Customer Ratings & Reviews

My venerable old color printer gave up the ghost suddenly one day and put me on the hunt for a new printer. I decided to upgrade to a laser printer for document longevity. I went to a major office supply store (30 miles away, but worth the trip) and asked for them to print a demo page from each of their laser printers. For models they didn't carry, I actually e-mailed the contact support for printers I was researching. Surprise! The manufacturers actually sent me test/demo pages (who says service is a dead art). In the end I went with color because, well, the world is a colorful place and so are the things I print. And finally we went with the HP M477fdw because it had the best feature set, great color output on the test pages, and I had just dropped in price to my "I'm willing to pay this..." range. EXCELLENT CHOICE! Easy to set up. Wireless config was extremely easy, although it requires 2.4GHz and doesn't support 5GHz (I had my 802.11n/ac router set for only 5Ghz "just because" and had to re-enable the 2.4Ghz net as well so I could use the printer). Wired ethernet was extremely simple, but who wants another wire to connect when the wireless is so great. Compatibility with Windows 7,8,10 is good with no hiccups. Compatibility with OS X 10.6, 10.9, and 10.10 is also good with no hiccups. iOS 8,9 work great as do Android 4 (Jellybean) through 4 (Lollipop). (Yeah, I have a "few" computers and devices - but then, I test and support a lot of stuff). The M477 is fast, quiet, and doesn't eat a lot of power most of the time because it enters a low power (according to my kill-a-watt box) mode when not printing. Prints are excellent, but a bit darker than your screen (the difference of RGB on the screen vs CMYK of the printer is noticeable). You can adjust for this by de-selecting HP Colorsmart when you print and specify an alternate (sRGB) or define your own color profile so the printer more closely matches your screen. But even if you don't the output is still outstanding. Scans to USB are useful, scan to e-mail is good if you keep the resolution to 300 dpi, otherwise the mail file is too large to send through many mail servers. Copies work great and are very quick. Yes the ADF scans and copies are limited to 300 dpi, while you can get 600dpi (optical) from the flatbed. This seems to be because of the fact that the ADF scans both sides of the document at the same side - halving the dpi (300dpi per side) to accommodate processor and/or memory capabilities in the printer. It is what it is, and it is adequate for all the "normal" tasks that use an ADF. OK, I really do love the printer and it works as advertised, and I'd recommend it to anyone looking for a great, decent priced color laser printer. BUT there is one annoying little glitch in its design that I didn't foresee. While it isn't a deal breaker, and I would have still bought the printer happily even knowing about the glitch, you'd think HP designers would have caught this one. The problem is the touchscreen. Actually it's just the location of the touchscreen. The touchscreen is just about 1 inch too far to the right on the printer. When copying from books or bound material the screen mount prevents you from putting the book up to the top edge of the flatbed platen. So, what you have to do is flatten the touchscreen pivot to as flat as it goes and drape the book/bound material over the touchscreen. Since even when the screen is "flat" it's higher than the flatbed platen, you end up having to bend up the book binding to go over it, which makes it just that more difficult to get the page you want properly registered for a good scan. (See the attached image) Still, a GREAT printer, better output than the competition I researched, easy to use with a variety of computers and devices. Now if it lasts it will be the "perfect" home/home-office printer.

I chose to stay with Hp Laser-Jet all in one printers after years of owning an older M1522nf model which proved to be reliable and dependable. I am happy I did as this M477fdw model was super easy to set up, just opened the box, turned it on, and ready to go..even downloaded printer app to my smart phone which allows me to print wirelessly and remotely. Super easy to use and as a realtor the repetitive use for multi document printing, scanning, etc has been a lifesaver. I was originally concerned that printing ink cartridge replacement was pricey, but found replacement ink super cheap online from 3rd party. All in all great product, looking forward to another 5yrs of use.

I purchased this as a replacement to a Xerox Phaser 6180 Laser Printer that I have had for over 10 years. While it was a great printer, this All-In-One is outstanding. I can tell from the printing, scanning and faxing that the technology of this type of product has greatly improved over my old Xerox - fast, quiet, and the toner cartridges are less expensive too!

This is a replacement to my old HP Officejet Pro 8500 which was also very good, but do have to replaced its ink very often due to drying of ink of the cartridges and its printhead when not in use for a week or so. This HP Laserjet Pro MFP M477fdw Wireless Color All-In-One Printer - White, is the best. It is fast, print-color is comparable or excellent to any ink printers if you properly tweak the settings, could automatically do back-to-back printing/copying, reliable FAX functions, and also reliable for scanning use. The only thing noted is that NO CALLER ID (nothing on the Settings Menu to activate it either). So far, it is working fine, but hopefully, they don't use those brittle plastic parts which were noted on previous printer models. One Con comment is, it is expensive (the printer itself) along with its toner cartridges which are also expensive.

Although printer out of warranty I still have 80% on my magenta toner cartridge. It prints magenta dashes 7/8 inch apart all the way down the page. from researching online looks like the defect of magenta cartridge but HP will not help since printer out of warranty even though it is a cartridge issue and I have a total of 423 pages printed with this printer, does not get used much. I specifically paid more and got a laser printer so I would not have issues with drying Inc. so much for that idea now I'm wondering if it would even pay to purchase the more expensive original HP toner cartridges.

I replaced an earlier HP color LaserJet. This printer operates much more quietly. It also responds quicker. The print quality is about the same. This unit has two sided scanning which my former unit did not, however my previous unit had a additional paper trey which I miss. The printer was easy to set up, but I had some small issues getting the fax to work correctly.

This is an excellent printer that prints very high-quality documents and photos. PROs: Creates beautiful fliers and documents - I'd say professional quality. The touch screen is nice and easy to use, the scanner is fast and does double-sided scanning quickly (saves as jpeg or PDF), easy set-up, and printing in color or b&w is super fast. It's also been very reliable. We've used this in a small business setting for almost 3 years and have had no issues. CONs: The one major downside for this printer is that duplex printing (double-sided printing) is not automatic (it's manual) and is a MAJOR pain in the butt (although it can be done and is not very difficult once you get it down.) I duplex print a lot and really hate taking the paper out to flip it around, and put it back in the printer... and half the time I screw it up and have to reprint 100 pages. If automatic duplex printing is important to you, there are two other printers you should consider (they are boththe same printer with one small feature difference: 1. the 477fdw is the exact same printer but has auto-duplex printing. 2. The 477fdn has auto-duplex printing but is not a stand-alone wireless printer. (I easily set this up on my wireless network and print wirelessly from all my devices, and I'm not a techie by any means... just followed the on-screen prompts during set-up. You do need to have a wireless network for that to work).

This printer is very good! The only reason I did not do 5 out 5 stars is because the paper loader (slider tray) does feel a little cheap. As far as the color quality and the copies it makes - AMAZING! Very happy with it! It prints better than my work printer! Can be networked, we also were able to set up the scanner feature. So for instance, if you don't want to file your bills or important documents you can just scan them in and they go directly to a file on your computer. So EASY! It did take a little bit to set that up -but once it is set - you are good to go! Also the printer comes with some ink - all ready to go! I did 1500 prints before we decided to purchase a back up black cartridge. I did get the black cartridge at 150 bucks but I think it said about 6000 copies! So I would highly recommend this printer! Would buy again! :) Love!

fast, easy setup, great prints, I like the airprint, fax and scanner

HP is the best printer. Easy installation. Touch screen is large and easy to understand. Excellent color. Wireless. Prints 2-sided documents, scan documents and my phone sends documents to the printer with ease. I would only buy a HP printer.

Purchased this printer for home/graduate school. Prints fast and in good quality. Replacement toner is costly, but that's with any laser printer. Great size too funny for the home; not too big.

After reviewing all the options for an all-in-one printer for my home office, I decided that this particular printer had just the right combination of features, size & technology (laser, not inkjet). Our previous printer was an inkjet & it was always out of ink costing a fortune to keep ready to print. I would note that there are 3 versions of this LaserJet Pro MFP m477, this one being the fdw, & this version is the most feature-rich of the three, so be aware of which one you are looking at. We operate the printer over wifi & it seems to be solid & reliable in staying connected to the network as opposed to our previous printer which needed to be reconnected frequently. Prints are tack sharp & fast with very short warm-up period. There is a higher capacity paper tray if needed, though we do not have it to evaluate. HP e-Print works great (unless the document is password protected then HP's servers cannot open the file to send the print.) It is convenient to send a print job remotely from my phone or tablet & then just grab it when I get home. ePrint also allows anyone to print something on our printer even without driver software just by sending an email to our printer. Replacement toner costs using aftermarket toner seem acceptable while HP toners are absurdly high priced (sorry HP, but your consumable prices are outrageous.) So far, I am happy with this all-in-one and so is my wife (the most important thing!).

The two side printing is fast and this printer can scan double-sided documents in a single pass. It allows direct connections to mobile devices without being connected to a network. We have 4 computers and 4 cell phones all printing to this printer with no problems. It supports platforms such as Google Cloud Print and HP ePrint.

this is the second one of these that we bought and have loved both. Took the first one of a offsite office and still running strong....

My small business demands exceptional print quality. After a year of driving to the local print shop for a variety of printouts, I finally calculated an ROI and determined this model would pay for itself in under 3 months. It is quick, reliable and wireless. I chose this model over the other M477 model because of the ADF and ability to auto print on both sides of the paper without manual intervention.

Best color printer yet. Can print on both sides directly through driver, can scan both sides through scanning app. Scan and print from windows and Mac. Can print from apple iPhone or iPad. Mine is connected via wifi and wired ethernet at the same time. Pay attention to model number. Some HP models don't actually support duplex printing, scanning or both in color.

This printer seems to work flawlessly! It was very easy to setup and runs very well. However, there is one issue that is a bit annoying: I've connected it to my phone line for FAXing purposes but, each time I pick up the phone to make or receive a call the printer wakes up (as you would expect) but, it's just a bit loud (as if it were about to print something). Otherwise, the printer is excellent and I would definitely recommend it to anyone looking for a home (or office) printer. Other reviews I've seen online complain that it is a bit expensive to run but, I haven't owned it long enough yet to comment in that regard. Printed copy is excellent and so is the speed. I'm very glad I made the purchase especially in light of the fact that every printer I looked at had its share of negatives.

This is very reliable and the print quality is wonderful. I print and print and my toner barley declines.

This machine is definitely a great buy. Its easy to set up, fast and reliable. The print quality is great. I would definitely recommend this machine. In fact my husband has one in his office and i find it gives good service, hence my decision to get one for my office.

The printer is space efficient and very easy to install.