Customer Ratings & Reviews

The Play Gaming Wireless Headset” from JLAB is an interesting if contradictory set of headphones. They are not terribly big. In fact, these may be the smallest over the ears headphones I have owned in a good long while. They advertise themselves as being wireless, but they are only wireless when you can pair them with a Bluetooth device. If you intend to use them with a gaming console such as the Nintendo Switch, Xbox One, or PS4, you will need to use the included auxiliary cable i.e. a wire. The headphones are only wireless when you pair them with a phone, a tablet, or a Bluetooth enabled PC. But the Bluetooth 5 works well. and produces the best audio in my opinion. JLAB markets the headphones as wireless gaming headphones, but they’re really more of a “do everything” set of headphones. The wireless audio quality is particularly good, and as a “do everything” set of headphones, they check all the boxes. I feel like I have to preface every discussion about this headset with "but for the price". I have better gaming headphones. I have better music headphones. They may not be the best at any one thing, but "for the price" I don’t have headphones that do everything as easily or as conveniently as these headphones do. At this price point, these headphones are easy to recommend. The sound is good. The functionality is good. And if they break down the line, it won't cost a fortune to replace them. Audio Quality: The driver / speaker size for these headphones isn’t terribly big. Many gaming headsets come with a 50mm driver. I believe the Play Wireless headset utilizes a 40MM driver. The diameter of each speaker is about 2.5 inches. As a result, the audio quality when I hook these headphones up to my Xbox or Nintendo switch isn’t the greatest. If you're an audiophile, I can't say these headphones sound the best. Sounds are a bit muffled and the details aren’t as rich as I would like. But the audio quality improves quite a bit when paired with a Bluetooth device. I never noticed wireless distortion or static. I didn't notice a delay when gaming or watching Netflix. The Bluetooth 5 connectivity works quite well. You have two equalizer settings to choose from in Bluetooth mode: gaming and music. There are not any advanced surround modes or other mixing options. The retractable boom mic works well. In my experience, individuals on the other end of the line said I sounded clear. In phone calls and online game sessions, I had no problems being heard. Wireless Performance: Battery life has been good. JLAB advertises a 22-hour+ battery life on the box. In my experience, I could use these headphones for 6 to 8 hours and only have used around 25 to 30 percent of the battery. That’s pretty good for wireless headphones and makes these headphones great for travel, work from home, or long online gaming sessions. Wireless pairing took me a second or two to figure out. The pairing button is the power button. If you want to pair these headphones, you must make sure that the headphones are off before beginning to pair. If you try to pair them while the headphones are on, the headphones will just turn off. So, with the headphones off, you hold down the power / pairing button for 8 seconds until the power light flashes between blue and red. At that point, your headphones are ready to pair. Functionality: Because of the limited space on each speaker, JLAB has many of the buttons serving multiple functions. For example, the power button is also the pause button, the hang-up button, and the pairing button. Getting these buttons to work as intended means that you have to know the difference between a press and a hold. If you hold down on the volume up button, you will tell the headphones you want to select the next audio track. If you want to turn the volume up, you must tap the volume controls. It’s not entirely intuitive, but it works and eventually I got used to it. The physical mute button on the earpiece is easy to use. Comfort: In my opinion, over the ear headphones are more comfortable than buds that fit in the ear. These headphones fit well enough and do a good job of muffling out outside sounds when in use. Probably because of their size, I never felt like the headphones got terribly hot. But I’d be lying if I said they were the most comfortable pair of headphones I had worn, either. The cushion around the speaker doesn't breathe particularly well. The headphones tend to rest on rather than sealing around the ear. I can't say my ears ever got that hot, but I never forgot that I was wearing a headset, either. Conclusion: The Play Gaming Wireless Headset is an interesting pair of headphones. As a strictly gaming headset, there are better options. As strictly music headphones, there are better options. But as an everyday headset that works with gaming consoles and Bluetooth enabled phones, tablets, and computers, these headphones are quite good. Their size and portability make them a good set of travel headphones. The retractable mic and excellent battery life make them good headphones for the individual working and telecommuting from home. I wish the audio quality and comfort was a bit better. But if you’re looking for all-in-one wireless headphones on a budget, I find these headphones easy to recommend. 4/5

