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Geek Squad® - 2-Year Mobile Geek Squad Protection Basic

SKU: 6631971
Sold byBest Buy

About this product

You're excited to buy a new cell phone — now, make sure to protect Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Features
  • If you accidentally damage your phone while handling it, we'll take care of it

    Enjoy peace of mind knowing that you're covered if the unexpected happens.

  • Your original in-box accessories are covered as well

    We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.

  • If your battery won't hold a charge, we'll take care of it

    Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.

  • If your screen has bad pixels or a shadow image, consider it handled

    If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.

  • If there's a hardware failure, we'll repair or replace your product

    This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.

  • If your phone won't turn on because of a power surge, count on us to make it right

    You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

  • We'll help ensure that your phone can be traded in

    You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

  • You can transfer your Geek Squad Protection

    When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.

  • When something goes wrong, we're always here to help

    Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    2-Year Mobile Geek Squad Protection Basic
    Plan Type
    GSP
    UPC
    400066319717
    BSIN
    JCQ6HKKS6T
    SKU
    6631971
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Reviews

Rating 4.4 out of 5 stars with 5 reviews

5 star rating. 3 reviews4 star rating. 1 review3 star rating. 1 review
80% would recommend to a friend

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 4 out of 5 stars

    Geek squad fair

    So far so great!!. I have heard if he had any issues to fix anything so hopefully we won’t use them but if we do, they’ll be standing by

    Posted by ChristopherL

  • Rated 5 out of 5 stars

    Peace of mind purchase

    This one is a must. They did exactly what they described they would do if your equipment didn't work. Got one everytime I purchase something I want to protect.

    Posted by MervinD

  • Rated 5 out of 5 stars

    Warranty

    Great service and good price and friendly staff it's always nice to have an extended warranty incase something was too happen

    Posted by KevinA

  • Rated 5 out of 5 stars

    Gotta have it

    Greek insurance is amazingggggggggg I love them sooooooo much

    Posted by Grace1785

  • Rated 3 out of 5 stars

    Poly Voyager Legend 50

    The Legend poly 50ty is the one i tried and not satisfied with

    Posted by JackL

Questions & Answers
  • Does this plan cover accidental damage to my phone?

    Yes, this plan covers if you accidentally damage your phone while handling it.

    This question and answer was generated by AI based on customer and product data.
  • What happens if my phone's screen has bad pixels?

    If your screen has bad pixels, Geek Squad will handle it.

    This question and answer was generated by AI based on customer and product data.
  • Are the original accessories covered by this protection?

    Yes, your original in-box accessories are covered as well.

    This question and answer was generated by AI based on customer and product data.
  • Will Geek Squad help ensure my phone can be traded in?

    Yes, Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

    This question and answer was generated by AI based on customer and product data.
  • What should I do when something goes wrong with my phone?

    Visit your local Best Buy store or call 1-800-433-5778 to start a claim.

    This question and answer was generated by AI based on customer and product data.
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