in with my Microsoft account but looks like that is how laptops work these days. I’ve really come to like that though. I realized it makes life so much easier and quicker to access everything I need by syncing everything. And then I signed into the Google account to sync everything else. These do save a lot of time especially since it’s replacing my other traveling laptop. Once this was set-up it was like a replica of the one I was using but faster, lighter weight and with lots of space. Oh, almost forgot, the AI feature is nice to have as well. I’m still learning more about it so it’s not making a huge difference for me yet but others might love it.

The build quality of laptop is very good. Performance is on par and meets the expectations of a home user and a corporate professional. The laptop is sleek and light in weight. It is worth buying

Dell is a trusted brand and I am a big fan of their products. I've been using my current Dell Inspiron (14" screen) for over six years and it's still working pretty well today. However I noticed that the battery was draining really fast, even in the sleep mode, so I knew it was time to get a new laptop. To my surprise, the setup for Dell 14S took over two hours. I know a lot of it was Windows updates but I thought that was too long. The touchscreen is one of my favorite features of this laptop. I had it in my old Inspiron and once you have it, you can never go back. I like the smaller profile of 14" screen, as it won't take up too much space on my desk (it gets hooked up to my Dell 24" monitor anyway). I also like that it's lightweight (3.33 lbs.) and thin (1/2 inch closed). I use a wireless mouse (another Dell product!) but for those who prefer to use the touchpad, it's quite large at 5 x 3-1/8" (much larger than my old Inspiron). This laptop is installed with the latest AMD Ryzen processor (7400 series), which is more than enough to handle my day-to-day tasks. Regarding AMD, I kept seeing an alert on the AMD icon that it required an update, so I clicked on the icon and agreed to download it, but it kept displaying the same message over and over. After a quick online search, I learned that I needed a new AMD package installed, so just a heads-up. Aside from a minor AMD hiccup, I still like my new Dell 14S and it has been working well for my needs. There are two reasons why I didn't give a 5-star rating: a) no more physical privacy shutter over the camera lense. I really liked this feature on my old Inspiron. b) just like the USB-A ports, the USB-C ports should have been available on both sides.

The school year is about to begin and most of us are scouting for new laptops either for ourselves or our kids. Here comes the Dell 14S or specifically the Dell DS4265. There are two variants of the Dell 14S one is the Ryzen 5 variant and the other is the Ryzen 7 variant. This review will focus on the Ryzen 7 variant. As already mentioned, this model has the Ryzen AI 7 chip which competes directly with Intel’s Ultra Core 7 chip. While these two have totally different architecture, in real word use or should I say ordinary day-to-day home or office use, these two chips would perform generally the same. And being the 7th generation or variant, these would be more on the performance side. This laptop has a 14-inch screen and is labelled as 2K which for those not familiar is really FHD or 1920 x 1080p. While the screen is only 2K, it is an OLED display making the display sharp and crisp. Also, it has touch screen functionality, but it does not unfortunately convert into tablet form. Personally, this is a downer for me, but each individual has his own use case. So, I will leave it at that. Like most premium laptops, the Dell 14S has 16GB of RAM. Looking for a laptop with 32GB would be hard pressed since the price of RAM has skyrocketed due to the AI surge. The same can also be said about the included SSD in this model, But having a 512MB SSD is more than sufficient for most cases. As for the aesthetics of this laptop, it is a thin laptop which in essence competes to another laptop that has the name of a fruit for its brand. And it comes in obsidian blue. And like most thin profile laptops, ports are minimal. On the left side of the laptop you can find an HDMI port, a USB port and USB C ports which also acts as charging ports. On the left side of the laptop, you can find another USB port and 3.5mm jack. Truth be told, the volume of this laptop is pretty much sufficient as it has a deep volume. Of course it will not match the sound quality of dedicated speakers but for a laptop, the sound coming out is pretty rich. Also, it helps that the speakers are Atmos enabled. The features of this laptop are pretty good but I really wouldn’t this is something spectacular. But rather its specs are what you would expect from a laptop of this price range. That said I will still recommend this laptop.

