Customer Ratings & Reviews
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Top Mentions
- Rated 5 out of 5 stars
Almost Perfect
JoanN Posted
I’m giving 5 stars for the dehumidifier in quiet performance, price, and customer service. The continuous drainage hose was flimsy, and less than 4 feet. It is the only length that the manufacturer provides. However, the outlet and drain in my home were 12 feet apart. Fortunately, Amazon sells a 12 foot, compatible rubber drain hose for $20.00 with overnight free shipping.
I would recommend this to a friend - Rated 5 out of 5 stars
Sturdy little workhorse
CateM Posted
This is our third humidifier we’ve purchased over the years. It collects water fast, the control panel is easy to use. Haven’t had to clean filter yet. Bucket feels a little cheap. Moderate noise. We have a relatively small basement and I would not get anything smaller than the 70. I’ll give it 5 stars until I run into problems.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Honeywell top-of-the-line
satisfiedRaymondD Posted
Outstanding product well built quiet operation. This is my second do you make a fire and it is great thank you.
I would recommend this to a friend - Rated 5 out of 5 stars
Decreased our humidity from 80 to 35
oobianom Posted
Bought it this summer when the humidity was off the roof in our basement. Honestly, its been a life saver. But keep in mind that the best utility of it is to connect it to a pump that automatically takes out all the water which can accumulate fast
I would recommend this to a friend - Rated 3 out of 5 stars
E3 error code After 2 years of use.
Ryan Posted
After 2 years of using this Honeywell Dehumidifier maximum use of 8 hours a day it suddenly show the E3 error code and then after few minutes it shutdown. Hope that Geek Squad 4 year warranty that i purchased will help me with the repair.
No, I would not recommend this to a friend - Rated 1 out of 5 stars
E3 error code total junk.
mike22ss4 Posted
Bought this after seeing it get high ratings in Consumer Reports and here but keep getting the E3 error. Returned.
No, I would not recommend this to a friendBrand response from JMATEK
Posted
We are sorry for the inconvenience caused to you. Honeywell Dehumidifiers are covered by a 5- year limited warranty, which means you could be eligible for a return/exchange if the unit is found to be manufactured defective and was purchased new. Please call us at 1-800-474-2147, Monday - Friday 8:30 AM - 5:30 PM (EST), or send us an email at usinfo@jmatek dot com with the reference code number BBA0810. We look forward to hear from you for any future purchase decisions. Thank You ! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Very good warranty, very effective dehumidifier
Goat1 Posted
So far, this has been a great purchase. The issue with current dehumidifiers is that you need reviews 1 or 2 years out. Our last dehumidifier "died" just after the 1 year warranty expired. This dehumidifier has a 5 year warranty for sealed components. Quiet, very effective, stylist (although we have in in our unfinished basement, it's nice to have a good looking device), easy to operate and the cost was much less than the dehumidifier that only lasted roughly 1 year.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Our units make use of dual motor technology, making them quieter than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Highly rated and delivers on those ratings
Greattv Posted
Purchased the Honeywell-Energy Star 50-Pint Dehumidifier to replace a competing unit that the wife thought was too loud and ran continually. This unit is much quieter and gets the humidity to the selected level range. It then shuts down until humidity levels rise above selected levels. I have the unit set up with the continual drain tube option. So maintaining it is as easy as cleaning the removable filter. Extremely happy with this unit as it is quieter performs as represented and has a longer warranty than other units. It is not inexpensive but I would recommend this unit.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort.com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Do NOT buy an Insignia dehumidifier!
