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Pepster Posted
Sure, here's a draft for an email: --- Subject: Concerns About Cart Assembly and Durability Dear [Manufacturer/Customer Service], I recently purchased one of your toy carts and wanted to share some feedback about the assembly process and the product's durability. The instructions provided were somewhat out of order, which made the assembly process more challenging than expected. Additionally, some of the pieces were difficult to fit together, causing further frustration. I also noticed that the tires on the back of the cart are made of plastic, while the front ones have a thin layer of rubber. This difference in materials raises concerns about the overall durability of the toy, especially the back tires. Lastly the box came damaged and the front had some damage on it.
This review is from Hyper - Drifting Go Kart Electric Ride On w/ 9 MPH Max Speed - Red
Posted
Hi, thank you for the review and feedback I will pass on your comments to our team. Have you contacted our customer services team regarding the damage? If not please reach out to them for assistance. Many thanks, Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Allen Posted
Easy to assemble with easy to read instructions including pictures. The one thing I didn’t like was that all tools weren’t included for assembly. It mentions that you will need a screwdriver that wasn’t included. The fist step of instruction also requires 10mm wrench. I had both of these on hand. I also purchased the hyper kids electric dirt bike and that product came with a screw driver and 10mm wrench so it seemed odd that the drift kart did not. Otherwise once I got it assembled and charged for recommended 12 hrs it was ready to race! The speed and power is perfect! Since the tires are a hard plastic to allow for drifting I could see it being hard to control with any more power. But the drifting is awesome. The kids were a little hesitant at first to let it slide but it didn’t take long to get comfortable. The battery lasted a little over an hour on a 12 hour charge out of the box. It does say it requires a full 24 hours to be fully charged but only recommended 12 before use. Overall the kids loved it and would have been on it all day if they could have. Kid rating 7.5/10 only because they ran out of battery charge 9.5 overall
This review is from Hyper - Drifting Go Kart Electric Ride On w/ 9 MPH Max Speed - Red
Posted
Hi Allen, Thank you so much for the 5 star review and feedback on the Hyper Electric Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
PhouV Posted
We purchased the Hyper Drifting Go-Kart for our son, and he absolutely loves it! The speed is perfect for kids—fast enough to be exciting, but still safe for backyard rides. He especially enjoys the drifting feature; it keeps him entertained for hours. Assembly was straightforward, and it runs smoothly on our driveway and sidewalks. The only reason I’m giving 4 stars instead of 5 is that some of the plastic parts feel a little fragile, so I make sure to check and tighten bolts regularly. Overall, it’s a fun, high-energy ride-on that brings a lot of joy. Highly recommend for kids who love adventure and outdoor play!
Posted
Hi, Thank you so much for the 5 star review and feedback on the Hyper Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
RachelS Posted
We bought a red and green Go Kart for our boys (10 and 4) this year for Christmas. We are so surprised with the stability and handlings of these builds. It was super easy to put together which we were also very pleased about (given that we were putting them together on Christmas eve). Our boys were stoked and has loved every minute of using them! Even though they are rated for ages 8 to 14 our 4-year-old is able to ride it with no problems. The seat belts give us a little extra piece of mind when it comes to safety. We also purchased helmets and gloves to match which really completed the package.
Posted
Hi Rachel, Thank you so much for the 5 star review and feedback on the Hyper Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
AmninderS Posted
I have an issue with tires,it broke down within fews days ,really big disappointment, want you guys help me out with this problem I need refund for this item, didn’t pay this much for this kind of material
Posted
Hi, really sorry to hear that you are having a problem with the Hyper Drifting Go Kart. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Mustard Posted
Very easy to put together except the screw for the steering wheel beside that everything else was easy. My kids love them, we have fun on them ourselves even with me weighing 220 it will still drift which was pretty shocking
Posted
Hi, Thank you so much for the 5 star review and feedback on the Hyper Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
dzabrock Posted
This drifting go kart is AWESOME! It goes fast, is easy to control / use, and so fun! I know this is for kids - but my husband and myself (who very much aren't children) have been taking it for rides around the block because it is so fun! Would recommend! The drifting is sweet!
Posted
Hi, Thank you so much for the 5 star review and feedback on the Hyper Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
VictoriaC Posted
The chassis broke within the first month of purchase, and Best Buy refuses to provide service. Very disappointed—waste of money and terrible support.
Posted
Hi Victoria, really sorry to hear that you are having a problem with the Hyper Go Kart. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Loren Posted
Really affordable and good working go kart fit for children!! I recommend it to anyone looking for a fun kart!