Review of Dell - 14" 2K OLED Touchscreen Laptop - AMD Ryzen AI 7 445 2026 - 16GB Memory - 512GB Storage - Copilot+ PC - Celestial Blue First some of the configuration of the notebook to remark: - AMD Risen AI 7 445 w/ Radeon 840M (2.00GHz) - Installed RAM 16.9 GB (15.2GB) - Graphic Card: AMD Radeon(TM) 840M Graphics (512MB) - Pen and Touch: Touch Support with 10 Touch Points - WiFi Adapter: MediaTek Wi-Fi 7 MT7925 Wireless LAN Card —Tri-Band Support: Operates across the 2.4GHz, 5GHz, and 6GHz spectrums. —Maximum Speed: Capable of up to 2.8 Gbps to 5.4 Gbps combined throughput. —Channel Width: Caps out at a 160MHz channel width. —Bluetooth Version: Includes Bluetooth 5.4 for ultra-low latency audio and accessory pairing - Battery: it is from manufacturer BYD, 3-Cells Battery, 70 Wh, the notebook allows to keep working around 18 hours from the full charge in the context of using ii on editing and writing documents while listening online streaming music. - Power Adapter: The notebook comes with Power 65W Type-C Adapter - Display: 14-inch, Touch, FHD+, 400nits, 45% NTSC, ComfortView - Weight (Touch screen-FHD OLED) starting from: 1.51 kg (3.33 lb) - Ports ⁃ 2 USB4 (40 Gbps) ports with Power Delivery and DisplayPort™ 2.1 ⁃ 2 USB 3.2 Gen 1 (5 Gbps) ports ⁃ 1 HDMI 2.1 port ⁃ 1 Global headset port - Camera: 1080p at 30 fps FHD RGB-IR camera, Dual-array microphones, Presence Detection The specification indicate per itself that the Dell 14S Laptop is packed with close to most advanced H/W and Drivers. It is not the latest or the most powerful configuration but more than enough for every day document review and entertainment in between. Watching Movie or Listening Music, In this sense, watching movie of HD version of movies have good video quality paired with the Dolby Atmos or Windows Sonic for Headphones and Speaker, either option feels real for what is. Specifically in case of movie to remark, the sound does feel coming from the display side, left/center/right and surrounding effect. Apart of the display quality and sound, and its ease of using is standard as it is based on Microsoft Windows experience. Then on its capabilities for processing AI work in local, using the standard measurement run by Geekbench, following benchmarks were measured at the time of the review: - AI Framework = ONNX - AI Backend = Direct ML - Single Precision Score: 3572 - Half Precision Score: 4303 - Quantized Score: 3362 - AI Backend = CPU - Single Precision Score: 1555 - Half Precision Score: 905 - Quantized Score: 3472 According to research on reference to the score, and for the configuration, it might result somewhat faster than the benchmark, but at least these scores give an idea of how much can be done. What I wish it ware better: - H/W version to cover the camera. It is based on the application used for the video call. - USB-C port were in both side. It has only on the left side. - Light enough to hold with one hand. It is a bit heavy carrying it with the display fully opened. - On this not sure if it is exclusive to Microsoft Window or how Dell has integrated H/W and OS. The Taskbar at bottom, having applications opened, as it list the icons of applications opened, and if attempt to open the control from quick settings panel for Wi-FI, Volume, Bluetooth, etc; it is hard to locate and expand. Need to go through multiple clicks or wait about a min until show up. - Typing: as type, it is not really smooth as one would hoped. As typing can feel underneath hardware bouncing hard. To finish, the DELL 14S feel solid and offer a bit more than needed hardware configuration for average need.