JLab Play wired stereo headset Here we have the JLab Play Wireless Gaming Headset, boasting an incredible 22-hours of battery life, decent enough sound quality, and incredibly lightweight, preventing the ear sweat many similar headsets succumb to. The battery life is likely accomplished by the sheer efficiency of the cans, requiring far less energy to reproduce bass frequencies that larger 50-mm drivers require. For gaming, which is the target audience, it’s hard to knock this JLab set. They offer 60 ms response time to greatly minimize lag. Opponents and campaign teammates could hear my clearly over the boom mic. Fortunately an AUX cable is provided in the box to connect to PS4 DualShock controller. It proved a rather enjoyable experience. Beyond my expectations. Initial impressions : My nit picks center largely around the cheap feeling upon unboxing. I thought for a second I received the JLab ear buds instead, not this small-med sized over the ear headset. Plastic buttons have a bit of give to them, and the baby blue / black color scheme seemed toyish in my humble opinion. I really didn’t expect to like these things, so light they can’t be any good right? I honestly figured I’d let the kids use them on their bedroom gaming console, expecting them to be destroyed in a short timeframe. The more I used these, even testing music on iPad (after setting EQ to music by holding both +/- volume buttons for 2 seconds to switch) the more these grew on me. I tested the integrated pull out Boom Microphone by placing and receiving iPhone phone calls with a simple tap on the power button, or double-tap to activate Siri to adjust audio volume. My wife said she couldn’t tell I wasn’t speaking into iPhone. Looked at it to verify, nope, all JLab. CONTROLS ——————- Power Button *hold 8 seconds - activate Bluetooth pairing * hold 2 seconds - On / Off *tap once - pause, play, answer, hang up calls *hold 1 second - reject calls *press twice - activate Siri (or “OK Google”) Volume + and - multipurpose rocker switch *tap once - volume up / down *press hold 2 seconds - track advance / rewind *hold both for 2 seconds - EQ alternate between Game (1 beep) and Music (2 beeps) Right ear cup Microphone mute button PROS ——— + 22-hour battery, great for extended FortNite sessions + works with PS4, Xbox, PC, iPad, iPhone, Mac + super light weight and surprisingly comfortable + 2- band EQ, weighted for gaming vs music, really works + voiced towards treble end of the audio spectrum + AUX cable included, with built-in volume control CONS ———— -build quality slightly suspect, feels like generic overseas Alibaba set -seems flimsy compared to a dozen plus headphones I’ve tested -retractable mic is too short to read bigger heads -ear cups also too small for pumpkin noggins like mine -baby blue / black color scheme seems a tad toyish -full MSRP price could be a deterrent for target audience CONCLUSION ———————— It’s rather unfair for me to bring high pro-level audio expectations into this review, and then complain about mediocre sound quality, particularly compared to far pricier musically-focused and studio quality cans. This product is not intended as such. It’s focused on gaming, plain and simple, and that it does really, really well. Recommend

Our grandson uses this and he loves it!! It works as it should !!

I was a little skeptical of this headset when taking it out of the box, but I was pleasantly surprised overall. Although the build quality of the earcups feels a bit on the "cheaper" side, the sound quality is decent. Bass isn't head pounding, but its good enough for most audio. The experience varies by device though. My nintendo switch sounds pretty low when connected with the included auxiliary cable. When the headset is paired to my iPhone or MacBook with bluetooth they get louder. When gaming, the sound quality is fine for casual gaming. I wouldn't depend on it if you want it for competitive gaming. The retractable microphone is a nice touch and is hardly noticeable when pushed into the stow position. Microphone works pretty good, my friends said i came through nice and clear when connected to party chat on my playstation 4. The headband feels sturdy and strong enough to survive a minor beating. Although comfortable my only complaint is that the ear cups are small. If you prefer headsets that completely cover your whole ear then I would not recommend these to you. I think this headset would be great for a family with children who would like a headset they can use for music listening and some casual gaming and or chatting with friends online / face timing.

