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Geek Squad® - Monthly Mobile Geek Squad Protection Basic

SKU: 6631947
Sold byBest Buy

About this product

You're excited to buy a new cell phone — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Features
  • If you accidentally damage your phone while handling it, we'll take care of it

    Enjoy peace of mind knowing that you're covered if the unexpected happens.

  • Your original in-box accessories are covered as well

    We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.

  • If your battery won't hold a charge, we'll take care of it

    Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.

  • If your screen has bad pixels or a shadow image, consider it handled

    If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.

  • If there's a hardware failure, we'll repair or replace your product

    This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.

  • If your phone won't turn on because of a power surge, count on us to make it right

    You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

  • We'll help ensure that your phone can be traded in

    You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

  • You can transfer your Geek Squad Protection

    When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.

  • When something goes wrong, we're always here to help

    Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    Monthly Mobile Geek Squad Protection Basic
    Plan Type
    GSP
    UPC
    400066319472
    BSIN
    JCQ6HKKS25
    SKU
    6631947
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Reviews

Rating 3.8 out of 5 stars with 5 reviews

5 star rating. 3 reviews3 star rating. 1 review1 star rating. 1 review
80% would recommend to a friend

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 1 out of 5 stars

    Crooks

    Terrible I explained how best buy gave me run around for defect and weak phone and .a where was a crook.

    Posted by Realcescobar87

  • Rated 5 out of 5 stars

    A Good Insurance for your phone

    Works great! Never had to use it yet, but it's very affordable!

    Posted by InkPage

  • Rated 3 out of 5 stars

    warranty purchase

    I bought a phone with Best buy and loved I was able to add on a protection plan just to be safe and Its monthly so I can keep it as long as I have the phone.

    Posted by Mello

  • Rated 5 out of 5 stars

    Good !

    Goodteam was great loved the help never syred me wring

    Posted by NICHOLE

  • Rated 5 out of 5 stars

    ChelleGeek

    It was easy to understand and it is nice to know i have it if i need it

    Posted by MichelleP

Questions & Answers
  • Is accidental damage covered under this protection plan?

    Yes, if you accidentally damage your phone while handling it, it is covered.

    This question and answer was generated by AI based on customer and product data.
  • Can I transfer this Geek Squad Protection to someone else?

    Yes, you can transfer your Geek Squad Protection to another person.

    This question and answer was generated by AI based on customer and product data.
  • Are the original accessories covered under this protection plan?

    Yes, your original in-box accessories are covered as well under this plan.

    This question and answer was generated by AI based on customer and product data.
  • Does this plan cover power surges that damage my phone?

    Yes, you are covered if a power surge damages your phone.

    This question and answer was generated by AI based on customer and product data.
  • Will Geek Squad repair my phone if there is a hardware failure?

    Yes, Geek Squad will repair or replace your product if there's a hardware failure.

    This question and answer was generated by AI based on customer and product data.
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