The Dell 14S series laptops feature AMD’s latest AI processors built specifically to power Copilot+ and other AI related tasks. When combined with an upgraded, OLED touchscreen, variety of ports, and additional software optimization, it makes for a compelling package on the surface. During my use, Windows also completely failed and had to be freshly reinstalled, which is concerning. Outside of this, it was good but may be lacking a few features that could be had in this price point from other laptops. It is also advertised as a “2K” display which typically means QHD or 1440p resolution, which it is not. *WINDOWS FAILED* After using the laptop for only a few days and doing windows updates almost daily (including one Bios Update) through the updater tool, Windows crashed randomly and could not be recovered. It forced me to reinstall windows locally through the tool on the PC. I don’t know what caused this nor if it is related to any hardware defects of this laptop. The laptop provided no detected faults using the one-time boot menu to run diagnostics. IN THE BOX: - Laptop - Power Supply (USB-C) - QR Code Linking To Manuals DESIGN: The 14S came in Celestial Blue which is a nice muted, deep blue color. It looks and feels very premium with a substantial feel in the hand. The fix between matte/satin and polished colored metal matches the expectation for this price point. The laptop measures just .45” thick and weighs 3.33lbs. One of my biggest gripes is with how this laptop is advertised in display resolution. It features a 1920x1200 FHD+ 60Hz touchscreen OLED display which offers up to 300 nits of brightness and clear viewing from all angles. It can fold up to 180 degrees or completely flat on a table for easy use with a stylist or other touchscreen tools.. The fact it is OLED means you will see inky blacks and vibrant colors including HDR where applicable. It has only a 60Hz refresh rate which is very low for most premium devices these days. I would have really liked to have seen a 90-120Hz screen for this laptop for more fluid video playback and feel while scrolling. My biggest concern is that it is listed as a “2K” resolution. FHD+ ≠ 2K resolution. With TV’s, computer monitors, phones, etc. 2K is equivalent to 2560x1440p or equivalent QHD resolution. This laptop is 1920x1200p, which is only a smidge better than standard 1080p or FHD. This is a significant difference in pixel density. One of the stronger aspects of this laptop is the number and variety of ports. These include: 2x USB Type-C 4, 2x USB-A 3.2, 1x HDMI 2.1, 1x 3.5mm headphone jack, and Wifi 7-BE capability. It is missing any sort of SD card reader which would be very useful for me but may not be necessary for everyone. The fact the HDMI port supports 4K output to an external display is awesome as I frequently like to plug in my devices for use on a larger display. It is worth noting that the laptop charges via USB-C, so if you want to use two USB-C devices at once, you will need to use battery power. Unfortunately, there is no fingerprint scanner nor dedicated IR cameras for Window Hello but it can use the standard webcam for this function. Battery life was ok but I was unable to achieve the quoted times. This should be enough for a user to make it through a light workday on battery but certainly on a power user. The AMD Ryzen AI 7 processor paired with 16gb of LPDDR5X RAM and 512gb SSD is powerful enough for most users. With dedicated NPU for AI related tasks within Copilot, it makes these queries quick to respond. Daily multitasking, content streaming, and light to moderating video editing all worked seamlessly. This laptop does have active cooling which only becomes noticeable with heavier loads. I would recommend 512GB as the minimum storage for any laptop/computer as file sizes and software updates have only increased in size over time. Cloud storage helps make up any difference you may have but as someone who deals with large video files, I would opt for 1TB or more in a new device. I did not enjoy the pre-loaded McAfee security software. I REALLY enjoyed the keyboard! The keys have excellent travel to them with great feedback and spring tension. The backlit function works as it should with no complaints either. This might very well be my favorite design aspect of this laptop. Likes: - Slimmer, Premium Design - OLED, Touchscreen - Lay Flat Screen - Keyboard Feel - HDMI 2.1 w/ 4K External Display Support Dislikes: - 60Hz Refresh Rate Display - No Fingerprint Scanner - No SD Card Slot - Built In McAfee Software - Window Failed Completely (Unusual) Overall, this laptop has proven to be a good, solid daily use laptop with a premium feel and design. The keyboard is a highlight for easy and fluid typing. The screen folding flat was a noticeable advantage for using on your lap or on a flat surface. With four usable USB ports, I never found myself running out of places to plug things into even with charging via USB-C. I was really disappointed with the 60Hz refresh rate on the screen but this only applies if you are used to a higher refresh rate device. Given how common 90Hz+ devices are these days from phones, TV’s, etc. it is tough going back to a slower refresh rate. The fact it was OLED helped set it apart from the basic FHD+ screens on the market. I would like the “2K” nomenclature to be changed in the marketing to prevent confusion to shoppers. The performance will be plenty for the average user whether they utilize the AI functions or stick to basic multitasking, editing, or content consumption. Battery life was ok but nothing extraordinary. Assuming you don’t have Windows failure as I did, this laptop seems to be a solid device but doesn’t stand out among the rest in the price point.

Dell - 14S - 14" 2K OLED Touchscreen Laptop I have owned a laptop for over three decades consisting of various brands and sizes but in no way do I consider myself a technical expert. Dell is a laptop brand that that finds itself sitting on my deck, including the laptop I am reviewing. This Dell laptop comes with a 14" 2K OLED Touchscreen which is amazing. The processor is an AMD Ryzen AI 7 and functions as a 7 should, quick with no lag. This Dell unit has a standard setup for a medium 7 processor. This includes 16gb of RAM, 512 GB The Dell laptop I received is a very impressive celestial blue, a very dark blue. It comes with a hard drive, 2 USB-C ports, 1 USB port, large mousepad and a thin key keyboard. I have had this type of keyboard before and it works well. WiFi and Bluetooth allows for wireless connectivity. Also included is a headphone and microphone jack, power cords and a decent speaker system. The laptop weighs 3.35 pounds so it should travel well. The battery life claim is 19 hours. The primary reason outside of the specs is that Dell is a great company that releases great products that last a long time and support has always been a good service for me.

