had an excellent experience with the Geek Squad at Best Buy and can’t say enough good things about their service. From the moment I walked in, the team was friendly, professional, and genuinely eager to help. They took the time to listen to my issue, explained everything clearly (no tech jargon overload), and made sure I understood my options before moving forward. What really stood out was their patience and expertise. They didn’t rush me, didn’t upsell me unnecessarily, and treated my situation like it actually mattered. The work was done efficiently, and everything was handled exactly as promised. My device was returned working perfectly, and I left feeling confident and taken care of. It’s rare these days to find customer service that’s both knowledgeable and personable, but this Geek Squad team nailed it. If you’re on the fence about using Geek Squad—don’t be. Worth every penny. I’ll definitely be coming back and recommending them to friends and family.

I also went with the 4-Year Geek Squad Product Protection, and I’m really glad I did. It’s been great knowing that my device is covered well beyond the standard warranty — not just for accidents, but for hardware issues too. The extra coverage gives real peace of mind, and the support has always been helpful and easy to work with when I had questions. For anyone who wants long-term protection without the stress of unexpected repair costs, this plan is definitely worth it.

⭐⭐⭐⭐⭐ 5-Star Review for Geek Squad “Geek Squad provided an outstanding service from start to finish. The technicians were knowledgeable, professional, and incredibly patient while explaining the issues with my device. They diagnosed the problem quickly, offered clear solutions, and had everything fixed faster than I expected. I also appreciated their friendly attitude and willingness to answer all my questions, making the entire process stress-free. Whether it’s tech support, repairs, or setup, Geek Squad is reliable and efficient—I highly recommend their services!” Let me know if you’d like any tweaks!

Though I always take very good care of my electronics it's always good to have a protection plan in case of an accident, I'm not always perfect. I got it for my portable monitor I use for my temporary setup while in the barracks

First of all, as a monitor, the picture is terrific. I cannot complain - it even has an Eye Saver mode to save strain on your eyes. However, the auto detect (source) feature does not work. I attached a photo of the menu and it has Auto/Manual so it claims to have the feature but it does not work. It only has 2 inputs - HDMI and VGA. My computer is connected to the VGA and a Roku Soundbar on the HDMI. Shame on me for not testing it when I bought it, otherwise I would have returned it. I even purchased a Geek Squad 4 Yr Product Replacement plan. Now I simply have to reach to the back to switch sources, what an inconvenience. Other features - the stand is very basic. I have Dell and HP monitors with stands that can be raised and the screen flipped to go vertical. I bought the monitor for the 27" size so I am not going to penalize this for that. Lastly, it only has 2 inputs, VGA and HDMI as I said. It would have been good to have a DVI, DisplayPort or another HDMI but I knew that when I bought it. Otherwise, it is a solid large monitor that does the job except for the annoying auto detect that does not work.