Customer Ratings & Reviews

Love the vacuum/mop combo it has really saved me so much time. HATE that I got a defective product and after about a month of use started getting a detergent error. Dreame had me ship me whole unit to back & when they returned my unit back to me that had packaged it so poorly that my vacuum and main unit was dusty and dirty. Had scratches all over each unit because of how they just threw everything back in the box & they have only offered to send refurbished item or a new unit but that’s a downgrade from what I originally purchased. I just don’t feel that is fair when it was their doing and how much we paid for this product. ****last picture is how well I packaged it before sending it to them.

The Dreame GoVac 500 is a powerful, mostly hands-off robot vacuum and mop designed for convenience. Its strong suction and self-cleaning station make it ideal for busy households, especially with pets or mixed flooring. The advanced automation reduces maintenance, but the price and large dock size may not suit everyone. ⸻ Pros * Very strong suction (19,000Pa) — effectively removes debris and pet hair from carpets and hard floors. * Hot-water mop self-cleaning (167°F) helps remove grease and keeps mop pads hygienic. * All-in-one station automatically empties dust, refills water, and dries the mop — minimal maintenance. * Good obstacle avoidance — can navigate around cables, shoes, and furniture. * Tangle-free brush design helps with long hair and pet fur. Cons * Large docking station requires significant floor space. * Premium price range compared with mid-level robot vacuums. * Limited brand visibility — some models are retail-specific, making comparisons harder. * Performance on thick carpets is good but not class-leading versus higher-end models. * Replacement parts and detergent must be compatible to avoid

Very impressed. I have been wanting to buy a combo map and vacuum robot for a long tim now and I’m glad this is the one I bought. This combo robot works very well and I’m a big fan of the app interface to control it. Previously I used a Roomba but this is miles above that, especially for the price. I love that you can adjust settings like suction power and mop wetness. It is awesome at obstacle detection and avoidance. The setup is easy and fairly quick. Currently I have zero regrets about this purchase.

Got the vacuum around black Friday, been using it 3 to 4 times a week, for vacuuming and few small areas for mopping and it does an outstanding job! It basically vacuums 10sq feet per minute. Battery is very strong as well. Buy it your wife will not regret it!

We've got a 1 year old and keeping up with the cleaning has been such a pain in the rear, but after we got the Dreame GoVac 500, we got back like an hour per day in cleanup tasks. This is worth every penny. 'Mollie,' our name for it, is our hero! I love the functionality of the app as well. It is super easy to set up and get going almost immediately. The only downside is that sometimes it is hard to make the robot vacuum only 1 section or change the order of which rooms it cleans, but we've adapted to this. I think future app developments could enable more customized cleaning schedules to include room number order or a cleaning itinerary, but until that happens, I am still super happy with this purchase and will recommend this unit to anyone who has wooden floors, short carpet, and/or a messy toddler.