This is a nice smooth looking laptop that almost reminds me of the midnight MacBook air in the 13” I once had at one point – but this is called the celestial blue color and so far there was the only sleek portable size option of 14” which I think is perfect though of course sacrificing a number pad. As far as how I’ve touched the outside surface of the laptop on the lid and on the bottom, it can be a fingerprint magnet especially due to the dark blue color so that’s to be expected. From time to time of course using a microfiber cloth would be ideal if you wan to keep it in clean condition. Fortunately, I already have a thunderbolt dock which I connect and external mouse and keyboard. Even though my environment is mostly mac, I think a PC I’ll need at some point. For example, a monitor needing some updates here and there would require just a PC; cannot do on a mac. Just recently I have with the use of this laptop have de-bricked an old router having to follow some careful instructions and YouTube videos – can’t be done on a mac. Asides from that, I do have a steam account with games purchased from there and wanted to make use of playing them again – and these are older games from the 2010’s that aren’t as graphic intense. However, I have come to understand that compared to with I once had at one point a handheld gaming pc console (being the Asus Rog Ally); and seeing how this would stack up against the Ryzen 7 AI here on the Dell 14S playing GTA IV, well it plays but I tend to run out of VRAM, and overall it plays ok when dumbing down some settings – so I understood that this laptop is surely for just productivity and AI workloads and this is with even setting with the highest performance mode. And as I have checked underneath, I have seen that there is only one fan for cooling. I had a much better experience on the handheld gaming console with the Z1 Extreme. Anyhow, quality is premium as it feels when I took this out of the box and the keys are responsive and silent. Opening the lid is fluid easy with one thumb lifting it at the lip, whereas some other laptops like my work issued Dell isn’t being I have to hold the bottom with one hand and open with the other so that is a convenient plus whenever you go travel back to school and then home, work or travel and it does look somewhat sleek – like Dell is somewhat not the Apple / Mac killer but just the alternative other good brand of a different system like Samsung and LG TVs.

What’s in the Box: Dell 14” 2K OLED Touchscreen laptop Dell 65 Watt AC adapter, with NEMA 5-15P plug. (U.S. standard 3 prong plug) This 14” laptop has nice mid-range specs. AMD Ryzen AI 7 445 with Radeon 840M, 2000 Mhz, 6 Cores with 12 Logical Processors, 16 GB RAM, 512 GB SSD storage, MediaTek Wi-Fi 7, Bluetooth 5.4, and a 2K OLED touchscreen display. The built-in speakers even produce decent sound. At 3.33 pounds, it’s not the lightest travel laptop, but it is still very portable. Battery life is very good. Even with the bright touchscreen it lasts hours. It has ample battery life for a long plane ride. This laptop bucks the trend toward fewer ports. It has plenty for a travel laptop. There are 2 USB-C (Thunderbolt 4 with Power Delivery and DisplayPort 2.1) and 2 USB Type A, plus an HDMI 2.1 port. It even has a universal audio jack. Another nice thing about this one is that it charges via either of the USB-C ports. In summary, this 14” laptop hits the sweet spot between being light enough to travel with and big enough to get some real work done on. PassMark scores aren’t very impressive. But it’s not designed to be a high-performance gaming laptop. It does have plenty of horsepower for work, web browsing, watching movies and light gaming.

Dell's 2026 new OLED touchscreen laptop with an included AMD Ryzen AI 7 445 and 16gb of ram gets the job done. The description of this model indicates "Dell 14S 14" 2K OLED touchscreen laptop. The description mentions it has a 2k screen, but the resolution is rated at 1920x1200. This resolution is slightly better than HD resolution. Not sure why the website indicates a higher resolution than what this particular Dell laptop can offer. The 14"OLED panel has great clarity and is sufficiently bright, however. The screen is gorgeous with vibrant colors and responsive while using the touchscreen to navigate. The laptop has a premium feel and build. The keys are easy to press and have a blacklight keyboard for that late-night study or work session. As far as ports, the laptop has a full-sized HDMI port and 2 USB type C ports. Also comes with 2 USB type A ports and a combo headphone and microphone jack. The laptop is a good all-around mid-tier machine. The only real issue I have with the Dell laptop is the current pricing structure. Due to economic impacts globally, pc parts have increased substantially. This model falls victim to this. For the price point, I would have loved to see a more premium build, higher resolution panel, and additional ram. Outside of those wishes, this laptop handles everything I throw at it. The Dell 14S is a Copilot+ laptop that would be a perfect companion for office professionals. This laptop is worth giving a second look but marred by an absorbent price tag.

