Customer Ratings & Reviews

I bought this combo hoping to replace the set I have (cheapo vacuum that drags a wet rag around, and a Bissell spin robot that doesn't do a bad job). First, the sound. This baby is LOUD. I would say if robo mop/vacs were muscle cars, they would be mid range on the muffler sound. I don't mind the sound. It is actually more quiet than most standard vacuums. Size, it is not going to get under your vanity, most likely. It might get under a tall couch or something, but it is not slim, since it has to also hold water and dirt. The size is fine for my needs because my old robot would get stuck in places it could get into, but somehow could not get out of. I'm not the type of person that is going to put thos magnetic strips all over. The doc is also pretty substantial, but again, the robot is dropping it's own kids off at rhe pool, cleaning itself off (in theory), and basically living in the dock. Mapping, oh, just kill me with the mapping. We had to force it to stay in the kitchen because I want it to do the mapping itself. It did map most of the house. It could tell there were rooms it was not allowed to go into, which was entertaining to see on the map. It does a solid job of obstacle avoidance, avoiding me, the dogs, furniture, rather than ramming into everything and scratching it's head after a while and going around (like my vacuum bot). Battery life, it seems good, so far. It usually still has plenty of battery life when it feels it is tired of the nonsense in my house. Cleaning abilities, it does a decent job, but it has not successfully cleanes the whole house in one go. To be fair, I have 3 medium sized dogs that track mud all over, which is why I need something to clean for me. Even after an unsuccessful day of trying to get my house clean, it goes to it's home to clean itself and I can hear it mutter things like, "How many dogs DO they have?" And, "Would it kill them to sweep around the edges, or am I supposed to do ALL the work?" It goes to empty its dirt and dirty water every 10 minutes. And the water is NASTY. I shoils be embarrassed, but I am just so fascinated by it. Ince it learned I have a kitchen and it HAS TO clean the kitchen, too. It has been doing it. It will not do the edges more than every 7 days, unless you tell it to. And by edges, I mean, there's a 5 inch gap along everything that it just leaves dirty until day 7. I have not hit day 7 yet, and may need to force it to do edge cleaning every couple of days. It has still left the floors with dirt, in the spots that it does clean, but it gets a little cleaner each time it goes over it (that's right, I am leaving it until it finally gets all the dirt). I do see a noticeable amount of clean, though. Evennon the floors that are a color that does not show dirt, I can see they are cleaner. Price, I got this on super sale or clearance, but I had wagfled for months on getting a combo because I did not actually want to pay $600 or more, but I think I paid under $400 and that was acceptable. It does not like my transition steips, and it does not like carpet, but the carpet thing is probably a setting that I will not mess with right now, since I habe minimal carpet. Is it worth it? To me, yes. As I tell people who ask me if the robots do a good job, "It does a better job than me not doing it." So, it really depends on your needs. If you're a clean freak, you probably won't like this one. If you aren't, but just don't have the time or energy to keep up woth the floors, this could be for you, especially if you have muddy dogs.

I wasn't sure if this robot vacuum was going to be something I really liked when purchased but the price was on sale at a decent markdown so I took the plunge. It was easy to set up via my internet and mapped the house swiftly using the Ecovacs app. I did have to remap the house once but it isn't tough to do. When you want to start her up you just say OKAY YIKO and she replies I'M HERE. Then you tell her what you want her to clean. I mainly say CLEAN THE HOUSE and she proceeds to clean all the mapped areas. I only use the vacuum part of this robot and not the mop so cannot speak for that performance. However the vacuum works awesome even though it's not the strongest suction model on the market. I do use it on the STRONG mode as I found the Standard mode wasn't picking up that well. There is one more higher strength mode but I haven't found a need to try that yet. I have about 700 sq ft. that I use this to clean. My house is 3,000 sq ft. but there are areas that I want to pass up on. Yiko can clean all 700 sq ft and still have about 30% battery life left. She also does a very thorough job! Announces her return when she is finished cleaning and finds her way back to the charging station every time. She does have a bit of an issue climbing over a couple of my thresholds and onto some braided rugs but I am always around when I fire her up to clean so I gently give her a push and on the way she goes. I am highly pleased with my purchase although I've only had it about 3 weeks. Hopefully it will hold up well and last for a good while. I use it 3x a week and always blow the dust off the filter and clean the roller every time. I also make sure the sensors are free of dust and wipe it down as well. Be sure to check the dust bag so it doesn't overfill. I am still on my original and it has lots of room left. With proper maintenance I feel this will be great and was a good investment. At present I can no longer push a regular vacuum cleaner around due to pinched nerves so this is the perfect answer. I have had NONE of the problems some folks have mentioned and therefore I love my Yiko!

Great improvement over the x1 omni, i went with this one over the x2 since most review for x2 mention poor mapping and obstacle avoiding issues. That is prob due to the lidar not being at the top like it is on the t20 and x1. Pros and cons: Pros, easy to maintain clean robot and station every 30 hr of run time, parts last long with medium to high clean settings about 3 month, easy replace dust bags and parts, good mapping/map features to merge or separate areas for cleaning, custom cleaning schedule, smart object avoid, can sweep first then mop and knows exactly were it stopped and returns so helps battery to last more so one robot can handle about 2000sqft or more Cons: bags dont last long when settings is smart empty to empty every time instead of when done we use smart setting due to dog hair so bag is replaced every 30-45 days, can get tangled with carpet mat if it is thin