For a headset that doesn't have Dolby Surround, the audio directions are very pronounced. I will be honest when I first opened the package, I thought "this is too small to actually benefit my games", but I am glad to say that my first thought was wrong.  This tiny headset really packs a punch! The audio is rich, with clear and precise sounds, the bass is even good enough that explosions and music carry the depth you would expect from a larger headset.  For the price and portability, these little babies have not let me down! They are wireless, which means that they can sync up to any open Bluetooth devices, like your phone( Android, Apple, or other ), stereo, or computers (Windows,Apple, Chromebooks, and others). The only thing they can NOT sync up to wirelessly is video game consoles. I know, some of you are thinking, well how can this be? " they are made for gaming, and advertise wireless". Well, here is the kicker, any veteran video gamer will know that the last generation of video game consoles (ie., Playstation 4, Xbox One, and Nintendo Switch ) do use Bluetooth technology, but have locked out any type of third party devices from accessing it. Which means if you are gaming on a console and want actual wireless benefits, you have to use their brand of available devices, or you get a third party device that has its own USB transmitter/receiver that you would have to plug into an open USB port on your system. ( This is currently the only work around to using wireless 3rd party devices.)With all that said, this headset does not come with an USB adapter. Which is OK in my book, because most consoles only have 2 USB ports, and I am usually using both of them for charging controllers and utilizing external hard drives.Jlabs included a 3.5mm auxiliary cable in the box that will directly connect you to your console's controller. So you will have wireless freedom from the console itself, but a wired connection to your controller.  You are still free to move about the room, or wherever you want to, as long as you still have the controller with you. The aux cable has a built it volume control, which overrides the volume buttons on the earphone. However to mute yourself, you still need to use the big button on the outside of the earphone.  When using the Bluetooth feature, the battery can last up to 22 hours. After my first hour of use, the headset still said the battery was at 100 percent. If you do manage to deplete the battery, the headset does have a rapid charge feature. Ten minutes of charge will get you an hour of play.The volume and power buttons on the headset also double to answer calls, skip and pause music, however these button features are not available when using the aux cable, only in active bluetooth mode. Probably because connecting the aux cable turns off the battery features, and just utilizes the speaker and mic. Enabling you to be able to game or listen to music through the aux cable indefinitely.  The headset has 2 EQ presets "1" for gaming and "2" for music, however this option is only available in Bluetooth mode, otherwise the EQ is defaulted for gaming. When using the wireless feature for gaming the latency is 60ms, and has no latency through the wired connection. Latency is the delay between devices. Most wireless audio devices are somewhere around 100ms in latency. Even at 100ms, most people can not notice the delay, I mean we are talking about milliseconds here anyway, not actual seconds. In latency the smaller number is better, and the Jlabs Play is almost half of what most devices offer. (pretty impressive) The mic works well for calls, and in-game chat. While the mic can still pick up audio in it's stowed position, you really need to extend it for people to hear you well. The mute button is large enough to find in a hurry and easy to press. The button actually stays depressed in, when the mute is active, so it's easy to feel whether you have the mute on or off. There are only 2 things I can say this headset is lacking. The 1st is a charging block/plug, the device comes with a charging cable but not a power plug, so you will have to use your spare phone charging USB port. This does not bother me too much, because I have tons of spare chargers, and they all use the same 5 watt outputs, just like the USB ports on your computer. The only difference between USB chargers is the amperage. Chargers with higher amperes will charge devices faster. Second is there is no game vs chat slider or toggle. This feature is usually only available on more expensive models, so I wasn't really expecting it to be included at this price point. A game vs chat mixer/slider/toggle makes it possible to adjust the volume of the chat at a different level than the game (which helps out, if you have a buddy that either talks too quiet or screams too much) .However most consoles, systems and games, actually include this feature into their settings. So it's still possible to do it, just not directly on the headset. This little headset offers so much, it's silly to dwell on things it can't do, because of console manufacturers or higher expenses.  For the price and portability this headset is top notch. I have used a lot of other inexpensive headsets, and none of them offer the spatial awareness and sound impact that this headset does. Plus this offers a 2 year warranty!

So I was expecting a black/blue headset, but the one I received was black with grey console logos on the ear and head pads. It looks nice, so no complaint, just not what I expected. Opening up the box I found the headset, a wired cable if I wish to use it that way, and a charging micro USB cable. The unit must have had a charge as it didn't take very long to get to full power. Using my Moto G7 Play's bluetooth, the JLab Play was one of the easiest units I've had to connect. It just worked, no issues. That said, the headset is a little small, better yet, my head is too big. I have it fully open and it barely covers my ears. They are fully covered, but it feels like the tops are squished. Another click and I think it would feel better, more even across the whole ear. The retractable mic is on a flexible cable and really short. It doesn't even reach the corner of my mouth (maybe this is made for a child???) but it's there and works as it should. I used the MicTest app from the play store to record my voice and even with the mic next to my cheek (fully extended) it had no issue recording what I said clearly. Nice! I fired up Google Music and one of my MP3's on the phone and it sounds really good, especially for this price point. Side note: I just looked up the item to see it's MSRP and the one I received is a kid's unit. Maybe JLab's will see this review and send the correct one. Anyway, for a kid's unit it's pretty killer. The bass is there, not intense or so soft that you won't use them for music. Being a kid's unit must be why these have a high volume limiter (85db), if I remember correctly from reading the box or manual. So, I recommend them for kids and even teens. I probably look weird being a old dude, but they work and that's better than some more expensive ones I have that lack any bass, have too high treble and are only good for gaming or normal voice listening. I'd say I'm happy with them and wish I had the opportunity to try the adult size ones I thought I was getting.

My company recently switched to a softphone and with the increase in online meetings I wanted a set of affordable Bluetooth headphones that have all of the features of desk phone headset, especially the mute button. These are perfect for that. Physical mute button that you can tell the position of just by pressing, an extendable mic so you can get a better pickup position if you need it. They come with a cable that turns it into a wired headset incase you forgot to charge it and they fold down and have a hard sided travel case, making these great whether you are using them at a workstation or are on the go The headset is very light weight, causing no strain for extended wear. The ear pads are decent, not like the ultra soft pads you'd find on a high end Plantronics or Jabra, but they are comfortable enough for me for those long calls or meetings. Haven't had them very long but battery life has been good so far and I can leave them on standby most of the day without needing to charge up every night.