Having used multiple Dell /AMD laptop configurations over the years, I had higher expectations for this 2026 Dell - 14S - 14" 2K OLED Touchscreen Laptop - AMD Ryzen AI 7 445 2026 - 16GB Memory - 512GB Storage - Copilot+ PC Model # DS14265, even considering that it is meant to be a higher-end "budget" laptop. Viewing its real-world performance I am beginning to think that too much emphasis is being placed on the addition of a Neural Process Unit in support of offline AI, while other features suffer. Understanding what is contained within the 14s's AMD Ryzen AI 7 445 mobile processor will reveal why this laptop is an underperformer in most tasks, except on-board AI processing designed specifically for Microsoft CoPilot+. It has a 6 core and 12 threads CPU which currently supports everyday tasks, light office tasks, and low to midrange gaming. Its 6MB of L2 on-board cache and 8MB of on-board L3 cache is puny by today's standards and won't live up to more challenging tasks. Its integrated entry-level AMD Radeon 840M Graphics Processing Unit (GPU) is considered low-end and entry-level mainly because it takes up system resources by utilizing main system RAM as opposed to having dedicated graphics memory (GDDR). So, the shining star of this 14S laptop processor is the addition of a currently higher-standard Neural Processing Unit (NPU) running at 50 Trillion Operations per Second (TOPS), which exceeds MS CoPilot's offline requirements. The results of this 14S build's performance are reflected in underwhelming PC Benchmark scores which shows underperformance in almost all sectors. See some attached photos. So, if using AI processing is your main goal and you only do light, general other computing tasks, then this is the PC for you. Unfortunately, it is not for me.

I purchased this Dell laptop after returning an HP laptop (which I hated!). I am not a gamer nor do I use my laptop for more than watching movies and some minor printing. I could not be happier with this product as this is the perfect size for me to type and to watch movies/shows. I do not like the laptops with the numbers on the right side, and this laptop only has the keyboard without that right pad. In regard to the video, the video screen looks fantastic and so clear. Yes, this is my first OLED and I could not be more impressed as it is much cleaner than my previous HD. When I start my Dell, it opens up really fast and doesn't take forever to load up my icons. As you can tell, I am not a computer geek so my opinion is just on how I use this. Plus, it helps that the Geek Squad work tirelessly with me and I could not have done everything without them (starting, setting up, transferring data). I very highly recommend this Dell to anyone.

This is my 3rd Dell laptop in a 20-yr span. I’m sold on Dell and this most recent one exceeded all expectations on user-friendliness, speed and improvements over my previous laptops. This clearly demonstrates Dell’s commitment to perpetual product improvement.

I have needed a new computer for over 6 months and wasn't thrilled about the process. I looked online at Best Buy before going to the store. It was busy when I arrived but did not have to wait long for a sales associate to assist me. I told him my needs, he directed me to this computer first, and then others. I decided on the Dell 14" and so glad I did. I also signed up for the Geek Squad and was told the file transfer would take 3-4 days! A long time to be without my computer and surprising, it was finished in one day! My pick up appointment with Sharon was everythign i needed and hoped for.

I was recommended this product by the best buy employee for the speed and battery life of the laptop. It's a great laptop for the price point and performs great with streaming and other productivity tasks throughout the day without needing to charge all the time. 5/5 would recommend as a school or everyday laptop for normal usage.

After 40 years of having a computer supplied to me from work, I had to purchase my first in preparation of retiring. This computer fits my needs, it’s fast, clear screen that helps with old eyes and lightweight. It’s taking a little time to get used to 365 but not that difficult. Great computer and well pleased.

I was worried that a new computer would be too challenging, but the geeks at Best Buy walked me through it and made it simple. So happy I made the plunge. At eighty years old, I really don't like change but they made it so simple and now I love it!!!

Dell has always met my needs, Great touch screen laptop

Spoke to Keith and he recommended i go with this rather than the Zenbook thay i wanted just because it was cute and had the backlight keyboard. This is lightweight, small enough, touchscreen and fast. I love it so far !