Customer Ratings & Reviews

a lot of the negative Amazon reviews almost swayed me NOT to get this camera. But I’m glad I took the chance and bought it because I haven’t really had any of the issues that most of common complaints seem to be. #1 don’t buy this thing expecting to take extremely long 1 +hour long 360 degree videos, it will take forever to render the video on probably ANY computer. #2 battery life. I bought this in the middle of winter, so I’ve only been using it in cold 10f weather and I’ll get 45 minutes out of one battery (not filling non stop, but rather taking all the short clips I could possibly need) I bought extra batteries and bring them with. I mean, how long do people expect these tiny batteries to last in what’s basically a compact COMPUTER that’s doing an amazing amount of video capturing with two lenses and 6 microphones!?!?!? #3 complaints of software/taking to long to edit or produce a video from footage. Again, if you’re taking extremely long 360 degree video footage, you’re going to be sorely disappointed trying to edit and make a usable video. Use this thing for shorter clips and you’ll be happy. That being said, I did have issues with the Quik app not working on my old android phone, the processor simply wasn’t powerful enough. Go pro should be a little more transparent in making sure the consumer understands that your phone needs to be “up to snuff” in order to use this software. That being said, I was long overdue to upgrade my phone, went with an iPhone, and the go pro quik app has worked pretty much flawless for me. Voice commands work great. Even outdoors with wind blowing and my 5” fat bike tires crunching through icy snow, I’m still able to use the voice commands on this camera. Oh yeah, if you don’t want your lenses to get damaged, USE THE PROTECTORS THAT COME WITH IT. That’s a no-brainer. Yet a repeated complaint I read about lenses being scratched. All in all, I love this camera and wish I got it sooner. It adds a whole new dimension when making first person POV video’s for things like mountain biking, or skiing. And if you get it and it’s not what you thought, return it. You have nothing to lose. The pictures I posted you can see my helmet Mount, that’s because I’m not using an extension to move camera away from base,

I picked this camera up for more creative shooting using the 360º mode. This camera truly doesn't disappoint. Besides using both cameras for 360 mode, you can use the front and back cameras independently in HERO mode by tapping a specific item on the screen. The coolest thing about this camera is being able to re-compose photos after shooting to get either the shot you want or to toy around with cool effects the 360º camera provides, just be aware that there's some stitching the goes on so you may notice a visible line where the 2 photos / videos line up. I also have the Hero 10 Black and have difficulties figuring out which camera to use a t times since the 10 is a much better camera overall, but obviously does not have the dual camera set-up. The only complaint I have of this camera is the protective lenses tend to collect dust quickly and may produce reflections in your shot so you'll need to be aware of the sun and how that might affect your shots. Using the app allows you to create panning videos by setting keyframes to automate your videos but can be a little time consuming. That being said, if you already have a workflow using Quik because you have other GoPro cameras, the MAX is no different and will work seamlessly using that simple app. An additional benefit is if you have the GoPro subscription, this camera is covered (last I checked) by their replacement policy which means you can use it without fear of damaging it with an active subscription so this alone was well worth selecting this camera over the Insta360 (understanding the Insta360 is both newer and takes a much more modern approach). I love this thing for specific types of activities or for specific types of creative shots. If you're more of grabbing shots

Purchased this on sale at Best Buy for snowboading trips with my sons since my GoPro Fusion stopped working after just two seasons yet it had exceeded the warranty period. Overall it performed well, and like most reviewers mentioned, the Max's battery life left more to be desired. I also learn the lens could have moisture build up that ruins the takes, so the cameraman needs to keep wiping them under some conditions. But the camera held up even after a few spills without any protective case.

I use this camera daily, getting into content and It’s great. Its hard to mis a shot with the 360 degrees. What you have to look out for is the clipping on either side of the 360 video or picture since there arent cameras on the side, it can come out distorted. The built in mount on the bottom works with a bunch of equipment ive invested in. Overall great action camera.

Completely changed my sowboarding videos to look much more professional. Adds a whole new perspective that you can't gety from any other camera. It also works very well with the GoPro Quick app wich makes it very easy to edit and save videos without the need for a computer.

Great camera so far. I haven’t crashed with it yet to see how durable it is and hopefully I keep it that way. I use it for mountain biking. Image is very clear and stable even over the roughest terrain. Love to voice control system.

Very easy to learn and high quality. Also has an app to download that can help, go through and learn.

The best purchase I’ve ever made, I recommend 100% this product, the price is great and the quality is the best

im very satisfied with my new 360 GoPro camera, it has excellent quality all around and very easy to use

Great product with an overwhelming number of options and add ons to get the right shot you’re looking to capture. 360 view is a little mind blowing and it’s funny to see what it actually captures. The software is slick, both on desktop version and iOS. Pics were captured from the device from a recent trip and I was not disappointed.

Great camera size. Easy to use . Nice quality image

The camera is amazing for outdoor activities I just recommend it for it, but unfortunately underwater is terrible, the image is blurry. For me that bought it for snorkeling I’ve been very disappointed with GoPro.

My son loves the GoPro. He uses it constantly at biking events and shares his pics on social media. Action pics are phenomenal!

Is wonderful, I love it Is all that I was looking

Took it to metallica concert worked greta other than the life of the battery bug i was prepared and purchased another for back up

I love this 360 camera. I don't just use it for action either; I use it for everyday situations. It's great! Always takes great video and pictures. This is my 2nd one.

Love this GoPro. The video we took under water came our clear a d the photos are amazing.

10/10 would buy again, compact, easy to use, way better quality

Not in excellent condition, no battery, clear visible signs of repair on one lens. BUT... it works and battery thur Amazon are cheap and reliable. And im happy with that. Its a funtional good working 360MAX.

Best GoPro unit out ! I do drag racing and this thing captures everything! Can’t wait to see what’s next with GoPro