Geek Squad® - 1-Year Accidental Geek Squad Protection

One-year insurance is set at a reasonable price. It just makes sense. I've had to use it a couple times for a cracked screen, and the process is simple...but I knocked off a star because I still had to pay an additional $10 when replacing the phone. The employee explained that people were breaking phones on purpose to get new ones, so the fee is supposed to be a deterrent. Annoying.

If something is expensive and electronic, I always buy the protection plan. To me it's worth it since you get a replacement for much less than you would spend on a new item. The replacement plan for my new cell phone also covers lost/stolen! If you are willing to take your chances and have wads of cash, skip this purchase.

I wouldn't ever purchase a cell phone without adding the Best Buy 1-Year Accidental Geek Squad Coverage! I cannot tell you how this has saved my hinny time and time again! There is never any hassle, or issues when needed to deal with the Best Buy Support Staff - Even when it's needing to be replaced due to my forgetting it in my pocket when I jumped into the pool! Talk about well worth the $$$!

I always buy the geek squad protection with every product. I believe it is worth the price. Did have a horrible experience once with a phone replacement and once with a laptop but I would still recommend.

For over one weeks finding this cell phone was easy, but the experience I had at Best Buy was and has always been wonderful. The employees that helped me was very knowledgeable of this product and past products I've purchased. I would like to thank Mr.Ben in the Geek Squad Dept and Ms. Shanta in the moblie Dept. Thank you Best Buy and thanks for your employees.