Posted
Hi Loren, Thank you so much for the 5 star review and feedback on the Hyper Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
JestonS Posted
Cool fun toy.. My 6yr daughter loves this car, easy to drive also assemble. Only negative thing I can say is the tire wear out fast an easily, AUG purchased OCT replacing tires
This review is from Hyper - Drifting Go Kart Electric Ride On w/ 9 MPH Max Speed - Pink
Posted
Hi, thank you for the review and feedback on the Hyper Go Kart. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
LuisC Posted
I don't regret buying it for my daughter, she has fun and even my son does too, 1000% recommend
This review is from Hyper - Drifting Go Kart Electric Ride On w/ 9 MPH Max Speed - Pink
Posted
Hi Luis, Thank you so much for the 5 star review and feedback on the Hyper Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
BrandonB Posted
Awesome gift hyper toy I makes hobby grade toys for the battery powered ride t on field
This review is from Hyper - Drifting Go Kart Electric Ride On w/ 9 MPH Max Speed - Pink
Posted
Hi Brandon, Thank you so much for the 5 star review and feedback on the Hyper Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Alex Posted
Bought for my nephew’s birthday and it was a big hit! Assembly took less than an hour and then my nephew was drifting away!
This review is from Hyper - Drifting Go Kart Electric Ride On w/ 9 MPH Max Speed - Red
Posted
Hi Alex, Thank you so much for the 5 star review and feedback on the Hyper Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Jackie Posted
I was in the market of looking for small electric cars for my son, as he loves going for car rides. This is perfect because it’s something he can drive himself and it’s safe. The speed settings are good as well, as you can change between a lower speed and faster speed if needed. Putting it together was a breeze as well.
This review is from Hyper - Drifting Go Kart Electric Ride On w/ 9 MPH Max Speed - Red
Posted
Hi Jackie, Thank you so much for the 5 star review and feedback on the Hyper Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
SJSJ Posted
Broke the first ride and tire are shot as well, would not recommend
Posted
Hi, really sorry to hear that you are having a problem with the Hyper Go Kart. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
AshleyS Posted
Easy to assemble took about 40 min. I did just look up a video on YouTube because I’m better hands on. My 6 year old loves this stays charged for about 30 minutes the drifting is awesome he’s obsessed money will spent!
Posted
Hi Ashley, Thank you so much for the 5 star review and feedback on the Hyper Go Kart. If you need anything in the future do not hesitate to contact us. Many thanks Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
AntwuanetteR Posted
My grandkids really loved these go karts. I ordered 4 and they lasted a few months... the pedal on 1 was damaged in shipping, but we got it to work, the wheel on 1 wouldn't get any traction so it ran slower than the others and had no trouble with the other 2.
This review is from Hyper - Drifting Go Kart Electric Ride On w/ 9 MPH Max Speed - Red
Hodges Posted
For the price, it's good. The kart has dual motors... each motor powers a wheel on each side. One of the wires melted against the board. I've had to re tin and rewire the motor to the board. It's not really a huge issue or repair, would if just rather not have had to deal with that. Also, the charge doesn't seem to last very long. It seems to depend on rider weight, speed, and settings. This might seem obvious. but explaining it to the kids kinda sucks.
Posted
Hi Hodges, thank you for the review and feedback on the Hyper Go Kart. I will pass on your comments to our team and if you need anything in the future please do not hesitate to contact us. Many thanks, Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
MelLu Posted
Poor quality. At first it seemed fine. When my granddaughter used it for a few days it broke. Did not last long. Started making noise. The major parts all plastic. Luckily I was able to return with the return policy. Nice looking kart but quality not the best.
Posted
Hi MelLu! Thank you for your review, and we are sorry to hear that you have not been satisfied with your Drift Kart! Our Hyper Support Team would love to help you further, and simply ask that you send us an email at [email protected]. When doing so, please provide as much detail as possible regarding any issues you have experienced with the Drift Kart, and we look forward to hearing from you soon! <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
Parttimegamer Posted
Lets start with this was the Christmas gift for my daughter and ordered at the beginning of December. My order started by being delayed and then once it arrived, finding out they sent a green go kart and not pink. Contact customer service and they did a good job trying to help but the pink go kart was now out of stock and my option was keep it, wait to see if the pink comes back in stock, or return it. By the time the pink was back in stock there was no time to do the return and have the new one in time for Christmas. So my daughter got a green go kart.... Assembling is straight forward but almost none of the screw holes line up correctly. Also to access the battery/motor compartment, you will need to remove the seat, I can see these plastic screw holes for the seat stripping out eventually if you need disconnect the plug for fall storage. I had also reached out to Hyper customer support via email on Dec 21st to see about getting the plastic panels in pink and have yet to get any response from them so good luck if you ever have issues with it.
This review is from Hyper - Drifting Go Kart Electric Ride On w/ 9 MPH Max Speed - Pink
Posted
Hi, really sorry to hear that you are having a problem with the Hyper Go Kart. Please call our customer services team on 1-866-204-9737 Mon – Fri, 8:30AM – 6:30PM EST or use the live chat facility on our website so that they can assist you. Many thanks, Diane <img src="https://s3.amazonaws.com/stratos-logos/logos/HyperBikes.jpeg" alt="HyperBikes" title="HyperBikes" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />