
Responsive and reliable performance: Surf, stream, and do so much more with a powerful Intel Core processor. Plus, extensive quality testing ensures that your laptop keeps going … and going. Sleek. Stylish. Portable. With a sleek and stylish design, this eye-catching laptop looks as good as it performs and is easy to take anywhere. Stay Connected and Entertained: Stay connected and entertained with a longlasting battery with HP Fast Charge. Store more of what you love with ample storage options.
A: It appears that they accidentally used a picture from a similar model that _does_ have an optical drive. The official HP spec sheet shows that it doesn't not include one, and none of the HP pictures for this model show one. I've documented the error so that Best Buy can correct it.
A: You will need to remove the S-Mode feature from the system before attempting to install any non Microsft apps. I have removed S-Mode from mine and have successfully installed multiple non Micosoft apps to include Chrome and Firefox. Be aware that this system only has a 250 GB NVME drive. So space is limited. There is no hardware internally that will allow you to upgrade with a standard or SSD harddrive. It cost me roughly $200 to upgrade the NVME to 1 TB and the NVME clone device to copy all the files over.
A: Hello, Dave. No, this HP laptop does not have a CD/DVD drive. You can use an external USB CD/DVD drive with this laptop.
A: Hello. Thanks for your question. Yes, this HP Laptop 17-by4013dx has 1 Ethernet port.
Q: Is the keyboard backlit? if so, can it be turned on and off?
A: The 17-by4013dx does not come with a backlit keyboard.
A: Hello, Richard. This HP laptop comes with Windows 11 in S Mode. That means you can only download apps from the Microsoft Store and use the Microsoft Edge browser. You can switch out of the S Mode. It is free and easy to do. Here are some instructions: https://bit.ly/3okv4Mj
Q: Does this PC come with any Microsoft programs loaded on it, such as Word, Excel, Publisher, etc.?
A: No, this laptop does not come with any Microsoft 365 programs, they are a separate purchase.
Q: I see that it is an i3 chip but what generation is it?
A: Hello. Thanks for your question. This HP laptop has the 11th generation Intel i3 processor.