This would be my second T20 Omni, the first lasted 4 days till a bump sensor error sent it back to Best Buy. With that being said, the second unit I tried has worked well. The vacuum has powerful suction, allowing even hard, heavy debris (ie- kitty litter) to be picked up with ease. The mop is a fantastic feature, especially for someone who is partially disabled. I just add a small amount of floor cleaner in the reservoir and it's even better. So far I only have 4 minor complaints-- 1) the clean and dirty water tanks seem to need refilling and emptying daily. The Ecovacs X1 Omni I used previously DEFINITELY didn't use that much water. 2) The laser obstacle avoidance leaves a bit to be desired with specific situations. If a power cord it rolled up in a circle, it avoids that cord. If the power cord is laying unrolled on the floor, it will eat it. Same with socks or underwear. 3) The application doesn't allow for you to tell the vacuum to not go back to clean the mop pads while ONLY using it on carpet. 3-4 times, while the mopping pads are lifted, it will go back to the station to clean the mopping pads. The app even correctly identified it was carpet, but still having this same issue. 4) the base station cleaning tray doesnt come out to clean, requiring you to get on your hands and knees (not ideal for disability) to clean a small plastic mesh filter and scrub the interior of the station.

This robot has many features that give you a better quality of life over time and cleanliness. It recognizes the whole house very well although after it does the first cleaning it recognizes the carpets. The price is affordable due to the operation of the machine, the application of the phone has to be studied but it can be for everyone, it has no complications. Scrub very well and you can put it on several levels. I recommend it

This is the third Deebot that I have bhought. The first one was only a vacuum which we replaced with the T8 which had an oscillating moping unit, and then we got this one. You can see how much progress has the company achieved throughout the years. This model did the map very quickly, is very quiet in operation, easy to setup, and runs very smoothly with little user input. I would certainly buy a 4th one and I recommend this one a lot.

This vacuum has been a life saver. We have two dogs and three cats so our floors get dirty instantly. I can run it on vacuum mode and mop after and I still have battery left over, it charges pretty quickly so if I want to run it again at night it’s fully able to go again! This has significantly cut down our manual sweep/mopping to 2-3 times a month to get a good deep clean in! We’ve had it for a few months and haven’t even needed to empty the dirt bag within the charging box!

I absolutely love this product! It works perfectly, the quality is excellent, and it looks great. It was easy to install and does exactly what I needed. I’m very happy with my purchase and would definitely recommend it to anyone looking for a reliable and well-designed product.

Deebot T20 Omni offers quite a few noteworthy great features ### Pros: 1. **Cleaning Performance:** The lift-up mopping functionality makes it a versatile cleaning assistant, tackling both vacuuming and mopping tasks effectively. 2. **Efficient Mapping:** Its ability to map the house in half the time compared to a Roomba is a significant advantage, saving time during cleaning sessions. 3. **Adjustable Suction:** The option to adjust vacuum suction power for quieter cleaning is a great feature, especially for maintaining a peaceful environment while it works. ### Cons: 1. **Complex Initial Setup:** Some users might find the setup process complicated, potentially causing initial frustrations. 2. **Uncovered Spots:** Despite its capabilities, there have been instances where certain spots are left uncleaned post-run. This issue might be linked to the absence of cleaning agents in the water tank, affecting its mopping performance. ### Overall Impression: Despite the initial complexities in setup and occasional missed spots potentially related to the absence of cleaning agents in the water tank, the Deebot T20 Omni has left a positive impression. Its efficiency in mapping and its versatile cleaning functions seem to overshadow these minor drawbacks, leading to a very positive overall experience.

This product was a gift for my partner and she loved it. It has helped him considerably to keep the house clean and with a pleasant aroma. It is easy to use and practical. In addition, it is of very good quality. Complements the decoration of the house.

ECOVACS Robotics - DEEBOT T20 OMNI Wi-Fi Connected Robot Vacuum & Mop with Self Washing Auto Empty Station - WHITE- I recently bought this device for my New floors. Excellent!!! I just run and never have to do by hand again! Love it!

Great product, cleans very well and does not get tangled with cat hair (my cats shed a lot)

Set up was simple. Is pretty good at managing carpet/hard surface transitions, with the exception of small area rugs. One draw back, I have a golden, and his fur seems to wrap around the brush and require constant cleaning. Mop feature does see to be effective and is a great way of keeping the space pretty clean w little effort form the homeowner.

This is my 4th robo vacuum. This one stands out from all as I dont have to bother about attaching mop pad for mopping. Detects carpets and avoids mopping.

Delivered on time. Setting it up was fairly very easy. It mapped the whole level 1 in 2 attempts and started on it work. Good suction power and mopping has been really well so far.

The Deebot Machine is great product. It's vacuuming and mopping are very precise and efficient. The floor is left very clean and free of water stains on a tile floor. It's easy to clean, and I love the app it's simple and easy to use.

Love this vac/mop overall. The station is larger than expected but great quality. Does the job and really cleans the floor, especially the mop on the tile. With 2 big dogs and 3 kids the floor gets messy and the ecovac really helps eliminate the mess. The setup was easy until I got to the mapping and all the other things you can do within the app. It gets a little confusing but if you take the time to learn everything (YouTube is a big help) it starts to make more sense.

House has never been cleaner, but i will say that you ocasionally have to remove hairs which is a chore, but on the bright side, the machine proves its sturdiness. The mopping with the wet pads is great, but soap needs to be purchased from the supplier though it says it does not need it, on the app they have supplies of it. I read that you should buy their stuff simply so that it deosnt hurt the machine. Nonethesless, I have not had any issues with the machine other than that and the interface is nice but a little bit to get used to.

Love this Robot Vacuum & Mop. We have been using it for about a month now and really love the simplicity of it. Having the mopping pads cleaned and rinsed by the machine is great. The base is large but we have it in our laundry room and the bot still finds its way home every time.

Totally love it cleans very good and the app is great . Its housing get a little dirty in the ramp after a couple of use but its understandable and the housing it self is BIG. We love it at home have it programmed to do a full house cleaning before we arrive and wets and dry the floor perfectly