Customer Ratings & Reviews
See more imageseufy - Robot Vacuum Omni C20, Self Emptying, Auto Mop Washing, Auto Drying - Black
- Model:
- T2280
- SKU:
- 10439505
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Good vacuum/mop
ManuelA Posted
Works great and easy to use. The vacuum/mop uses AI to map your house and you are able to utilize the app to put no-go zones or select certain rooms to vacuum and mop. It does get caught on wires and loose clothes so make sure everything is picked up this is also an easy fix as you are able to disassemble the vacuum to take out hairs or loose items that were picked up. It is also great for multi surface vacuuming. Overall it’s pretty reliable and easy to use. 5/5
I would recommend this to a friend - Rated 4 out of 5 stars
Handy when you figure it out
TammyM Posted
Gets stuck a lot, kinda hard to figure out the program. Works well and I love that it cleans the floors. It’s mostly a maintenance use and not a scrub use. We named him Bob
I would recommend this to a friend - Rated 5 out of 5 stars
Great purchase
DylanAK Posted
So far I'm loving it. The room maping function is amazing. It also provides a usage percentage so you know when to replace parts and alerts you for when to clean specific parts. I hesitated buying it because there were not many reviews. I'm glad I did.
I would recommend this to a friend - Rated 3 out of 5 stars
Eufy robotic cleaner
LascaB Posted
I love when products is working. Maintaining it is challenging. Eufy will only communicate with you by chat or email.
I would recommend this to a friend - Rated 5 out of 5 stars
Eufy vac and mop
Johnny Posted
The vac works phenomenal. Cleans very well and mops at the same time.
I would recommend this to a friend - Rated 4 out of 5 stars
Delivery team messed up
Kumar Posted
Delivery team messed up with delivery and never got the product delivered. Following up with seller
No, I would not recommend this to a friend - Rated 1 out of 5 stars
DO NOT BUY!!
Carrie Posted
Customer service provides zero assistance. Vacuum clean out does not work properly.
No, I would not recommend this to a friendBrand response from Eufy Team
Posted
Dear Customer,
I am truly sorry to hear that you are experiencing this issue. We understand how frustrating it can be and we appreciate your patience.
Please rest assured that we stand behind our products and are willing to provide assistance within our capacity. We are committed to ensuring your satisfaction and resolving your concerns promptly.
You can reach out to us via [email protected] or call us at +1 (800) 994-3056. Our customer service team is always ready to help you.
We look forward to your message so we can address your issue as soon as possible. Thank you for bringing this to our attention and giving us the opportunity to make things right.
Best Regards, <img src="https://s3.amazonaws.com/stratos-logos/logos/eufy.png" alt="eufy" title="eufy" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />