Customer Ratings & Reviews

Baught this just to play a simple game, great laptop. Picture looks clear perfect for transport and on the go! no complaints 5/5 . purchased a computer before this with windows 11 home S mode. now those computers are a scam 100% dont buy those. Windows 11 home is perfect!

If you're looking for a budget laptop for schooling or business related needs, this laptop will work exactly as intended. If you don't expect it to be a powerhouse gaming PC that can run the latest and greatest games, then this will meet your expectations. It can have quite a few tabs open on chrome without lag or issue, and it can run Minecraft, albeit with some struggling here and there. Altogether, this is a servicable budget laptop that can handle the needs of most students or business professionals. The battery life is not great for on the go use, but you can get a couple hours out of it off the charger.

Great Device. We love the specs on our dell. clean pictures. lots of storage for gaming and files. Happy purchase

Laptop is great. Lightweight easily configured speedy enough for our use. Touchscreen is a nice option to allow for drawing etc. Battery life seems to on average use, move into more graphic intense programs it may get shorter but so far very good. Operationally very easy to use and work within our areas.

Really good laptop for the price so far. Purchased it on sale. It was 30% off regular price and have been using it for live streaming Karaoke events so far. Layout is good with the screen being crisp. Having windows 11 is nice. SO far so good.

Nice screen, lightweight. 2 on staff of Geek Squad assisted in trade in and set up of this model, thanks.

Very nice and easy to use and very good and excellent quality

overall runs fast should have thought more about keyboard

I love my new Dell - 15.6" 2K touchscreen - Intel Core i5 1334U 2023 - 8GB Memory - 512 GB storage Carbon Black Laptop. It's much faster and easier to use than the old HP Laptop with only 4GB Memory that I used for 10+ years. My son works for Dell, and he advised me to buy this laptop.

Amazing piece of hardware not too powerful but also not the lowest of Baseline internal component technology more than sufficient for common school work as well as personal Administration. Also enough technology kick to support light gaming a good starter computer.

I did purchase this Dell lap top and I do enjoy my purchase. One of the features that could be worked on is the ports on the side. It could have about 1 or 2 more. This is a Dell and Dell stands out & not just blends in with all other computers.

Excellent for daily tasks and entertainment. I purchased to replace my MacBook Air which died for no reason after one night of charging. They couldn't fix it. The Dell is a more affordable replacement and I'm happy.

A great overall workhorse for anything a daily user would ever do - with speed, reliability, and capabilities for much more. Fun to discover how to be creative with minimal effort!

Works for what it is, 8gb of ram is definitely holding it back but if you can get it on sale its not bad for general online tasks and document editing

She loves rhe computer and is putting it to good use , my bestbuy experience was great Bella dod a great job . North river side mall in Illinois is a really nice store to visit

It's an okay laptop but it's pricey for what it offers. The laptop struggles to perform under smaller loads. It's 2026 and here are some of the issues why these laptops don't sell in good numbers. 1. Keyboard design is 2 decades old. Why would you design a nice looking laptop and try to fit in a full Keyboard with numeric pad on a laptop? Because of that, keyboard isn't centered and it's quite unergonomic. 2. No keyboard backlighting. If they would have chose a standard keyboard over a full one, they might have been able to save enough to provide a back lighted keyboard. 3. No, USB charging. Such a design disappointment by trying to skip USB-C charging. Too lazy and lost a good opportunity on reducing cost on charger brick. 4. Screen isn't calibrated and no matter what video mode you use, the image is over saturated. You provide and a 2K screen and ruined it by being lazy again. 5. Volume is okay but sounds quality should have been the focus. Whoever designed this laptop should they out different laptops and see why people love them. For example, Macbooks and at least have a sensible design at least for keyboard.

So far, I’m satisfied. However, it seems there’s no app to limit charging to 80%, which is really inconvenient. The battery also drains quickly.

Love this laptop. Definitely faster tgan my old one. I love the keyboard layout and the easy to find power button.

Really like size and and how fast it boot up don't like it has no cd area i was not able to install my data from.

Enjoying the laptop and it works fast!! Kid is so happy and enjoying their new laptop!