Jyake Posted
Only on day 2 of having this dehumidifier, but I can state that it clears moisture out of my basement very well and is very quiet. After having two Best Buy branded Insignia dehumidifiers in the last 3 years, I am very happy with the Honeywell thus far. Keep in mind the Insignia dehumidifier is half the price of the Honeywell, but the Honeywell also has a 5 year warranty, where-as the Insignia has a 1yr warranty.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Excellent Dehumidifier
Bluebird Posted
I bought it for my basement. I’ve bought many different brands and by far this is the very best one. Easy to set up, useful features and great capacity. I found it to be rather quiet compared to my experience with many other brands. Look no further this is the best.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Our units make use of dual motor technology, making them quieter than most others in the market. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Dry basement
JUNK Posted
Five (5) minutes to set up. Registered on line.... My basement is now at 39-40 % humidity level. That's great. It's very quite at the low setting. Easy to move around....But, Four (4) stars only because the electric cord ( 5ft.) should be longer. Had to buy a heavy duty extension.
I would recommend this to a friend - Rated 4 out of 5 stars
Effective dehumidifier for a large space
WayneL Posted
This humidifier was easy to set up and has been working flawlessly in our basement for about a month. Though it's rated at only 50 pints, it seems to be the same capacity as our older 70-pint dehumidifiers (apparently because of a new rating system). At any rate, it's keeping the humidity at the selected levels and is fairly quiet. I'm giving it four stars for now - there's no way of knowing how long it will last.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Our customer support team will be delighted to know how the unit continues to perform for you. Please do keep us upated. You could get in touch with us at [email protected] for any concerns or assistance required. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Awesome dehumidifier
MandyL Posted
We have only had this dehumidifier for a few weeks but so far, I must say that it is the best one that we have had to date! This unit is very effective in drawing humidity out of the air in our musty cellar. We have to won’t order 3X/Day! The musty smell is gone on our cellar! Also, this unit is very quiet! Everything that you could want or need in a dehumidifier!
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Nice
Gatordan Posted
Easy to install quiet and does well with removing humidity.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review ! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Please feel free to write to us at [email protected] in case of any queries or concerns. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
High functioning unit
Honeywell Posted
I bought two of the units for my home, one spring 2nd summer of 2022. They run non-stop and it's amazing the water they draw out of the air. The dampness has been greatly reduced. Single draw-back is they run a bit loud.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Like any other electrical device, this unit will create some sound when operaying due to the powerful machine removing moisture from the air. This is normal sound. Please do get in touch with our customer support team for any concern or assistance required, and we will be happy to help you. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Efficient Dehumidifier
Gusty Posted
Since purchasing my Honeywell-Energy Star 50 pint dehumidifier several weeks ago, it has kept the humidity level at a comfortable 35 degrees in my basement. It is efficient and quiet running so it doesn't disturb conversation or tv viewing. I would recommend this unit to anyone needing a dehumidifier.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
A product that actually lives up to the hype!
Bonnie Posted
This was a phenomenal purchase. Price was reasonable and this product did the work of what previously required two dehumidifiers. I didn't think this would actually do what was promised so we started with one. I planned to purchase the second one but when I went to reorder it, they were sold out online and in the store. As promised, this dehumidifier actually did what it was promised to and we were pleasantly surprised.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review, Bonnie ! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. Please do write in to us at [email protected]. Our customer support team will be able to assist you with the unit's availability and purchase options. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Works well
Cubby Posted
Easy to set up. Removes a large amount of humidity fairly quickly. Had an issue with ice on the coil after about 3 days but after letting it melt off have not had the issue repeat.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. We are happy to hear you were able to resolve the issue. Please feel free to get in touch with our customer support team at [email protected]. We will be able to troubleshoot any of your concerns for you. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great product! Highly recommend
BigGriz Posted
This has significantly improved the humidity level in my basement and even reduced any musty smells we used to have. The unit is pretty quiet for what it is as well.
I would recommend this to a friendBrand response from JMATEK
Posted
Thank you for your review! We're happy to hear you're satisfied with the performance of our Honeywell Dehumidifier. If you haven’t already, remember to go to HoneywellAirComfort. com/product-registration to register your product and warranty with us. Thanks again! <img src="https://s3.amazonaws.com/stratos-logos/logos/JMATEK.png" alt="JMATEK" title="JMATEK" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Dehumidifier
Charles Posted
Happy so far in the short few months I have had this unit. Keeps basement dry. Running all the time. Older house.
I would recommend this to a friend