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Rating 4.1 out of 5 stars with 151 reviews
MARIOG Posted
I am very satisfied with this GE washer. What has made my life much easier is the ability to connect it to my phone and Alexa; the smart control truly makes laundry much more convenient and efficient. Additionally, the venting system is excellent for keeping it fresh and preventing odors, and the drying mode works wonderfully to keep everything in perfect condition. It is a very complete unit with great capacity and a modern design that looks great.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
DonaldM Posted
Very quiet , very quick , very efficient. So far through 3 weeks no problems. The app feature is pretty neat letting you know when your load is done. Especially like the soap dispenser feature that allows you to fill 50oz of detergent. Spin cycle is very quiet
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
Sksk Posted
This is a good machine. I love the automatic soap dispenser.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
BBShopper81 Posted
Love it so far! We had Geek Squad come out and install the units. They did a great job and gave me a quick but thorough overview of the machines.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
RobertL Posted
WORST WASHING MACHINE EVER!!! Do not buy this machine. Purchased 12/23 and have had nothing but problems. Oh and god help you when dealing with GE for support. Warranty is 12 months from date of purchase. At 18 months, the control board went out. GE said "pound sand". Called a local appliance repair guy. He fixed it, for $400. Three months later, broken again, so another $400. up and running. I'm now $800 in repairs on a $900 washing machine. fast forward to today... 1/14/2026... broken again, same symptoms, same drama, same cost to repair. Called another repair company, they told me not to waste my money. It WILL happen again. They had replace 50, yes five zero of those control boards on various GE model washing machines in the last 14 days. Both repair companies told me the GE is the worst washing machine ever made and GE won't do anything about it. The replacement control boards are the same garbage they came with. GE also will not credit or update the boards to fix the issue. Most companies are at least willing to send you the part at no expense, or send out a service bulletin about the issue... But not GE! Also dont get me started on the moldy smart dispenser and terrible spin cycle. Save yourself the heartache and financial burden and don't BUY GE.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
Posted
We are so sorry to hear that your washer isn't operating as expected. We want to help. Please send us a private message via Facebook, Instagram, X, or TikTok with your contact information, complete model/serial numbers, and a copy of this review.
MarjoryMS Posted
Upgrade to our new home. Easy to use and so fancy.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
RichardS Posted
Works great but a huge dent on the top like someone put a heavy item on it is heavy to load and the dent was not to noticeable but why should I pay full price I’m asking a slight refund I’m not bringing it back way to heavy please
HoracioP Posted
Excellent washer and describe and provide the correct information regarding this item I’m so happy I have this unit
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
Kyle Posted
I was excited to be able to was a king size comforter. I live the self dispensing detergent.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
BrianG Posted
Great machine. Rasy to use. Steam works great. Love it
Macy Posted
So far I love it. Washes great no sound saving energy
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
Matt Posted
So far it has been a very nice washer and uses less water than our previous top load washer
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
Deee Posted
I went to start a load and the door lock light flashed and the machine turned off. I ordered a new door lock and changed it. Now it has new codes that the dispenser motor isnt working and the vent in the front is part of that error too. Smh. Does anything last anymore?
Posted
We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, service history, and a copy of your review so we can research your situation. -Vikki@GEAppliances
ShannonB Posted
I've had the machine for 13 days and the glass front shattered.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
Posted
We're glad you reached out. Please PM/DM us on Facebook/Instagram/X with a copy of your review, any service confirmation/case numbers you may have, pictures if available, and the complete model/serial numbers of your unit so we can further investigate. -Don@GEAppliances
MichaelC Posted
After 2 replacements and 3 GE service calls, my washer continued to shake and make loud noises with light loads. I would never order this. Switched to a LG washtower
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
KevinB Posted
3 weeks old and will not spin clothes dry. Slow speed no matter what setting. Best Buy gave me GE phone number, left in the cold with faulty washer and a $1000 bill!
TeeNuh Posted
I bought a stacking set because I have limited space in my utility room. I bought this set in particular because of the feature that the washer and dryer would communicate and I could control the dryer from the washer. We tried several times through both wifi and bluetooth and have not been able to get the two to communicate how they are supposed to. Fortunately, I am not short and can reach the dryer controls ok, but I am disappointed as I chose this set specifically for that feature. Other than that, I am very pleased with it. I LOVE the automatic detergent dispenser.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
We bought the GE washer and the dryer together. The washer can be linked to the dryer and we can control them both with our phone. We can set up the wash and get notifications when the laod is done on our phone so you never have to go and physically check if the laundry is done again. Another great feature is that it is mold free and odor free. My last dryer would tend to smell every few months and even sometimes after cleaning it. But so far the GE washer has been great. We just have to wash it once a month with vinegar or bleach and it has it's own venting system so that you don't ever have to worry about poaaible mold or smells. One of my favorite features is we don't have to measure iut detergent anymore for each load. We fill up the washer with detergent and for each load the washer weighs out the laundry and pours the correct amount of detergent from it's storage every time. There are still ao many other smart features we are learning about but it has made doing laundry effortless. One note though is that the washer is extremely heavy so make sure you get it delovered and installed or have enough people to move it.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
Customer Posted
So far we have not had any issues with the washer. I will have to give it some time to get an accurate feel of how great of a washer it will prove to be. Nice and big. I like the heavy duty door and I hope it will hold up and not leak like previous front load washers. I really like the reservoir which holds enough soap for multiple washes without having to pour soap in every time you wash.
This review is from GE - 5.0 Cu. Ft. Stackable Smart Front Load Washer with Steam, SmartDispense and Odorblock Ultra Fresh Vent System - Carbon Graphite
AdamT Posted
Does the job quietly and efficiently. Large enough for comforters and pillows. Would definitely recommend it if you’re looking for a new washer with more capacity.