My grandsons love the headsets, gives them the best of both worlds, can be either wired or blue tooth. They both say the sound quality is great and like the retractable microphone. They are lightweight and fit their heads well. The headsets hold a charge very well (when they remember to plug them in to charge) and they are very happy with them. Purchased the warranty on both sets, one of their dogs ate one set of cables two days after they got them. Best Buy will replace them when their parents take the headsets in for warranty. Thanks, good value and very well built

Love the mute button on the head set. Love the color. Feels like high quality stuff. Wish it was bigger around my ears. I like the pull out mic but a little annoying to pull out cuz it's small

They are great! My 9 year old loves them. They are comfortable and have good sound. I really liked that they came with a carrying/storage case. The retractable microphone is a plus. Have gotten other headsets from this company and they are very durable. I recommend them.

Been looking for a wireless headset for my mobile gaming and i finally found one. Its comfortable, sound is great, battery life is superb and the charging time is sooo quick! I do recommend this to any mobile gamer out there!

Surprisingly good audio and easy to set up. Using it mostly for online classes but can see good use in other gamlng app. Sound quality is good and the headset is not to heavy.

This is the most misleading thing I’ve ever seen. These are labeled as WIRELESS-BLUETOOTH GAMING headsets which they are, and they’re also pitched as PlayStation & XBOX compatible which they also are(BUT ONLY COMPATIBLE VIA AN AUXILIARY CORD). They intentionally imply that these are Bluetooth compatible & wirelessly usable with gaming consoles and that’s in fact not the case at all. When you look for a WIRELESS/BLUETOOTH GAMING headset for either console, you’re looking for one that is WIRELESS & BLUETOOTH compatible with your GAMING CONSOLE, not one that requires a cord to actually game with because when a headsets Bluetooth abilities are only good for connecting to your phone(Just like every other Bluetooth device ever made can)Then it’s not really wireless at all, is it?! How can you label it a Wireless Gaming Headset when it REQUIRES AN AUX CORD TO ACTUALLY GAME WITH??!! BESTBUY SHOULD BE ASHAMED. You expect to have to read the fine print on some cheap knockoff apps & sites but not an establishment like this. Until you can properly detail your products, there’s no excuse for having misleading answers(like the one pictured) under items on your website. So Congratulations, you fooled me and ruined what I thought was going to be a great Christmas gift in the process. I’ll never shop with you again.

Boom mic seems a little short compared to image but seems to work fine, but the headphones don't work well with video conferencing - both times I've tried to use them for that the sound has cut out some minutes in for both me and the person I'm vidchatting with, on both Google Meets and Zoom, and then takes minutes to restore once I've turned off the headphones. Otherwise great for listening to music on, using my laptop or phone, which works out because I bought them for listening to music on my laptop while knitting so there's no cord in the way. And they're a little tight.

Good sound. Charge lasts long. The mic is super cool how it retracts! Noise cancelling is very good!

They are great headphones and have great quality. Beware these are ON EAR not OVER EAR. I couldn't wear them longer than 20 minutes without my ears hurting. Maybe its only my ears. The reason they hurt is because they are a bit small and go on your ear no over it and covers it. Beware but besides that issue, the headphones are pretty good.

I bought 2 pair of these for my kids so they could play online with each other and not drive me nuts with their nintendo switches. This headset does have some nice features. The button for talk/no talk on the side is big and easy to use, the retractable mic is really nice for when they don't need it, and the case fits everything nice and neat along with the extra wires. The reason I gave it a 3 star instead of more is the build quality. My daughter is gentle with everything she has and these broke with in 4 days of use. The left speaker just quit. Best Buy replaced no questions just had to have them shipped to the house because there were none in stock. A week later my sons pair quit and once again best buy replaced no questions. Now the right speaker on my sons is going in and out so its back to the store to see what they can do. I own several other head sets, turtle beach700 gen 2, Ncredables(radio shack), Bose quiet comfort II wireless ver, and after using these a few times with my kids I'd look around a bit more before buying these again.

I really like the sound quality and it was easy to install also there very comfortable I wish I would have purchased them earlier.

Looking for wireless headphones to help with my PUBG Mobile gameplay. After extensive looking around, I found this gem from all the other headphones. Connection and battery life are very good. They fit snug on the ears and the sound is dynamic, comparable to other wired headsets. From music to gaming to phone calls, I'm so glad to have these dynamic headphones connected to my phone (iPhone X).

Bought these for my teenage daughter. She loves them! She uses them wirelessly with her iPad and connects them with the auxiliary wire to her laptop for school. The sound is good, and the mic works well. They are comfortable, even when wearing them most hours of the day.