Customer Ratings & Reviews

Doing exactly what I ordered it for! Keeping me gaming while I'm trying to slowly assemble a PC. Works great, plays Bloodborne like a dream, it'll absolutely be staying with me until I upgrade to a PS5. If I ever need to. The sale I got it during also meant the price was just right.

The PlayStation 4 console is in mint new condition! No scratches. Blue ray player works perfectly. New controller. System software working accurately. Thank you best buy team for great purchase and savings.

Never had an issue with my PlayStation 4 it came as it was described and I would definitely recommend people buy refurbished rather than a resale on other platforms.

Very happy with this purchase.. it’s like new I played 18 hr on it and didn’t have one issue

Just like new! Very Satisfied, easy to order and order arrived on the same date it was promised. Overall, 10/10.

Everything works really well and I really enjoy it

It works, but it arrived dirty and sticky all over it. This item was for a birthday gift. And it looked like I pulled it out of the dumpster. I could have probably found a nicer console at a pawn shop.

Amazing for the price I would buy again I just with they had the Xbox in stock

Item didn’t work. The system was corrupt and wouldn’t allow to play any games. The console which came with us was cracked. Item was returned to Best Buy. First and last time buying anything refurbished.

controller won’t work unless plugged up, and won’t connect to the internet half the time

It worked my son is so happy IM impressed by how you guys fixed it and it works very well

This item was simply mind blowing on how they could ship it in a box without any protection. We got it right n time for my daughter Christmas last year. It was busted up but it did work fine. Didn’t have the time to go to Best Buy and fight with them. Because she was going back to Texas. So I ate the money I spent and won’t be ordering anything refurbished again.

Everytine i play a game it kicks me out with error codes that dint work and it wont let ke sign into ky microsft account:(

Damaged product. The joystick R2 key was damaged, the console is having heavy scratches on the top.

I was pleasantly surprised by the quality of this Geek Squad Certified Refurbished PlayStation 4. It arrived in excellent condition, was easy to set up, and has been running smoothly with no issues. The console is quiet, loads games quickly, and the controller worked perfectly out of the box. For anyone looking for an affordable way to enjoy the PS4 library without buying new, this is a great option. I would definitely recommend it.

It seems to work fine but there are times the console is looking the disc. But other than that it works fine.

I purchased a refurbished PlayStation 4, and I couldn’t be happier with it. It arrived in great condition, works perfectly, and I haven’t experienced any issues. Everything runs smoothly, and the console performs like new. I would definitely recommend it to anyone looking for a reliable refurbished PS4.

The pricing was better than Amazon and a better guarantee that it was going to be operatable. I trust geek squad to provide quality and I know that if there was an issue they would assist me. Overall the system came in really good condition and was easy to set up. I’m extremely happy with my purchase. I would recommend anyone on the market for a PS4 to purchase it from Bestbuy.

The PS4 came as described. It was a bit rough cosmetically, but it works and that's all that matters.

No problem this product works well, i would recommend it.